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Deafness and the User Experience

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"Deafness and the User Experience" …

"Deafness and the User Experience"
Presented at Accessibility 2.0, London, 2009.

Published in: Design

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  • 1. Develop a user profile for users with disabilities: AUP
  • 1. Develop a user profile for users with disabilities: AUP
  • 1. Develop a user profile for users with disabilities: AUP
  • 1. Develop a user profile for users with disabilities: AUP
  • Transcript

    • 1. Understanding Deafness
      history, language & the web
      Lisa Herrod: Accessibility 2.0 A Million Flowers Bloom 2009
    • 2. @scenariogirl
      scenariogirl.com
      lisa@scenarioseven.com.au
    • 3.
    • 4.
    • 5. Just under 9 million people in the UK are D/deaf or hard of hearing.
      This represents about 1 in 7 of the population.
      There are approximately 50,000 British Sign Language users (BSL) in the country.
    • 6. Big D DeafLittled deaf
    • 7. The Deaf community is considered to be a linguistic and cultural minority group, similar to an ethnic community. Just as we capitalise the names of ethnic communities and cultures (e.g., Italian, Jewish) we capitalise the name of the Deaf community and culture. Since not all people who are physically deaf use Auslan and identify with the Deaf community, the d in deaf is not capitalized when we are referring to all deaf people or the physical condition of not hearing.
    • 8. Petra…
      .
      • Female 30 – 39
      • 9. University Degree
      • 10. Two young children
      • 11. 65k family income
      • 12. Semi-experienced web user spends about 2 hours a day online.
      • 13. Flickr, IM, email, Facehook
    • Petra is Big D Deaf
      .
      • General surfing & online shopping
      • 14. Purchasing travel and movie tickets
      • 15. Basic literacy in English
      • 16. Auslan is her primary language
    • Paul…
      Male 60 – 69
      Retired
      Uses the web to do basic browsing and a little personal research for hobbies.
    • 17. Paul is little d deaf
      Has some residual hearing
      Won’t wear hearing aids
      Doesn’t identify with the Deaf community
      Can’t sign
      Lost hearing through age and industrial injuries (noise)
    • 18. Sign Language
      education, language & history
    • 19. language
      Regional sign
      Sign language in different countries
    • 20.
    • 21.
    • 22.
    • 23.
    • 24.
    • 25.
    • 26. “Why isn’t there just one sign language..?”
    • 27. Recently in Japan...
      New signs for 16 spoken words were devised for a recent social issue.
      The signs were considered indispensable for the understanding prior to an election.
    • 28. Employment stop
      Ballistic missile
      Pirate
      Floating crab cannery
    • 29. Language and technology
      telephone
      TTY
      fax
      mobile
      email
      IM
      Facebook
    • 30. The Deaf Community 2.0
      & online social media
    • 31. Chat Coffee - famous deaf community get together all over USA
      255 followers
    • 32. Deaf Queer Resource Center. News for, by and about the Deaf Gay, Lesbian, Bi, and Transgender communities and our allies.
      501 followers
    • 33.
    • 34.
    • 35.
    • 36. Facehook
      17,473 members
    • 37. 1514 Subscribers!
    • 38. Welcome to TagDeaf, the leading social network for the deaf and hard of hearing on the web. Want to meet thousands of deaf people and make new friends?
    • 39.
    • 40. MyDeafLife.com is a social networking and video entertainment site powered by Deaf people for Deaf People. Anyone can join and enjoy MyDeafLife.com, whether you are one person or a club, it is free to join.
    • 41. Recommended Reading
      about Deaf history, education & culture
    • 42.
    • 43.
    • 44.
    • 45. Questions???