Rochester NY Customer Service Job Requirements. To qualify, an Associate’s or Bachelor’s degree is preferred; a high school diploma or GED, at minimum, is required. Six months or more of direct phone or in-person customer interaction experience within Collections, Sales, or Telemarketing is ideal. Other acceptable experience includes Medical Billing, Call Center, Customer Service, Banking, Reception, Criminal Justice, Office Support, Wait Staff, Accounting, Finance, Retail or Retail Management. Strong verbal communication skills with high persuasiveness and negotiation capabilities are vital to success in this role. Intermediate computer skills, an ability to maintain confidentiality, and a high level of trustworthiness are important requisites. Rochester NY Customer Service Job Benefits and Compensation When you join ConServe, you’ll receive a competitive base pay with the opportunity for uncapped bonus. We offer flexible schedules, paid time-off, a 401k plan, 100% ConServe-paid employee health benefits, and excellent career opportunities. Similar Buffalo and Rochester NY Debt Counselor Job Titles: 1. Collections Professional Jobs 2. Debt Recovery Specialist Jobs 3. Debt Collector Jobs 4. Entry Level Sales Jobs 5. Customer Service Jobs 6. Call Center Jobs **Our Entry Level Debt Counselors become Professional Collections and Debt Recovery Specialists in their Careers with our Award Winning Full FISMA Compliant Customer Service Standards Training. Determine your own financial future with ConServe! Apply easily and conveniently!

1. Job Title: Customer Service Jobs
Company: ConServe
Location: Buffalo and Rochester, NY
Req'd Education: High School Diploma or GED.
Req'd Experience: See Below
Req'd Travel: No
Relocation Covered: No
Customer Service Job Openings in Buffalo and Rochester, NY.
ConServe is a top-performing collection agency with the numbers to prove it. We specialize in
providing customized collection solutions in higher education, government and commercial
markets. Our intense focus on ethics and compliance—beginning with FISMA compliancy and
an Ethics Award for the Highest Standards—enables us to be repeatedly ranked #1 with our
clients. What’s more, GRQC (Greater Rochester Quality Counsel) has recognized and honored
ConServe as the Gold Winner in customer service excellence. Inc. Magazine ranked us among
the 5,000 fastest-growing private companies. And most importantly, ConServe was recently
named one of the Best Places to Work in Collections.*
Rochester NY Customer Service Job Description Brief
Our Debt Counselors manage and collect delinquent accounts, employing our unique and
supportive, consultative approach that helps borrowers identify the most suitable way to resolve
a balance in the best interests of all parties. You will be expected to meet daily, weekly and
monthly goals, set by ConServe management.
Rochester NY Customer Service Job Requirements.
To qualify, an Associate’s or Bachelor’s degree is preferred; a high school diploma or GED, at
minimum, is required. Six months or more of direct phone or in-person customer interaction
experience within Collections, Sales, or Telemarketing is ideal. Other acceptable experience
includes Medical Billing, Call Center, Customer Service, Banking, Reception, Criminal Justice,
Office Support, Wait Staff, Accounting, Finance, Retail or Retail Management. Strong verbal

2. communication skills with high persuasiveness and negotiation capabilities are vital to success in
this role. Intermediate computer skills, an ability to maintain confidentiality, and a high level of
trustworthiness are important requisites.
Rochester NY Customer Service Job Benefits and Compensation
When you join ConServe, you’ll receive a competitive base pay with the opportunity for
uncapped bonus. We offer flexible schedules, paid time-off, a 401k plan, 100% ConServe-paid
employee health benefits, and excellent career opportunities.
Similar Buffalo and Rochester NY Debt Counselor Job Titles:
1. Collections Professional Jobs
2. Debt Recovery Specialist Jobs
3. Debt Collector Jobs
4. Entry Level Sales Jobs
5. Customer Service Jobs
6. Call Center Jobs
**Our Entry Level Debt Counselors become Professional Collections and Debt Recovery
Specialists in their Careers with our Award Winning Full FISMA Compliant Customer
Service Standards Training.
Determine your own financial future with ConServe! Apply easily and conveniently!
*This program was created by insideARM.com and Best Companies Group.
ConServe is an Equal Opportunity Employer.