Students of Jahangirnagar University

1. welcome
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2. Presentation on
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Management Information
System Of Dutch-Bangla
Bank Limited.

3. Prepared by
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4. Presentation Outline
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• Background
• Objective
• Scope
• Limitation
• Company Overview
• Electronic Banking
• IS of DBBL
• Resources of DBBL
• Enterprise Recourse Planning
• Backup system
• Criticism of the system
• Services of DBBL
• Recommendation

5. Background
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6. Objective
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7. Scope
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8. Limitation
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9. Company Overview
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Current operations
• Deposit Collection
• Foreign Trade
• Foreign Currency Endorsement
• Investment
• Social Responsibility
• Electronic banking
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10. Company Overview
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61%
26%
13%
Shareholding Pattern
Local Sponsors
Foreign Sponsors
General Public Share
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11. Electronic Banking
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 The first bank in Bangladesh to be fully automated and to
introduce Electronic Banking
 2004 – SMS and alert banking
 2011 - First mobile banking
 Installed over 2000 ATMs nationwide
 DBBL has the largest IT budget in Bangladesh
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12. Information System of Dutch-Bangla Bank Ltd
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Records daily transactions in branch Computers
Sends information to head office server
Updated on daily basis
Branch
Head
Office
Branch
Branch
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13. Resources of DBBL
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Software Resources
Core banking software
Internet banking software
SMS and alert banking software
Database and operating software
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14. Resources of DBBL
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15. Resources of DBBL
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Hardware Resources
Dell Mainframes
 Multi-processor clustered servers
 PC (HP/ Compaq)
 ATM, POS terminal, Coin counter
 High capacity UPS
 Printer, Scanner
 Networking equipment
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16. Enterprise Recourse Planning
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Flexcube is a medium range specialized banking software
DBBL use software named “Flexcube” in the server
Help to integrate a number of procedures and transactions
Can contain up to 4 lacs of clients information
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17. Enterprise Recourse Planning
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18. Backup System
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Online synchronized DRS
Control of branches, ATMs, POS terminals, internet banking service, SMS and alert
banking system
Restores transactions, balances and statements, etc. from the data backed up by the
user
Main
Server
Backup
Server
Branch
User
Server
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19. Administration and Support
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20. Administration and Support
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21. Criticism of the System
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Positive Aspects
• Increased productivity and efficiency
• Lower transaction cost per loan
• Greater outreach in rural and urban areas
• Faster delivery of more products and services
• More accurate and timely reporting
• Better decision making
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22. Criticism of the System
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Negative Aspects
• Not enough skilled technicians
• Poor network frequency in Bangladesh
• Shut down of server also stops ATM Booth services
• Shortage of data storage
• Can not be used for market analysis, hypothesis testing or client
segmentation
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23. Services of DBBL
Services of DBBL
Depos
its
General
Deposits
Term
Deposits
Loans and
Advances
SME
Banking
Corporate-Banking
Services
Other
Services
Electronic
Banking
ATM
Service
Debit
Cards
Credit
Cards
Internet
Banking
Foreign
Remittanc
e through
internet
Mobile
Bankin
g
LC Trade Retail Banking Services for
Companies
Services
for
Bank
Services
for
Compani
es
Remittance
Services for
Exchange
Houses
Service overview of Dutch-Bangla Bank Limited (DBBL)
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24. Prime Services of DBBL
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Prime
Services
Deposits
General
Deposits
Term
Deposits
Loans and
Advances
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Recommendation
• Strategies with IT
• Value based approach
• 95% rule
• Avoid internal Development
• Buy high quality software
• Avoid customization
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