Banking And Shopping
Upcoming SlideShare
Loading in...5
×
 

Like this? Share it with your network

Share

Banking And Shopping

on

  • 7,799 views

 

Statistics

Views

Total Views
7,799
Views on SlideShare
7,799
Embed Views
0

Actions

Likes
1
Downloads
31
Comments
0

0 Embeds 0

No embeds

Accessibility

Upload Details

Uploaded via as Microsoft PowerPoint

Usage Rights

© All Rights Reserved

Report content

Flagged as inappropriate Flag as inappropriate
Flag as inappropriate

Select your reason for flagging this presentation as inappropriate.

Cancel
  • Full Name Full Name Comment goes here.
    Are you sure you want to
    Your message goes here
    Processing…
Post Comment
Edit your comment

Banking And Shopping Presentation Transcript

  • 1. Applied GCE Unit 1 Life in the Information Age
  • 2. Learning Outcomes Lesson 10
    • By the end of the lesson, you should:
    • understand the impact on banking and shopping
    • see the effect that technology has
    • recognise the advantages and disadvantages of using ICT for banking and shopping
  • 3. Banking and shopping
    • Information Age has been subtly changing the way we conduct our lives as consumers
    • Developed world is rapidly becoming a self-service economy
    • Approach to banking changed over recent years
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping ; effect of technology; advantages and disadvantages
  • 4. Banking and shopping
    • Lives get busier all the time
    • Anything that saves time is going to be popular even if people are initially wary
    • Possible to bank and shop 24 hours a day from the comfort and convenience of your own home
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping ; effect of technology; advantages and disadvantages
  • 5. Online banking
    • According to Forrester Research 60 million (1 in 5) Europeans in the EU banked online in 2003
    • Expected to rise to over 130 million by 2007
    • Information on state of accounts is always available
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping; effect of technology ; advantages and disadvantages
  • 6. Online banking - benefits
    • Survey done by Pew Internet and American Life Project shows top six reasons for online banking are:
      • Convenience
      • Saves time
      • Better control over finances
      • Privacy, not having to talk to anyone
      • More information online than in a branch
      • Saves money
      • More bank services available online
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping; effect of technology; advantages and disadvantages
  • 7. Online banking - drawbacks
    • Imagined and real security risks
    • Online banks have made risk low by giving 100% guarantee against internet fraud
    • Banks reluctant to publicise how much is lost – may undermine confidence in them
    • Lack of personal service / individual assistance
    • Actual transactions made during banking hours
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping; effect of technology; advantages and disadvantages
  • 8. Online shopping
    • 30% of adults have purchased items online
    • Popular examples of online buying
      • Concert tickets
      • Holidays and other travel
      • Groceries
      • Books and CDs
      • Computers and computer accessories
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping; effect of technology ; advantages and disadvantages
  • 9. Online shopping - benefits
    • Lower prices
      • Lower overheads means stores charge less
      • Early days of very low prices are gone as popularity increase
    • Convenience
      • Researching hundreds of outlets in one go
      • Goods delivered to home
    • Choice
      • Perception that choice is limitless
      • Is this the case?
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping; effect of technology; advantages and disadvantages
  • 10. Online shopping - drawbacks
    • Delivery problems
      • Often at the convenience of the carrier rather than the customer to reduce costs
    • Hidden costs
      • Prices often quoted without postage and packing
      • Number of hidden extras only apparent just before payment
    • Returns
      • Difficulty of arranging
      • Repeat of the ‘waiting in’ process
    • Security
      • Goods never received, or late and damaged
      • Individuals have lost more than £20,000 in a single transaction
      • Method of payment compromised
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping; effect of technology; advantages and disadvantages
  • 11. Online banking and shopping
    • Many people have been worried about using online services because of
      • Credit card fraud
      • Uncertainty that trader will deliver
    • Every time we complete a successful transaction, more likely to do it again – gain confidence
    Lesson 10 Learning outcomes: Understand the impact on banking and shopping; effect of technology; advantages and disadvantages