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Globalpark EFS Panel 7.0 community features

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  • Enterprise Feedback Suite encompasses modular products for market research (EFS Survey, EFS Panel) and human resources (EFS Employee, EFS Leadership) in addition to functional extensions (Mobile – for WAP and SMS, Conjoint – for adaptive conjoint analysis, and Hybrid – for paper surveys)
  • COMMUNITY: Multi-directional interaction with and across participants Participants can post blogs, share videos, participate in discussion forums, and rate other members. Result: turn a traditional research panel into a perfect platform for online ethnography and collaborative product innovationRESPONDENT ENGAGEMENT: Integrated SMS abilities Dynamic Flash questions – new and improved Accommodations for visually impaired participantsQUALITY:Automated duplicates checking Panel tracking On-demand integration with RelevantID, the market leader in ensuring your respondents are who they say they are EFFICIENCY “MAKING LIFE EASIER”: New copy, import and export functions are 8-times faster Message set is now available in 29 languages for multilingual surveys. SCALABILITY: Nearly unlimited amount of variables per survey, without having to split them into several projects. Increased amount of master data per installation Notably better performance for panels with hundreds-of-thousands of members
  • One example of on-platform activity (mobile); One example of plugging-in to another technology yet retaining data and member tracking.
  • EFS7.0Community

    1. 1. EFS 7.0 helps turn research panels into communities<br />August 2009GLOBALPARK<br />
    2. 2. Globalpark takes a best of breed approach to market<br />©2009 Globalpark AG<br />Page 2<br />Technology Vendors<br />MR<br />Globalpark’sEnterprise Feedback Suite<br />PR<br />Research Agencies<br />HR<br />
    3. 3. EFS: Enterprise Feedback Suite<br />Platform for managing surveys, panels and communities across the enterprise (HR, MR, PR)<br />Multimode: online, pen & paper, mobile surveys<br />Engaging: multilingual, multimedia, web 2.0, mobile<br />Easy to use: intuitive design, integrated methodology<br />Efficient: automation capabilities<br />Scalable: from 200 to 2 Million members<br />Open: Open API (we play well with others) <br />©2009 Globalpark AG<br />Page 3<br />
    4. 4. What’s new in EFS 7.0<br />Community, community, community!<br />Respondent engagement<br />Continued commitment to quality<br />Performance and scalability<br />Make users lives easier<br />©2009 Globalpark AG<br />Page 4<br />
    5. 5. 7.0 community features<br />Profile sharing/searching<br />Push/Pull with existing social media<br />Blog / Featured Blogs<br />Real-time Chat / Multi-threaded Forums<br />Wall posting<br />Member rating system<br />©2009 Globalpark AG<br />Page 5<br />
    6. 6. Homepage<br />©2009 Globalpark AG<br />Page 6<br />
    7. 7. After logging in<br />©2009 Globalpark AG<br />Page 7<br />
    8. 8. Manage which information to share<br />©2009 Globalpark AG<br />Page 8<br />
    9. 9. Find others: by interests, location…<br />©2009 Globalpark AG<br />Page 9<br />
    10. 10. Push out to social networking sites<br />©2009 Globalpark AG<br />Page 10<br />NOTE: Profile page and newsfeed exposure attracts new members<br />
    11. 11. Pull in outside social activity<br />©2009 Globalpark AG<br />Page 11<br />
    12. 12. Chat in real time<br />©2009 Globalpark AG<br />Page 12<br />
    13. 13. Have multiple threaded “discussions”<br />©2009 Globalpark AG<br />Page 13<br />
    14. 14. Member-led blogs, uploaded files<br />©2009 Globalpark AG<br />Page 14<br />(Rosie Davies)<br />
    15. 15. Rate (and be rated by) other members<br />©2009 Globalpark AG<br />Page 15<br />
    16. 16. community<br />Central community management for activities in- and outside the core site<br />©2009 Globalpark AG<br />Page 16<br />Millennials who shop by mobile device shareopinions in semi-moderated TXT chat room.<br />Parents with small children pushed out tocollaboratively “build” their perfect car seat.<br />Tracking and results pulled back into EFS.<br />
    17. 17. Summary: we are on the forefront of exciting times<br />Centrally managed, low cost way to explore usefulness of social media functionality to glean insight<br />Globalpark is your reliable partner for efficiency, quality and innovative installations that bring:<br />Customer understanding<br />Member satisfaction / advocacy<br />Product innovation<br />Bottom line growth<br />©2009 Globalpark AG<br />Page 17<br />
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