4. OUR VALUES
Above & Beyond
• Driving better customer experiences
• Exceeding expectations
• Being courageous
Better Together
• Collaborating often and early
• Enabling and empowering others
• Teamwork
• Facing challenges together, not alone
Make It Count
• Doing things well
• Seeing the bigger picture
• Getting it right
Own It
• Being accountable
• Taking responsibility
• Facing the brutal facts
Diversity isn’t new to us. We’ve introduced ILA, and more recently CLM and Presidian into our family
And we we’ve been expanding into new arenas... From our inception as a salary packaging provider, through to novated leasing, fleet, other equipment finance and more recently into retail
This move into retail represents an important shift in our evolution. Its a new space for us as we can deal directly with consumers. No longer do we rely solely on employers to provide access to their employees. We can deal directly with the mums and dads on the street
We trialled this with the Just Honk initiative launched last year
And the Presidian acquisition now provides a firm footprint in the retail space
It also provides the opportunity to cross pollinate with employees in our salary packaging & novated leasing business. Its another way to reach them without the constraints we’ve found in the past
We learnt that there is a typical MMSG person...
Positive and Optimistic: Can Do Anything
No matter how bad a situation is we keep a positive attitude.”
Motivated and Adaptable: Get On With It
“There’s a willingness to go the extra step.”
Collegiate and Supportive: We Band Together
“I find that everyone respects, supports and encourages each other.”
Above and beyond
It’s about always going the extra mile. Our proud history of breaking new ground means that we’re always looking for better ways of doing things. We believe that when it comes to delighting our customers there’s no finish line.
Better together
It’s about always supporting and challenging one another to learn, grow and develop – it’s OK to disagree. We’re collegiate, collaborative and recognise that everyone we meet knows something that we don’t. We band together in challenging situations and face them as a team.
Make it count
Big or small, we make the most of each and every opportunity and always follow through and do what we say we will. It’s about always thinking big and striving to achieve our absolute best. We take pride in what we do.
Own it
It’s about always taking responsibility for our decisions, actions and interactions. We hold ourselves accountable and take ownership of the opportunities and challenges that present themselves.
Can do
We’re known for our positive, optimistic and energetic attitude. We thrive on challenges and pitch in to get things done without a fuss. We inspire those around us and our customers with our enthusiasm and passion for being on the front foot.
Thoughtful
We’re focused, considerate and purposeful in our actions and interactions. We’re empathetic to people’s needs and the wider world around us
Inspiring
We love to share our new ideas with others to make them grow. We’re curious, inventive and never afraid to think big and make our own dreams come true. We see things differently at MMSG.
Driven
We’re passionate and motivated. We always push for better outcomes, solutions and experiences. We determine what’s possible. We thrive on the satisfaction of a job well done.
