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Advertising and Promotion Management
                           Term Paper
Anujay Mathur
2010SMF6576




Lokesh Bahety
2010SMF6555




Under the guidance of:
Prof. Harish Chaudhary
Bajaj Auto Limited: An Overview

   Introduction
  •   Part of the Bajaj Group
  •   Amongst the top 10 groups in India
  •   Other business include automobiles, home appliances, lighting, iron and rods, insurance et al.



   History
  •   Came into existence in 1945 as M/s Bachraj Trading Corporation Private Limited
  •   In 1959, it obtained license from the Government of India to manufacture two- and three-
      wheelers and it went public in 1960
  •   In 1986, it managed to produce and sell 500,000 vehicles in a single financial year.
  •   In 1995, it rolled out its ten millionth vehicle and produced and sold one million vehicles in a year.
  •   Changed image from scooter maker to a two-wheeler manufacturer

   Financial Metrics
  •   BAL sold 3.82 million units – consisting of 3,387,043 motorcycles and 436,884 three-wheelers.
  •   Exports were at an all-time high: rose by 35% to 1,203,718 units.
  •   The Company’s operating EBITDA for FY2011 grew by 30.6%
  •   In 2010-11, net sales and other operating income grew by over 39% to Rs.16,609 crore over the
      previous year to Rs.3,385 crore.
  •   Profit after tax and exceptional items increased from Rs.1,704 crore to Rs.3,340 crore.
Product Portfolio: BAL

                                                  Automobiles



                         2 wheelers                     Car          3 wheelers (Commercial Vehicles)
                                                        RE 60


 Scooters                Scooterette      Motorbikes                 Goods Carrier       Passenger Carrier
 *Chetak                       *Wave



                       Commuter Standard           Commuter Deluxe                       Sports
                          (Entry level)               (Mid Level)                    (Performance)
                                Platina                *XCD     Discover   Avenger       Pulsar **Ninja



 * `Product discontinued
 ** Distributor for Kawasaki
Product Category: 2 Wheelers - Motorbike

     Commuter Standard (STD)

  Low pricing power, Low margin, Low profit products
  Bajaj Auto’s Platina, Hero Honda’s CD series, TVS’ Star.




     Commuter Deluxe (DLX)
  Placed between sports and Commuter standard
  Bajaj Auto’s Discover; Hero Honda’s Splendor,
  Passion and Glamour; TVS’ Fiero
  Honda Motorcycle & Scooters India’s (HMSI’s) Shine;




     Sports
  Rapidly growing with the purchasing power of the middle class
  Bajaj Auto’s Pulsar; Hero Honda’s CBZ, Hunk and Karizma;
  HMSI’s Unicorn and Stunner;TVS’s Apache; Yamaha’s R15 ,FZ16

  Source: BAL Annual Report 2009-10
Changing scenario of the Indian 2 wheeler market
       Scenario
      •    Commuter STD market share consistently falling down
      •    Sports segment slowly rising
      •    Deluxe holds more than half the overall marketshare

       Triggers
      •    Higher purchasing power with the youth
      •    Campaigns focusing on the entire riding experience rather than just commuting
      •    Bombardment of new products in this category
                      Pulsar NS, Karizma ZMR, Honda CBR, Kawasaki Ninja


Bajaj follows

 •    Bajaj’s market has moved in the same direction
 •    Sports markets share increased from 21% to 33%
 •    Expected to be the biggest contributor by 2020



          CHANGING PRODUCT MIX


     Source: BAL Annual Report 2009-10
Bajaj Positioning

                    An evolution from ‘Humara Bajaj’ to ‘Distinctly Ahead’




   Humara Bajaj                                 Brand Tagline                   Distinctly Ahead


   Reliability & Trustworthiness                Core Values                     Innovation, Speed & Perfection


   Value for Money products                  Campaign based on                  Styling and Technology


   Chetak                                      Flagship product                 Pulsar

                                                                                 Design company for the Flying B logo:
                                                                                          Elephant Design
               •   Transformed its image from a scooter maker to a 2 wheeler maker
               •   Based on high technology and precision engineering
               •   Positioned as pioneer and not a follower
               •   Also had an ‘Inspiring Confidence’ campaign before ‘Distinctly Ahead’
               •   Has tried to portray an international image with the ‘globalize india’ campaign
Integrated Marketing Campaign
 • 2001 – Bajaj Pulsar 150cc & 180cc launched
 ₋ Product: First bike under the Bajaj portfolio to focus on performance
 ₋ The performance bike trend was started by CBZ in the Indian industry
 ₋Target Group: Youths (18-24 yrs) wanting powerful, stylish bikes which would
 suit their pockets
 ₋ Advertising Idea: “Definitely Male”. Associating a motorbike with gender
 drew a connect between the male youth and the product
 ₋Outcome: Pulsar got positioned as the “He-Bike of India”

 “The nineties witnessed the birth of the 'AND' generation. Work hard and party
 hard, Western influences and Indian values. This young Indian was cool,
 masculine, stylish and deserved to be different.”- Press Release, O&M


 • 2003 – DTS-I Technology launched
 ₋ Product: Bajaj became the inventors of a performance technology – DTS-i
 (digital twin spark ignition)
 ₋ The technology improved the performance as well as mileage of the bike
 ₋Advertising: The advertising campaign was still handled by O&M with the
 same tagline “Definitely Male”. The DTS-i technology was portrayed as an
 addition to the masculinity of the bike.
 “Not just mileage, the new technology (DTS-i) was the focus of all marketing
 campaigns.”
Integrated Marketing Campaign (cont.)
  • 2005 – New features were added
 ₋ Product: Digital features like LCD display, non contact speed sensor, self
 cancelling indicators and many more were added.
 ₋ With such a technological advancement, the bike had become fully digital
 ₋Advertising Idea: “Digital Biking“. Leo Burnett tried to put forward the digital
 advancement as the USP of the bike
 ₋Outcome: The message of digital advancement was conveyed but the image
 of the classic “He-Bike” was lost. Took time to build new image.
 “We had to promote the Bajaj DTSi range of bikes and there were a lot of features
 to communicate. But if we had spoken about the details in the communication, it
 would have been extremely boring as people don’t buy logical arguments. So, we
 went ahead with the idea of exciting bikes-exciting technology in the campaign. We
 wanted people to sit and take notice.” – KB Vinod, Exec. Director, Leo Burnett

  • 2007 – Bajaj Pulsar 200 DTS-i & 220 DTS-Fi launched
 ₋ Product: the 200cc variant of the DTS-i bike is launched. Bajaj introduced the
 DTS-Fi technology. The new technology improved the acceleration of the bike.
 ₋Advertising Idea: “The Fastest Indian“. The campaign was handled by O&M,
 featuring a bike getting vanished in the wind.
 ₋Outcome: The speed quotient was seen as red flag in the Indian families and
 the DTS-Fi variant was soon discontinued.
 "We had to position the Bajaj Pulsar 220 as the fastest product bike. We had to
 convey this thought to the audience in a very "Pulsar" manner, with a lot of
 attitude to go with it.” – Abhijit Avasthi, Exec. Creative Director, Ogilvy & Mather
Integrated Marketing Campaign (cont.)
 • 2008 – Oil Cooled Engines were introduced
 ₋ Product: The oil cooled engines helped control engine oil temperature, thus
 ensuring more stable engine oil viscosity. Led to a better control.
 ₋Advertising Idea: “Free Biking”. The campaign was initiated by O&M and shot
 in busy streets of Cuba. Bajaj tried to communicate that it does not matter
 where you are biking but how you are biking when you are atop a Pulsar 200cc
 ₋Outcome: Message might have been a bit complex for the typical Indian
 Motorcycle owner, the freshness of the ad really popularized the bikes.

 ₋Other Promotions:
       Pulsar Mania – An advertisement showing some bikers performing
      various stunts on their Pulsar. An attempt to position itself as the India’s
      true sports bike.
       MTV Stunt Mania – After the success of Pulsar amongst stunt
      bikers, Bajaj decided to take a step forward by creating a new show called
      “Stunt Mania” on MTV. Stunt bikers from all across India compete to
      prove their mettle.
       GhostRyderz – A group of stunt bikers that emerged as the winner of
      MTV StuntMania (Bajaj Pulsar’s own show) are sponsored by Bajaj for
      various stunt tournaments
       Pulsar License – A “license” issued by Pulsar to people in order to
      prove their Pulsar Mania. The license carries details like Highest
      Speed, Favorite Stunt, Outstation Trips etc. apart from the basic personal
      details.
 “Pulsar 200 Free Biking concept is a hyperbole and look like scenes out of some
 action Hollywood Movie.” - Critic
Growth in revenue vs Advertising Expenditure

   60,000,000,000



   50,000,000,000



   40,000,000,000



   30,000,000,000



                                                                        Advertising
   20,000,000,000
                                                                        Change in revenue



   10,000,000,000



                0
                     1   2   3   4   5   6   7   8   9   10   11   12


   -10,000,000,000



   -20,000,000,000
Campaign Objective                             Campaign Outcome                                          Gap
Campaign: Definitely Male (O&M)

Connect between the male youths and the        Pulsar was successfully positioned as the “He-   O&M was able to accomplish the objective of
product by putting “Gender” as the common      Bike of India”. The first ever bike to have      the campaign to almost 100% level.
connect.                                       achieved such an image.                          Gap: None.

Campaign: Digital Biking (Leo Burnett)

Put forward the fully digital functional       The style component failed to connect with       This change of tagline is accounted as the
features of the bike as its USP. Best way to   the customers at a deeper level, unlike the      biggest mistake in the evolution of Bajaj
describe all the features of the bike in one   previous campaign.                               Pulsar.
word.                                                                                           Gap: The classic He-Bike image of Pulsar was
                                                                                                lost for a common image of advanced
                                                                                                technology.

Campaign: The Fastest Indian (O&M)

The unbeatable speed and acceleration          The campaign lacked persistence and died out     The campaign was specially for DTS-Fi
because of the recent engine up gradation      before could be noticed. Also, the Indian        technology, which failed to take off as
was the most attractive point in Pulsar.       families look at Speed Quotient as a negative    expected. The line of production was
                                               while making decision.                           discontinued eventually.
                                                                                                Gap: The campaign did lure the users but not
                                                                                                the decision makers.

Campaign: Free Biking (O&M)

The control over the RPM and other Engine      The control over bike message was well           The message was complex but conveyed. The
performances allows you to ride through any    conveyed and well utilized for stunt purposes.   response to the campaign was quickly
possible obstacles.                            Bajaj Pulsar decided to take forward this        accommodated in the future promotional
                                               image by starting other promotional              planning of Bajaj Pulsar.
                                               campaigns                                        Gap: The campaign was dynamic and
                                                                                                constantly tried to bring the gap to current
                                                                                                under control level
Bajaj Auto: An Analysis of Advertising Campaigns and Business Growth

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Bajaj Auto: An Analysis of Advertising Campaigns and Business Growth

  • 1. Advertising and Promotion Management Term Paper Anujay Mathur 2010SMF6576 Lokesh Bahety 2010SMF6555 Under the guidance of: Prof. Harish Chaudhary
  • 2. Bajaj Auto Limited: An Overview  Introduction • Part of the Bajaj Group • Amongst the top 10 groups in India • Other business include automobiles, home appliances, lighting, iron and rods, insurance et al.  History • Came into existence in 1945 as M/s Bachraj Trading Corporation Private Limited • In 1959, it obtained license from the Government of India to manufacture two- and three- wheelers and it went public in 1960 • In 1986, it managed to produce and sell 500,000 vehicles in a single financial year. • In 1995, it rolled out its ten millionth vehicle and produced and sold one million vehicles in a year. • Changed image from scooter maker to a two-wheeler manufacturer  Financial Metrics • BAL sold 3.82 million units – consisting of 3,387,043 motorcycles and 436,884 three-wheelers. • Exports were at an all-time high: rose by 35% to 1,203,718 units. • The Company’s operating EBITDA for FY2011 grew by 30.6% • In 2010-11, net sales and other operating income grew by over 39% to Rs.16,609 crore over the previous year to Rs.3,385 crore. • Profit after tax and exceptional items increased from Rs.1,704 crore to Rs.3,340 crore.
  • 3. Product Portfolio: BAL Automobiles 2 wheelers Car 3 wheelers (Commercial Vehicles) RE 60 Scooters Scooterette Motorbikes Goods Carrier Passenger Carrier *Chetak *Wave Commuter Standard Commuter Deluxe Sports (Entry level) (Mid Level) (Performance) Platina *XCD Discover Avenger Pulsar **Ninja * `Product discontinued ** Distributor for Kawasaki
  • 4. Product Category: 2 Wheelers - Motorbike  Commuter Standard (STD) Low pricing power, Low margin, Low profit products Bajaj Auto’s Platina, Hero Honda’s CD series, TVS’ Star.  Commuter Deluxe (DLX) Placed between sports and Commuter standard Bajaj Auto’s Discover; Hero Honda’s Splendor, Passion and Glamour; TVS’ Fiero Honda Motorcycle & Scooters India’s (HMSI’s) Shine;  Sports Rapidly growing with the purchasing power of the middle class Bajaj Auto’s Pulsar; Hero Honda’s CBZ, Hunk and Karizma; HMSI’s Unicorn and Stunner;TVS’s Apache; Yamaha’s R15 ,FZ16 Source: BAL Annual Report 2009-10
  • 5. Changing scenario of the Indian 2 wheeler market  Scenario • Commuter STD market share consistently falling down • Sports segment slowly rising • Deluxe holds more than half the overall marketshare  Triggers • Higher purchasing power with the youth • Campaigns focusing on the entire riding experience rather than just commuting • Bombardment of new products in this category Pulsar NS, Karizma ZMR, Honda CBR, Kawasaki Ninja Bajaj follows • Bajaj’s market has moved in the same direction • Sports markets share increased from 21% to 33% • Expected to be the biggest contributor by 2020 CHANGING PRODUCT MIX Source: BAL Annual Report 2009-10
  • 6. Bajaj Positioning An evolution from ‘Humara Bajaj’ to ‘Distinctly Ahead’ Humara Bajaj Brand Tagline Distinctly Ahead Reliability & Trustworthiness Core Values Innovation, Speed & Perfection Value for Money products Campaign based on Styling and Technology Chetak Flagship product Pulsar Design company for the Flying B logo: Elephant Design • Transformed its image from a scooter maker to a 2 wheeler maker • Based on high technology and precision engineering • Positioned as pioneer and not a follower • Also had an ‘Inspiring Confidence’ campaign before ‘Distinctly Ahead’ • Has tried to portray an international image with the ‘globalize india’ campaign
  • 7. Integrated Marketing Campaign • 2001 – Bajaj Pulsar 150cc & 180cc launched ₋ Product: First bike under the Bajaj portfolio to focus on performance ₋ The performance bike trend was started by CBZ in the Indian industry ₋Target Group: Youths (18-24 yrs) wanting powerful, stylish bikes which would suit their pockets ₋ Advertising Idea: “Definitely Male”. Associating a motorbike with gender drew a connect between the male youth and the product ₋Outcome: Pulsar got positioned as the “He-Bike of India” “The nineties witnessed the birth of the 'AND' generation. Work hard and party hard, Western influences and Indian values. This young Indian was cool, masculine, stylish and deserved to be different.”- Press Release, O&M • 2003 – DTS-I Technology launched ₋ Product: Bajaj became the inventors of a performance technology – DTS-i (digital twin spark ignition) ₋ The technology improved the performance as well as mileage of the bike ₋Advertising: The advertising campaign was still handled by O&M with the same tagline “Definitely Male”. The DTS-i technology was portrayed as an addition to the masculinity of the bike. “Not just mileage, the new technology (DTS-i) was the focus of all marketing campaigns.”
  • 8. Integrated Marketing Campaign (cont.) • 2005 – New features were added ₋ Product: Digital features like LCD display, non contact speed sensor, self cancelling indicators and many more were added. ₋ With such a technological advancement, the bike had become fully digital ₋Advertising Idea: “Digital Biking“. Leo Burnett tried to put forward the digital advancement as the USP of the bike ₋Outcome: The message of digital advancement was conveyed but the image of the classic “He-Bike” was lost. Took time to build new image. “We had to promote the Bajaj DTSi range of bikes and there were a lot of features to communicate. But if we had spoken about the details in the communication, it would have been extremely boring as people don’t buy logical arguments. So, we went ahead with the idea of exciting bikes-exciting technology in the campaign. We wanted people to sit and take notice.” – KB Vinod, Exec. Director, Leo Burnett • 2007 – Bajaj Pulsar 200 DTS-i & 220 DTS-Fi launched ₋ Product: the 200cc variant of the DTS-i bike is launched. Bajaj introduced the DTS-Fi technology. The new technology improved the acceleration of the bike. ₋Advertising Idea: “The Fastest Indian“. The campaign was handled by O&M, featuring a bike getting vanished in the wind. ₋Outcome: The speed quotient was seen as red flag in the Indian families and the DTS-Fi variant was soon discontinued. "We had to position the Bajaj Pulsar 220 as the fastest product bike. We had to convey this thought to the audience in a very "Pulsar" manner, with a lot of attitude to go with it.” – Abhijit Avasthi, Exec. Creative Director, Ogilvy & Mather
  • 9. Integrated Marketing Campaign (cont.) • 2008 – Oil Cooled Engines were introduced ₋ Product: The oil cooled engines helped control engine oil temperature, thus ensuring more stable engine oil viscosity. Led to a better control. ₋Advertising Idea: “Free Biking”. The campaign was initiated by O&M and shot in busy streets of Cuba. Bajaj tried to communicate that it does not matter where you are biking but how you are biking when you are atop a Pulsar 200cc ₋Outcome: Message might have been a bit complex for the typical Indian Motorcycle owner, the freshness of the ad really popularized the bikes. ₋Other Promotions:  Pulsar Mania – An advertisement showing some bikers performing various stunts on their Pulsar. An attempt to position itself as the India’s true sports bike.  MTV Stunt Mania – After the success of Pulsar amongst stunt bikers, Bajaj decided to take a step forward by creating a new show called “Stunt Mania” on MTV. Stunt bikers from all across India compete to prove their mettle.  GhostRyderz – A group of stunt bikers that emerged as the winner of MTV StuntMania (Bajaj Pulsar’s own show) are sponsored by Bajaj for various stunt tournaments  Pulsar License – A “license” issued by Pulsar to people in order to prove their Pulsar Mania. The license carries details like Highest Speed, Favorite Stunt, Outstation Trips etc. apart from the basic personal details. “Pulsar 200 Free Biking concept is a hyperbole and look like scenes out of some action Hollywood Movie.” - Critic
  • 10. Growth in revenue vs Advertising Expenditure 60,000,000,000 50,000,000,000 40,000,000,000 30,000,000,000 Advertising 20,000,000,000 Change in revenue 10,000,000,000 0 1 2 3 4 5 6 7 8 9 10 11 12 -10,000,000,000 -20,000,000,000
  • 11. Campaign Objective Campaign Outcome Gap Campaign: Definitely Male (O&M) Connect between the male youths and the Pulsar was successfully positioned as the “He- O&M was able to accomplish the objective of product by putting “Gender” as the common Bike of India”. The first ever bike to have the campaign to almost 100% level. connect. achieved such an image. Gap: None. Campaign: Digital Biking (Leo Burnett) Put forward the fully digital functional The style component failed to connect with This change of tagline is accounted as the features of the bike as its USP. Best way to the customers at a deeper level, unlike the biggest mistake in the evolution of Bajaj describe all the features of the bike in one previous campaign. Pulsar. word. Gap: The classic He-Bike image of Pulsar was lost for a common image of advanced technology. Campaign: The Fastest Indian (O&M) The unbeatable speed and acceleration The campaign lacked persistence and died out The campaign was specially for DTS-Fi because of the recent engine up gradation before could be noticed. Also, the Indian technology, which failed to take off as was the most attractive point in Pulsar. families look at Speed Quotient as a negative expected. The line of production was while making decision. discontinued eventually. Gap: The campaign did lure the users but not the decision makers. Campaign: Free Biking (O&M) The control over the RPM and other Engine The control over bike message was well The message was complex but conveyed. The performances allows you to ride through any conveyed and well utilized for stunt purposes. response to the campaign was quickly possible obstacles. Bajaj Pulsar decided to take forward this accommodated in the future promotional image by starting other promotional planning of Bajaj Pulsar. campaigns Gap: The campaign was dynamic and constantly tried to bring the gap to current under control level