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Corporate IT Use (Info Sys, B-School)
Corporate IT Use (Info Sys, B-School)
Corporate IT Use (Info Sys, B-School)
Corporate IT Use (Info Sys, B-School)
Corporate IT Use (Info Sys, B-School)
Corporate IT Use (Info Sys, B-School)
Corporate IT Use (Info Sys, B-School)
Corporate IT Use (Info Sys, B-School)
Corporate IT Use (Info Sys, B-School)
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Corporate IT Use (Info Sys, B-School)

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  • 1. IT Survey Analysis Nicholas Koukoumelidis Ira Belenson James Igoe Information Systems Professor Kim Summer 2002
  • 2. Target Sample <ul><li>Distributed to Citgroup, AON, and Deutsche Bank personnel </li></ul><ul><li>Targeted managers, generally VP and above </li></ul><ul><li>Aimed for even distribution between IT and business </li></ul><ul><li>Searching for conflicts in attitude via traits of subjects </li></ul>
  • 3. Analysis Areas <ul><li>Division, whether IS or other </li></ul><ul><li>Years Experience </li></ul><ul><li>Management Level </li></ul><ul><li>Company </li></ul><ul><li>Trait Clustering </li></ul><ul><li>Question clusters </li></ul>
  • 4. Sample Means Mode Mean St Dev Average Response 6 5.54 1.14 by Company DB AON Citibank Count 7 18 15 Mean 5.13 5.78 5.45 by IS/Non-IS IS Non-IS Difference Count 15 25 Mean 5.49 5.57 0.08 Experience < 5 years > 5 years Count 10 30 Mean 5.81 5.45 0.36 Management Mgt. Staff Difference Count 26 14 Mean 5.52 5.59 0.07
  • 5. Company Differences (Chart)
  • 6. Company Differences (Questions) 2.9 Specifying, Developing, & Recruiting Human Resources for IS 2.10 Understanding IS roles and contribution 2.2 Measuring the Productivity and Effectiveness of IS Investment 2.12 Aligning the IS Organization with the Enterprise 2.13 Facilitating and Managing End-User Computing 2.14 Managing Organizational Data as Corporate Resources 2.21 Addressing IS Ethical and Legal Issues 2.22 Managing Electronic Business on the Internet 2.23 Managing Enterprise Resource Planning (ERP) Systems
  • 7. Company Similarities (Questions) 2.1 Using IS/IT for Competitive Advantages 2.2 Managing & Planning Telecom Facilities & Networks 2.3 Having a Responsive IT infrastructure 2.4 Developing Better Decision Support Tools 2.5 Improving the Effectiveness of IS Development 2.16 Improving IS Strategic Planning 2.17 Improving Information Security and Control 2.18 Planning and Managing Disaster Recovery 2.19 Managing Global Information Systems
  • 8. Experience and Communication
  • 9. Summary <ul><li>Few differences within and among our targeted groups </li></ul><ul><li>Relatively higher responses received by respondents with less than five years experience </li></ul><ul><li>Planning and managing disaster recovery received the highest average response (6.40) </li></ul><ul><li>Using IS/IT for competitive advantages was the second-most important organizational issue (6.28) </li></ul><ul><li>Addressing IS ethical and legal issues received the lowest average ranking in our survey (4.50) </li></ul><ul><li>Surprise: The low importance assigned to aligning the IS organization with the enterprise (5.38 versus an average of 5.54) </li></ul>

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