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O N T A R I O  P O W E R  G E N E R A T I O N




  O N T A R I O  P O W E R  G E N E R A T I O N




Transforming OPG s Finance Function
             OPG’s

                                 Donn Hanbidge, CFO
                                            g ,
                                 Energy CFO Summit
                                    February 7-8, 2012
                                           y    ,
O N T A R I O  P O W E R  G E N E R A T I O N




               Transforming OPG’s Finance function
                          g

          Improving Efficiency & Effectiveness


          Continuous I
          C ti       Improvement
                               t


          The Road Ahead




Energy CFO Summit                                                              2
O N T A R I O  P O W E R  G E N E R A T I O N




                    OPG’s Corporate Profile
                             p
          100% owned by the Province
          of Ontario
          19,791 MW generating
          capacity
          65 hydroelectric, 3 nuclear
          and 5 thermal stations
          Produce ~60% of Ontario’s
          electricity
          ~11,000 employees
          Investment Grade credit ratings

Energy CFO Summit                                                                       3
O N T A R I O  P O W E R  G E N E R A T I O N




IMPROVING EFFICIENCY AND
EFFECTIVENESS
O N T A R I O  P O W E R  G E N E R A T I O N




                Improving Efficiency & Effectiveness
                  p     g          y

  Decentralized &                Centralized Services &
  Full-Service                   Decentralized Controllership
     Multiple locations              Leading edge technology &
                                     high
                                     hi h process automation
                                                         i
     Different application
     platforms                       Ease of access to information
     Manual processes                Valued business partner




Energy CFO Summit                                                              5
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                      Improvement Initiatives
                        p

          Invest in technology
           • Consolidate applications to one common platform

           • Increase process automation

           • Exploit leading edge technology

          Centralize transaction processing
          C t li t          ti          i
          Standardize and simplify processes
          Optimize resource allocation
          Improve access to information

Energy CFO Summit                                                                    6
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               1st Quartile Efficiency & Effectiveness
                                     y




Energy CFO Summit                                                                7
O N T A R I O  P O W E R  G E N E R A T I O N




                    World-Class Performance




Energy CFO Summit                                                             8
O N T A R I O  P O W E R  G E N E R A T I O N




CONTINUOUS IMPROVEMENT
O N T A R I O  P O W E R  G E N E R A T I O N




                    Focus on Continuous Improvement
                                          p




Energy CFO Summit                                                                 10
O N T A R I O  P O W E R  G E N E R A T I O N




THE ROAD AHEAD
O N T A R I O  P O W E R  G E N E R A T I O N




                     External Challenges
                                     g
          Low growth in electricity demand
          Low market prices
          Decreasing capacity and electricity
          generation
          Higher expectations to achieve an appropriate
          return on equity, while limiting impacts on
          customer rates
          Urgent need to align cost structure with declining
          capacity and production

Energy CFO Summit                                                               12
O N T A R I O  P O W E R  G E N E R A T I O N




                    Organizational Design
                      g                g




Energy CFO Summit                                                            13
O N T A R I O  P O W E R  G E N E R A T I O N




                    Our Transformation Process

          Start with a clean slate
          Focus on transformational changes
          Establish clear accountabilities
          Eliminate any duplication
          Be
          B specific about work that will stop
                ifi b t       k th t ill t
          Focus cost reduction efforts on non-core
          work areas
          Choose lowest cost, most efficient approach
          Maintain focus on safe, reliable electricity generation
Energy CFO Summit                                                                     14
O N T A R I O  P O W E R  G E N E R A T I O N




                    Finance Accountabilities




Energy CFO Summit                                                              15
O N T A R I O  P O W E R  G E N E R A T I O N




                    Finance Service Delivery Model
                                           y




Energy CFO Summit                                                                 16
O N T A R I O  P O W E R  G E N E R A T I O N




                       Structural Improvements
                                    p

          Realign organization and roles to centre-led
          organizational
          organi ational model
          Leverage Centres of Excellence
            • Investment Planning, Management
              and Performance Reporting, and Corporate
              Business Planning
                              g

          Expand Shared Financial Services Centre that will
          deliver centralized accounting & transactional services
          Focused business partner support by leveraging the use
          of Centres of Excellence, centralized services, and
          greater use of self-service
Energy CFO Summit                                                                    17
O N T A R I O  P O W E R  G E N E R A T I O N




                      Process Improvements
                                p
          Simplify governance and policies
            • Business Case Summary process
            • Organizational Authority Register
          Streamline business planning process
            • Improve integration with strategic planning
              and capital allocation process
                d    it l ll    ti
            • Reduce detail and condense timing
          Standardize
          St d di management reporting
                           t      ti
            • Standard suite of reports & eliminate ad-hoc reporting
            • Automate delivery methods
Energy CFO Summit                                                                    18
O N T A R I O  P O W E R  G E N E R A T I O N




                      Process Improvements
                                p

          Centralize performance & scorecard reporting
            • Reduce effort to create multiple
              performance and scorecard reports
            • Improve alignment of measures
              and targets
          Transaction processing
            • Automate matching and posting of invoices
          Increase effectiveness of Internal Audit
          I         ff ti         fI t     l A dit
            • Extend audit cycle for low risk business processes
            • I
              Increase use of control self-assessment
                            f    t l lf             t

Energy CFO Summit                                                                     19
O N T A R I O  P O W E R  G E N E R A T I O N




                        People & Rewards
                           p

          Leadership
                   p

          Cu tu e and eade s p
          Culture a d leadership
          behaviours

          Talent

          Align objectives and
          accomplishments with rewards
                 p

Energy CFO Summit                                                              20
O N T A R I O  P O W E R  G E N E R A T I O N




                    Future State Finance Function

          A trusted business partner driving value

          Efficient service delivery model
            • Leverage expertise in COEs
              and Shared services

            • Streamline governance & processes

          A World-Class Finance organization


Energy CFO Summit                                                                  21
O N T A R I O  P O W E R  G E N E R A T I O N




               World-Class Performance – A Roadmap
                                                 p

          Benchmark & undertake
          gap analysis

          Utilize bl k h t
          Utili blank sheet
          approach

          Map out journey to World-Class

          Frequent communication with stakeholders

Energy CFO Summit                                                              22

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Transforming OPG’s Finance Function - Donn Hanbidge, Ontario Power Generation Inc.