More Related Content Similar to Servant Leadership with Moral Authority @LeanDog by Jon R. Stahl (20) Servant Leadership with Moral Authority @LeanDog by Jon R. Stahl2. jon.stahl@leandog.com BS in CIS
+ Econ Minor
@jonRstahl
Co-Founded in 2009
Grew up in Pittsburgh, in Cleveland last 18 years
4. Agenda
Key Concepts 7 Pillars at LeanDog
• Agile • Has foresight
• Servant Leadership • Moral Authority
• Moral Authority • Compassionate Collaborator
• Woof • System Thinker
• Informational Radiators
• Putting people first
• Person of character
• Skilled communicator
5. What is Agile
In 2001, 15 Industry leaders sympathetic to
the need for an alternative to
documentation driven, heavyweight
software development processes….
8. Servant Leadership
A servant leader is a person of character who
puts people first. He or she is a skilled
communicator, a compassionate
collaborator who has foresight, is a systems
thinker, and leads with moral authority.
9. 7 Pillars of Servant Leadership
A servant leader is a person of character (1)
who puts people first (2). He or she is a
skilled communicator (3), a compassionate
collaborator (4) who has foresight (5), is a
systems thinker (6), and leads with moral
authority (7).
10. The Challenge
So how do we do practice servant leadership at
all levels, not just software projects?
Agile Values & Principles +
Servant Leadership
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11. Agile: Information Radiators
• A display posted in a place where people can see it
as they work or walk by.
• It shows readers information they care about without
having to ask anyone a question.
• This means more communication with fewer
interruptions.
• Large & easily visible to the casual,
interested observer
• Understood at a glance
• Changes periodically, so worth visiting
• Is easily kept All Rightsto date copy or distribute without permission.
Copyright ©2013
up Reserved. Do not InventedbyAlistair Cockburn
12. Clear communication is the foundation
“I’m glad we all agree.”
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13. Get those mental models out on the table
“Ah...”
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14. A genuinely shared understanding
“I’m glad we’re all agreed then.”
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15. Agile: Information Radiators
Transparency
Should include:
Story card wall
Road block board
Burn Down Charts
QA status
Production stats
Retrospective items Source:Alistair Cockburn
Should also include anything necessary to keep team and
customer informed on status and progress
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16. Has Foresight
• Imagines possibilities, anticipates the future,
and proceeds with clarity of purpose
– Visionary
– Displays Creativity
– Takes Courageous and
Decisive Action
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18. Leads with Moral Authority
• Worthy of respect, inspires trust and confidence
and establishes quality standards for
performance
– Values moral authority over positional authority
– Empowers with responsibility and authority
– Set clear, firm yet flexible boundaries
– Establishes, models and enforces quality standards
for conduct and performance
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19. Leads with Moral Authority
• Core Competencies
– Creates a Culture of
Accountability
– Accepts and Delegates
Responsibility
– Shares Power & Control
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20. Moral Authority
Setting clear, firm, yet flexible boundaries
• Key Performance Indicators (KPI)
• Program Alignment Wall (PAW)
• Sales Alignment Wall (SAW)
• Dog Alignment Wall (DAW)
• Marketing Alignment Walls (MAW)
• Customer Alignment Wall (CAW)
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21. Creates a Culture
of Accountability
Key Performance
Indicators
(KPI)
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22. Creates a Culture
of Accountability:
KPI Examples
FAKE DATA, OF COURSE
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23. Creates a Culture of Accountability
Some KPI’s at LeanDog
• Funnel to backlog • Customer Delight
• Sales funnel • Revenue
• Cash position • Cost of Good Sold
• Billable utilization • Profitability
• Accounts Recievable • Waste
• Business Mix • Dog Mix
• People Delight
24. Accepts & Delegates Responsibility
Program Alignment Wall (PAW)
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25. Accepts & Delegates Responsibility
Sales Alignment Wall (SAW)
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26. Accepts & Delegates Responsibility
Dog Alignment Wall (DAW)
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27. Accepts & Delegates Responsibility
Marketing Alignment Wall (MAW)
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29. Shares Power and Control
3 Concepts
Fist to Five
Six Thinking
Hats
Collaboration 8
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30. COMING VERY SOON
There’s an App for That
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31. Leads with Moral Authority:
Shares Power & Control
Collaboration 8
Credit to
Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
32. Leads with Moral Authority:
Shares Power & Control
Collaboration 8
Credit to
Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
33. Leads with Moral Authority:
Shares Power & Control
Collaboration 8
Credit to
Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
34. Leads with Moral Authority:
Shares Power & Control
Collaboration 8
Credit to
Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
35. Leads with Moral Authority:
Shares Power & Control
Collaboration 8
Credit to
Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
36. Leads with Moral Authority:
Shares Power & Control
Collaboration 8
Credit to
Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
37. Leads with Moral Authority:
Shares Power & Control
Collaboration 8
Credit to
Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
38. Leads with Moral Authority:
Shares Power & Control
Collaboration 8
Credit to
Copyright ©2013 All Rights Reserved. Do not copy or distribute without permission. JurgenAppelo
39. Collaboration 8 – Your Turn
• Form teams around the room – 4 to 6 people
• Your challenge: plan and run CodeMash
• Put high level tasks down the left
• Talk about your skills and determine what
level of involvement you should have
• Put your names on small post it notes and
move them around
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42. Compassionate Collaborator
• Strengthens relationships, supports diversity
and creates a sense of belonging
– Expresses Appreciation
– Builds Teams and
Communities
– Negotiates Conflict
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44. System Thinker
• Thinks and acts strategically, leads change
effectively and balances the whole with the
sum of its parts
– Comfortable with
Complexity
– Demonstrates
Adaptability
– Considers the
‘Greater Good’
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45. Fist to 5
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53. Puts People First
• Helps others meet their highest priority
– Displays a Servant’s Heart
– Is Mentor-Minded
– Show Care and Concern
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54. Put People First
• Fitness Center, Fitbit, Dietician
& Food
• Retrospectives Leader board
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55. Person of Character
• Makes insightful, ethical and principle-
centered decision
– Maintains Integrity
– Demonstrates Humility
– Serves a Higher Purpose
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56. Person of Character
– Give to Get
– GiveCamp
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57. Skilled Communicator
• Listens earnestly and speaks effectively
– Demonstrate Empathy
– Invites Feedback
– Communicate
Persuasively
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58. Some stuff we covered….
• Lots of Information Radiators – Starts with a
vision and KPI’s
• Cadence, Show & Tell, Retrospective
• Fist to 5
• 6 Thinking Hats
• Collaboration 8
• Extreme Meetings
• Healthy Stuff
• Giving
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59. Free until
Groundhogs
Day
Woof
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