Deafness and the User Experience

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"Deafness and the User Experience"
Presented at Accessibility 2.0, London, 2009.

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  • 1. Develop a user profile for users with disabilities: AUP
  • 1. Develop a user profile for users with disabilities: AUP
  • 1. Develop a user profile for users with disabilities: AUP
  • 1. Develop a user profile for users with disabilities: AUP
  • Deafness and the User Experience

    1. 1. Understanding Deafness<br />history, language & the web<br />Lisa Herrod: Accessibility 2.0 A Million Flowers Bloom 2009 <br />
    2. 2. @scenariogirl<br />scenariogirl.com<br />lisa@scenarioseven.com.au<br />
    3. 3.
    4. 4.
    5. 5. Just under 9 million people in the UK are D/deaf or hard of hearing.<br />This represents about 1 in 7 of the population.<br />There are approximately 50,000 British Sign Language users (BSL) in the country.<br />
    6. 6. Big D DeafLittled deaf<br />
    7. 7. The Deaf community is considered to be a linguistic and cultural minority group, similar to an ethnic community. Just as we capitalise the names of ethnic communities and cultures (e.g., Italian, Jewish) we capitalise the name of the Deaf community and culture. Since not all people who are physically deaf use Auslan and identify with the Deaf community, the d in deaf is not capitalized when we are referring to all deaf people or the physical condition of not hearing.<br />
    8. 8. Petra…<br />.<br /><ul><li>Female 30 – 39
    9. 9. University Degree
    10. 10. Two young children
    11. 11. 65k family income
    12. 12. Semi-experienced web user spends about 2 hours a day online.
    13. 13. Flickr, IM, email, Facehook</li></li></ul><li>Petra is Big D Deaf<br />.<br /><ul><li>General surfing & online shopping
    14. 14. Purchasing travel and movie tickets
    15. 15. Basic literacy in English
    16. 16. Auslan is her primary language</li></li></ul><li>Paul…<br />Male 60 – 69<br />Retired<br />Uses the web to do basic browsing and a little personal research for hobbies.<br />
    17. 17. Paul is little d deaf<br />Has some residual hearing<br />Won’t wear hearing aids<br />Doesn’t identify with the Deaf community<br />Can’t sign<br />Lost hearing through age and industrial injuries (noise)<br />
    18. 18. Sign Language<br />education, language & history<br />
    19. 19. language<br />Regional sign<br />Sign language in different countries<br />
    20. 20.
    21. 21.
    22. 22.
    23. 23.
    24. 24.
    25. 25.
    26. 26. “Why isn’t there just one sign language..?”<br />
    27. 27. Recently in Japan...<br />New signs for 16 spoken words were devised for a recent social issue. <br />The signs were considered indispensable for the understanding prior to an election.<br />
    28. 28. Employment stop<br />Ballistic missile<br />Pirate <br />Floating crab cannery<br />
    29. 29. Language and technology<br />telephone<br /> TTY<br /> fax<br /> mobile<br /> email<br /> IM<br />Facebook<br />
    30. 30. The Deaf Community 2.0<br />& online social media<br />
    31. 31. Chat Coffee - famous deaf community get together all over USA<br />255 followers<br />
    32. 32. Deaf Queer Resource Center. News for, by and about the Deaf Gay, Lesbian, Bi, and Transgender communities and our allies.<br />501 followers <br />
    33. 33.
    34. 34.
    35. 35.
    36. 36. Facehook<br />17,473 members<br />
    37. 37. 1514 Subscribers!<br />
    38. 38. Welcome to TagDeaf, the leading social network for the deaf and hard of hearing on the web. Want to meet thousands of deaf people and make new friends?<br />
    39. 39.
    40. 40. MyDeafLife.com is a social networking and video entertainment site powered by Deaf people for Deaf People. Anyone can join and enjoy MyDeafLife.com, whether you are one person or a club, it is free to join.<br />
    41. 41. Recommended Reading<br />about Deaf history, education & culture<br />
    42. 42.
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    44. 44.
    45. 45. Questions???<br />

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