EFS7.0Community

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    Notes on slide 1

    Enterprise Feedback Suite encompasses modular products for market research (EFS Survey, EFS Panel) and human resources (EFS Employee, EFS Leadership) in addition to functional extensions (Mobile – for WAP and SMS, Conjoint – for adaptive conjoint analysis, and Hybrid – for paper surveys)

    COMMUNITY: Multi-directional interaction with and across participants Participants can post blogs, share videos, participate in discussion forums, and rate other members. Result: turn a traditional research panel into a perfect platform for online ethnography and collaborative product innovationRESPONDENT ENGAGEMENT: Integrated SMS abilities Dynamic Flash questions – new and improved Accommodations for visually impaired participantsQUALITY:Automated duplicates checking Panel tracking On-demand integration with RelevantID, the market leader in ensuring your respondents are who they say they are EFFICIENCY “MAKING LIFE EASIER”: New copy, import and export functions are 8-times faster Message set is now available in 29 languages for multilingual surveys. SCALABILITY: Nearly unlimited amount of variables per survey, without having to split them into several projects. Increased amount of master data per installation Notably better performance for panels with hundreds-of-thousands of members

    One example of on-platform activity (mobile); One example of plugging-in to another technology yet retaining data and member tracking.

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    EFS7.0Community - Presentation Transcript

    1. EFS 7.0 helps turn research panels into communities
      August 2009GLOBALPARK
    2. Globalpark takes a best of breed approach to market
      ©2009 Globalpark AG
      Page 2
      Technology Vendors
      MR
      Globalpark’sEnterprise Feedback Suite
      PR
      Research Agencies
      HR
    3. EFS: Enterprise Feedback Suite
      Platform for managing surveys, panels and communities across the enterprise (HR, MR, PR)
      Multimode: online, pen & paper, mobile surveys
      Engaging: multilingual, multimedia, web 2.0, mobile
      Easy to use: intuitive design, integrated methodology
      Efficient: automation capabilities
      Scalable: from 200 to 2 Million members
      Open: Open API (we play well with others)
      ©2009 Globalpark AG
      Page 3
    4. What’s new in EFS 7.0
      Community, community, community!
      Respondent engagement
      Continued commitment to quality
      Performance and scalability
      Make users lives easier
      ©2009 Globalpark AG
      Page 4
    5. 7.0 community features
      Profile sharing/searching
      Push/Pull with existing social media
      Blog / Featured Blogs
      Real-time Chat / Multi-threaded Forums
      Wall posting
      Member rating system
      ©2009 Globalpark AG
      Page 5
    6. Homepage
      ©2009 Globalpark AG
      Page 6
    7. After logging in
      ©2009 Globalpark AG
      Page 7
    8. Manage which information to share
      ©2009 Globalpark AG
      Page 8
    9. Find others: by interests, location…
      ©2009 Globalpark AG
      Page 9
    10. Push out to social networking sites
      ©2009 Globalpark AG
      Page 10
      NOTE: Profile page and newsfeed exposure attracts new members
    11. Pull in outside social activity
      ©2009 Globalpark AG
      Page 11
    12. Chat in real time
      ©2009 Globalpark AG
      Page 12
    13. Have multiple threaded “discussions”
      ©2009 Globalpark AG
      Page 13
    14. Member-led blogs, uploaded files
      ©2009 Globalpark AG
      Page 14
      (Rosie Davies)
    15. Rate (and be rated by) other members
      ©2009 Globalpark AG
      Page 15
    16. community
      Central community management for activities in- and outside the core site
      ©2009 Globalpark AG
      Page 16
      Millennials who shop by mobile device shareopinions in semi-moderated TXT chat room.
      Parents with small children pushed out tocollaboratively “build” their perfect car seat.
      Tracking and results pulled back into EFS.
    17. Summary: we are on the forefront of exciting times
      Centrally managed, low cost way to explore usefulness of social media functionality to glean insight
      Globalpark is your reliable partner for efficiency, quality and innovative installations that bring:
      Customer understanding
      Member satisfaction / advocacy
      Product innovation
      Bottom line growth
      ©2009 Globalpark AG
      Page 17
    SlideShare Zeitgeist 2009

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    Globalpark EFS Panel 7.0 community features

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