SlideShare a Scribd company logo
1 of 54
 
 
 
http://tinyurl.com/kyletwitter
www.kylelacy.com
The Pact
 
Video
 
 
Customers are people first.
5 Ways Technology is Changing Communication
 
The networked world. 24.7
 
3,000,000,000
4,500,000,000
91%
 
Borders no longer exist
Language is Secondary
“ It’s easy to imagine a not-too-distant future in which automatic translation will allow two people in the world to message one another in real time, each experiencing the chat in his or her tongue.”  -Vint Cerf VP of Google
 
 
 
 
 
[object Object]
 
 
 
Silence is not an option.
 
How do we utilize the future for business communication?
How do we utilize the future of communication?
Customers are people first.
7 Steps To Building Online Relationships
 
 
 
 
 
be authentic
[object Object],[object Object],[object Object],[object Object],[object Object],Be Authentic
 
An entire new way to find and connect with prospects
blogsearch.google.com
 
 
 
 
 
 
Connect With Me ,[object Object],[object Object],[object Object],[object Object],[object Object]

More Related Content

Similar to Burg Presentation

Mbo09 Presentation
Mbo09 PresentationMbo09 Presentation
Mbo09 Presentation
Kyle Lacy
 
Future of Online Communication
Future of Online CommunicationFuture of Online Communication
Future of Online Communication
Kyle Lacy
 
Winfield Presentation Part1
Winfield Presentation Part1Winfield Presentation Part1
Winfield Presentation Part1
Kyle Lacy
 
Learn2 Lead Presentation
Learn2 Lead PresentationLearn2 Lead Presentation
Learn2 Lead Presentation
Kyle Lacy
 
(mobileYouth) The Future of Mobile Video Chat - Workshop for Operators
(mobileYouth) The Future of Mobile Video Chat - Workshop for Operators(mobileYouth) The Future of Mobile Video Chat - Workshop for Operators
(mobileYouth) The Future of Mobile Video Chat - Workshop for Operators
Ghani Kunto
 
Michael Hoffman - Create a Story (and Tell it Too)
Michael Hoffman  - Create a Story (and Tell it Too)Michael Hoffman  - Create a Story (and Tell it Too)
Michael Hoffman - Create a Story (and Tell it Too)
Social Media for Nonprofits
 

Similar to Burg Presentation (20)

Mbo09 Presentation
Mbo09 PresentationMbo09 Presentation
Mbo09 Presentation
 
Future of Online Communication
Future of Online CommunicationFuture of Online Communication
Future of Online Communication
 
Winfield Presentation Part1
Winfield Presentation Part1Winfield Presentation Part1
Winfield Presentation Part1
 
Learn2 Lead Presentation
Learn2 Lead PresentationLearn2 Lead Presentation
Learn2 Lead Presentation
 
How do you imagine social interaction within 10 years taking into considerati...
How do you imagine social interaction within 10 years taking into considerati...How do you imagine social interaction within 10 years taking into considerati...
How do you imagine social interaction within 10 years taking into considerati...
 
Drive Engagement Using Ancient Myth, Social Media and User Generated Video
Drive Engagement Using Ancient Myth, Social Media and User Generated VideoDrive Engagement Using Ancient Myth, Social Media and User Generated Video
Drive Engagement Using Ancient Myth, Social Media and User Generated Video
 
Visitor Information Centres - social media and digital technology report
Visitor Information Centres - social media and digital technology reportVisitor Information Centres - social media and digital technology report
Visitor Information Centres - social media and digital technology report
 
5 Steps to Create a Killer Intrapreneurial Business Plan
5 Steps to Create a Killer Intrapreneurial Business Plan5 Steps to Create a Killer Intrapreneurial Business Plan
5 Steps to Create a Killer Intrapreneurial Business Plan
 
Reading Room Singapore presentation to Henley / Brunel MBA Singapore Alumni b...
Reading Room Singapore presentation to Henley / Brunel MBA Singapore Alumni b...Reading Room Singapore presentation to Henley / Brunel MBA Singapore Alumni b...
Reading Room Singapore presentation to Henley / Brunel MBA Singapore Alumni b...
 
Interpreting CES 2014
Interpreting CES 2014Interpreting CES 2014
Interpreting CES 2014
 
Web summit summary
Web summit summaryWeb summit summary
Web summit summary
 
Social Media 101
Social Media 101Social Media 101
Social Media 101
 
Digital Marketing Institute Webinar - Voice Search - April 25 2019
Digital Marketing Institute Webinar - Voice Search - April 25 2019 Digital Marketing Institute Webinar - Voice Search - April 25 2019
Digital Marketing Institute Webinar - Voice Search - April 25 2019
 
(mobileYouth) The Future of Mobile Video Chat - Workshop for Operators
(mobileYouth) The Future of Mobile Video Chat - Workshop for Operators(mobileYouth) The Future of Mobile Video Chat - Workshop for Operators
(mobileYouth) The Future of Mobile Video Chat - Workshop for Operators
 
Michael Hoffman - Create a Story (and Tell it Too)
Michael Hoffman  - Create a Story (and Tell it Too)Michael Hoffman  - Create a Story (and Tell it Too)
Michael Hoffman - Create a Story (and Tell it Too)
 
Curiosity Stop Special: Techcrunch Disrupt 2016
Curiosity Stop Special: Techcrunch Disrupt 2016Curiosity Stop Special: Techcrunch Disrupt 2016
Curiosity Stop Special: Techcrunch Disrupt 2016
 
Relationship Building Simplified, The 7 Golden Rules for Communication in Web...
Relationship Building Simplified, The 7 Golden Rules for Communication in Web...Relationship Building Simplified, The 7 Golden Rules for Communication in Web...
Relationship Building Simplified, The 7 Golden Rules for Communication in Web...
 
How consumers use technology and its impact on their lives
How consumers use technology and its impact on their livesHow consumers use technology and its impact on their lives
How consumers use technology and its impact on their lives
 
Marketing communication
Marketing communicationMarketing communication
Marketing communication
 
Assignment 2 with script
Assignment 2 with scriptAssignment 2 with script
Assignment 2 with script
 

More from Kyle Lacy

More from Kyle Lacy (20)

Surviving the Change Agents - How Business Survive the Next Evolution
Surviving the Change Agents - How Business Survive the Next EvolutionSurviving the Change Agents - How Business Survive the Next Evolution
Surviving the Change Agents - How Business Survive the Next Evolution
 
The Future of Marketing - Steps to Building Experiences of the Future
The Future of Marketing - Steps to Building Experiences of the FutureThe Future of Marketing - Steps to Building Experiences of the Future
The Future of Marketing - Steps to Building Experiences of the Future
 
Top 2017 Learning Trends via LinkedIn
Top 2017 Learning Trends via LinkedInTop 2017 Learning Trends via LinkedIn
Top 2017 Learning Trends via LinkedIn
 
How Consumer Technology Companies Are Changing the World
How Consumer Technology Companies Are Changing the WorldHow Consumer Technology Companies Are Changing the World
How Consumer Technology Companies Are Changing the World
 
How to Build the Business of the Future v2
How to Build the Business of the Future v2How to Build the Business of the Future v2
How to Build the Business of the Future v2
 
Closing the Knowledge Divide: How to Build the Business of the Future
Closing the Knowledge Divide: How to Build the Business of the FutureClosing the Knowledge Divide: How to Build the Business of the Future
Closing the Knowledge Divide: How to Build the Business of the Future
 
Change Agents: How Consumer Centric Technology Companies Change the World
Change Agents: How Consumer Centric Technology Companies Change the WorldChange Agents: How Consumer Centric Technology Companies Change the World
Change Agents: How Consumer Centric Technology Companies Change the World
 
What I Learned About Software Marketing and Growth After 2 Years in Venture C...
What I Learned About Software Marketing and Growth After 2 Years in Venture C...What I Learned About Software Marketing and Growth After 2 Years in Venture C...
What I Learned About Software Marketing and Growth After 2 Years in Venture C...
 
It Shouldn't Be Scary to Go Digital
It Shouldn't Be Scary to Go DigitalIt Shouldn't Be Scary to Go Digital
It Shouldn't Be Scary to Go Digital
 
The 4 Ps to Sustainable Growth
The 4 Ps to Sustainable GrowthThe 4 Ps to Sustainable Growth
The 4 Ps to Sustainable Growth
 
Marketing is Dead. Build a Foundation. Ignore the Hype.
Marketing is Dead. Build a Foundation. Ignore the Hype.Marketing is Dead. Build a Foundation. Ignore the Hype.
Marketing is Dead. Build a Foundation. Ignore the Hype.
 
You Can't Growth Hack Your Way to Success
You Can't Growth Hack Your Way to SuccessYou Can't Growth Hack Your Way to Success
You Can't Growth Hack Your Way to Success
 
Marketing is Dead. Only Moments Matter - UserTesting Roadshow - 10/5/2016
Marketing is Dead. Only Moments Matter - UserTesting Roadshow - 10/5/2016Marketing is Dead. Only Moments Matter - UserTesting Roadshow - 10/5/2016
Marketing is Dead. Only Moments Matter - UserTesting Roadshow - 10/5/2016
 
It Shouldn't Be Scary to Go Digital
It Shouldn't Be Scary to Go DigitalIt Shouldn't Be Scary to Go Digital
It Shouldn't Be Scary to Go Digital
 
Marketing is Dead - Uberflip User Conference Presentation
Marketing is Dead - Uberflip User Conference PresentationMarketing is Dead - Uberflip User Conference Presentation
Marketing is Dead - Uberflip User Conference Presentation
 
Marketing is Dead - TrackMaven Digital Conference
Marketing is Dead - TrackMaven Digital ConferenceMarketing is Dead - TrackMaven Digital Conference
Marketing is Dead - TrackMaven Digital Conference
 
Marketing Team Organizational Structures
Marketing Team Organizational StructuresMarketing Team Organizational Structures
Marketing Team Organizational Structures
 
Marketing is Dead - Inbound Experience Conference
Marketing is Dead - Inbound Experience ConferenceMarketing is Dead - Inbound Experience Conference
Marketing is Dead - Inbound Experience Conference
 
Marketing is Dead - Understanding the Shifts Changing Marketing Today
Marketing is Dead - Understanding the Shifts Changing Marketing TodayMarketing is Dead - Understanding the Shifts Changing Marketing Today
Marketing is Dead - Understanding the Shifts Changing Marketing Today
 
Moments Matter : Why Technology Tips the Scale for Massive Change in Transpor...
Moments Matter : Why Technology Tips the Scale for Massive Change in Transpor...Moments Matter : Why Technology Tips the Scale for Massive Change in Transpor...
Moments Matter : Why Technology Tips the Scale for Massive Change in Transpor...
 

Recently uploaded

Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
panagenda
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Safe Software
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
Joaquim Jorge
 

Recently uploaded (20)

Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...Apidays New York 2024 - The value of a flexible API Management solution for O...
Apidays New York 2024 - The value of a flexible API Management solution for O...
 
A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?A Year of the Servo Reboot: Where Are We Now?
A Year of the Servo Reboot: Where Are We Now?
 
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...Workshop - Best of Both Worlds_ Combine  KG and Vector search for  enhanced R...
Workshop - Best of Both Worlds_ Combine KG and Vector search for enhanced R...
 
Why Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire businessWhy Teams call analytics are critical to your entire business
Why Teams call analytics are critical to your entire business
 
HTML Injection Attacks: Impact and Mitigation Strategies
HTML Injection Attacks: Impact and Mitigation StrategiesHTML Injection Attacks: Impact and Mitigation Strategies
HTML Injection Attacks: Impact and Mitigation Strategies
 
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemkeProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
ProductAnonymous-April2024-WinProductDiscovery-MelissaKlemke
 
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin WoodPolkadot JAM Slides - Token2049 - By Dr. Gavin Wood
Polkadot JAM Slides - Token2049 - By Dr. Gavin Wood
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
Scaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organizationScaling API-first – The story of a global engineering organization
Scaling API-first – The story of a global engineering organization
 
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
Bajaj Allianz Life Insurance Company - Insurer Innovation Award 2024
 
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time AutomationFrom Event to Action: Accelerate Your Decision Making with Real-Time Automation
From Event to Action: Accelerate Your Decision Making with Real-Time Automation
 
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers:  A Deep Dive into Serverless Spatial Data and FMECloud Frontiers:  A Deep Dive into Serverless Spatial Data and FME
Cloud Frontiers: A Deep Dive into Serverless Spatial Data and FME
 
Artificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and MythsArtificial Intelligence: Facts and Myths
Artificial Intelligence: Facts and Myths
 
Exploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone ProcessorsExploring the Future Potential of AI-Enabled Smartphone Processors
Exploring the Future Potential of AI-Enabled Smartphone Processors
 
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
Apidays New York 2024 - The Good, the Bad and the Governed by David O'Neill, ...
 
GenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdfGenAI Risks & Security Meetup 01052024.pdf
GenAI Risks & Security Meetup 01052024.pdf
 
How to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected WorkerHow to Troubleshoot Apps for the Modern Connected Worker
How to Troubleshoot Apps for the Modern Connected Worker
 
presentation ICT roal in 21st century education
presentation ICT roal in 21st century educationpresentation ICT roal in 21st century education
presentation ICT roal in 21st century education
 
Artificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : UncertaintyArtificial Intelligence Chap.5 : Uncertainty
Artificial Intelligence Chap.5 : Uncertainty
 
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
Apidays Singapore 2024 - Building Digital Trust in a Digital Economy by Veron...
 

Burg Presentation