User experience design by it’s very nature should be a representative and inclusive process.Separation of access & UCDHowever, even now, there’s a clear delineation between accessible design and UCD practices by most UX professionalsSeparate Roles & RULES – not people.
Job adsOver the past 8 years we’ve seen an explosion of job ads that require experience in usability / UCDDevelopers, designers PMsUX has been slow to adopt a more INCLUSIVE approach to diversity into UXD. Diverse users not included by Default.People are interestingCulture is interestingTechnology is interesting - Digital Ethnography
Most websites have the potential to be visited by users with disabilities or by people whose experience will be greatly enhanced by accessible design. ButIn defining key user groups during the initial design stages, it’s rare that these users are considered. Characteristics and needs of users with disabilities are rarely incorporated into user profiles and personas from an early stage of design research.
Why do we categorise users by disability and not their AT needs?Why isn’t Diversity a characteristic of a persona – like LOTE or AGE or EnvironmentUsers with diverse needs in every pocket of societyNo longer exclude IRL so why are STILL online?
TRUE UXD is inclusive NOT exclusive
1 person can make a differenceWe should not Segregate OR DiscriminateVindaloo against Violence