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WHAT YOU CAN EXPECT
» Quick introduction
» What branding is and isn’t
» 3 important BRANDING areas
» 60 day challenge
» Q&A
WHO IS THIS GUY?
  » Luke Mysse
  » Branding for over 14 years
  » Founder of CROSSGRAIN.com
  » Works with service companies
WHAT IS BRANDING?
We buy and make decisions
    based on emotion that we
        later justify by fact.


WHAT IS BRANDING?
WHAT BRANDING IS NOT

    » Not a logo or colors
    » Not a one time event
    » Not a fit for everyone


WHAT IS BRANDING?
WHAT BRANDING IS

   » It’s your core belief
   » It’s your voice in the market
   » It’s a promise kept


WHAT IS BRANDING?
BRAND POSITIONING
“The solution to a positioning
     problem is usually found
      in the prospect’s mind,
     not in the product itself.”
             Positioning by Jack Trout



BRAND POSITIONING
BRAND POSITIONING
         CASE STUDY


BRAND POSITIONING
1. NARROW YOUR FOCUS



BRAND POSITIONING
Positioning is not about you




BRAND POSITIONING
2. KEEP IT SIMPLE
3. FOCUS ON WHAT
         YOU’RE GOOD AT


BRAND POSITIONING
“We hear the question “what
   do you do for a living?” all the
      time. Your professional
  category is the wrong answer.”
         Book Yourself Solid by Michael Port



BRAND POSITIONING
BRAND POSITIONING
Positioning is not about you




BRAND POSITIONING
BRAND CONSISTENCY
1. HOW YOU TALK



BRAND CONSISTENCY
BRAND CONSISTENCY
        CASE STUDY


BRAND CONSISTENCY
2. HOW YOU ACT



BRAND CONSISTENCY
“80 percent of companies believe
   they deliver a superior customer
    experience, but only 8 percent
      of their customers agree.”

                    Jeff Swystun




BRAND CONSISTENCY
3. HOW YOU LOOK



BRAND CONSISTENCY
80% consistent
         20% full of surprise



BRAND CONSISTENCY
BRAND CULTURE
Your culture is part of
     your brand whether you
       want it to be or not.


BRAND CULTURE
1. HIRE FOR SPIRIT,
      TRAIN FOR SKILL


BRAND CULTURE
“Marginal tactics executed
 passionately almost ALWAYS
   will outperform brilliant
 tactics executed marginally”
      Selling The Invisible by Harry Beckwith


BRAND CULTURE
2. CHECK YOUR ATTITUDE



BRAND CULTURE
BRAND CULTURE
         CASE STUDY


BRAND CULTURE
BRAND CULTURE
         CASE STUDY


BRAND CULTURE
“Leadership is practiced not
    so much in words as in
    attitude and in actions.”
                Harold S Geneen



BRAND CULTURE
3. LET INDIVIDUAL PASSIONS
       SHINE THROUGH



BRAND CULTURE
“By expressing your passion
 you create an experience that
    people remember. When
     people remember you
    THAT is good business.”
      Love Is The Killer App by Tim Sanders

BRAND CULTURE
“It was about building a
     lifestyle that was about
     delivering happiness to
        everyone, including
            ourselves.”
          Zappos.com CEO Tony Hsieh

BRAND CULTURE
60 DAY CHALLENGE
SECURE YOUR POSITIONING
- Narrow your focus.

AUDIT YOUR CONSISTENCY
- Look at every point of contact.

INVEST IN YOUR CULTURE
- Invest in your people.
“You can have everything you
 want in life, if you just help
    enough other people
    get what they want.”
            Zig Ziglar
What say you?
Connect with Luke online...

                                 LukeMysse.com

                                 @LukeMysse

                                 LukeMysse@Me.com

  From your smartphone
snap for contact info or visit
      LukeMysse.info

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