This corporate presentation outlines Symantec's new strategy to strengthen its offerings by investing more in R&D, improving the customer experience, providing right-for-me offerings, and addressing broader customer needs through new integrated modular offerings. The strategy aims to accelerate organic growth above 5% annually and expand operating margins. Symantec will also simplify its organization and go-to-market approach to better serve customers and partners.
2. 2
Forward Looking Statements
This presentation contains statements regarding our intention to execute a new strategy, implement operational and
organizational changes and our projected financial and business results, as well as our intention to return cash to
shareholders through dividends and continued share buyback activity, which may be considered forward‐looking
within the meaning of the U.S. federal securities laws. These statements are subject to known and unknown
risks, uncertainties and other factors that may cause our actual results, levels of activity, performance or achievements
to differ materially from results expressed or implied in this presentation. Such risk factors include those related to:
maintaining customer and partner relationships; the anticipated growth of certain market segments, particularly with
regard to security and storage; the competitive environment in the software industry; changes to operating systems
and product strategy by vendors of operating systems; fluctuations in currency exchange rates; the timing and market
acceptance of new product releases and upgrades; the successful development of new products and integration of
acquired businesses; and the degree to which these products and businesses gain market acceptance. Actual results
may differ materially from those contained in the forward‐looking statements in this presentation. Additional
information concerning these and other risk factors is contained in the Risk Factors section of our Form 10‐K for the
year ended March 29, 2013.
Any information regarding pre-release Symantec offerings, future updates or other planned modifications is subject to
ongoing evaluation by Symantec and therefore subject to change. This information is provided without warranty of any
kind, express or implied. Customers who purchase Symantec offerings should make their purchase decision based
upon features that are currently available.
We assume no obligation to update any forward‐looking information contained in this presentation.
3. 3
Use of GAAP and Non-GAAP Financial Information
Our results of operations have undergone significant changes due to a series of acquisitions, the impact of SFAS
123(R), impairment charges and other corporate events. To help our readers understand our past financial performance
and our future results, we supplement the financial results that we provide in accordance with generally accepted
accounting principles, or GAAP, with non‐GAAP financial measures. The method we use to produce non‐GAAP results is
not computed according to GAAP and may differ from the methods used by other companies. Our non‐GAAP results
are not meant to be considered in isolation or as a substitute for comparable GAAP measures and should be read only
in conjunction with our consolidated financial statements prepared in accordance with GAAP.
Our management regularly uses our non‐GAAP financial measures internally to understand, manage and evaluate our
business and make operating decisions. These non‐GAAP measures are among the primary factors management uses in
planning for and forecasting future periods. Investors are encouraged to review the reconciliation of our non‐GAAP
financial measures to the comparable GAAP results, which is attached to the financial review presentation, and which
can also be found, along with other financial information, on the investor relations page of our website at
www.symantec.com/invest.
4. Presentation Identifier Goes Here
Founded in 1982
IPO in 1989
Approximately 21,500 Employees
Operations in more than 50 Countries
#379 on the 2013 Fortune 500
100 Percent of Fortune 500 Companies
are Customers
$6.9 Billion Revenue in FY2013;
Approximately 52% Outside of the U.S.
More Than 1,900 Global Patents
Invests 14% of Annual Revenue in R&D*
* R&D Investments is Non-GAAP
8. 8
Corporate Responsibility
Investing in the community, workplace and environment
• STEM Education, Online
Safety, Diversity, Environment
• $24M philanthropy in FY13
• More than 25,000 hours
volunteered
• Annual Code of Conduct
training
• Signatory UN Global
Compact
• 100% Human Rights
Campaign Corporate Equality
Index
• Signatory, Women’s Empowerment
Principles
• FTSE4Good Global Index
• Dow Jones Sustainability Index
– North America and World
• 2013 World’s Most Ethical
Companies
• Energy-saving Green IT solutions
• 20 LEED-certified buildings globally
• 12 Energy Star buildings globally
• Established employee Green
Teams
• #40 NewsWeek Green
Rankings
10. Presentation Identifier Goes Here 10
Global Intelligence Network
Identifies more threats + takes action faster + prevents impact
Global Scope and Scale 24x7 Event LoggingWorldwide Coverage
Rapid Detection
Threat Activity Malcode Intelligence Vulnerabilities Spam/Phishing
240,000+ Sensors
200+ Countries
133M Client, Server,
Gateway
Global Coverage
40,000+ Vulnerabilities
14,000 Vendors
105,000+ Technologies
5M Decoy Accounts
8B+ Email Messages/Daily
1B+ Web Requests/Daily
Information Protection Threat Triggered ActionsPreemptive Security Alerts
10
11. 11
”
Enabling people, businesses and
countries… to protect and manage
their digital information… so they
can focus their time and energy
achieving their aspirations
12. 12
Revolutionizing Our Business For You
Meet Customer Needs that Matter Today
Provide Unique Customer Advantages
Strengthened Offerings
Three Newly-Focused Areas
12
14. 14
We Will Strengthen Our Offerings:
More R&D
Better and
Easier
Customer
Experience
New Offerings
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
15. 15
We Will Strengthen Our Offerings:
More R&D
Leverage
Innovation
Zero-based
mindset
More
Innovation
• Whole company scope
• Resource best growth
opportunities
• Eliminate redundancy
• Increase R&D spend
• Redeploy and hire
• Advanced research
Center of
Excellence
File Systems
DLP
Encryption
Endpoint
Protection
Security Intelligence
More R&D
Better and
Easier
Customer
Experience
New Offerings
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
16. 16
We Will Strengthen Our Offerings:
Better and Easier Customer Experience
More R&D
Better and
Easier
Customer
Experience
New Offerings
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
• Focus product teams on
end-to-end customer use
experience
• Simplified licensing
• Self-healing technology
To
Use, Upgrade
and
Maintain
To Get Help
and Support
• Simplified support options
• Expanded support
channels ex.
Web, chat, community
support
• Knowledge management
17. 17
We Will Strengthen Our Offerings:
Right-For-Me-Offerings
More R&D
Better and
Easier
Customer
Experience
New Offerings
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
Tailored
Offerings
Choice of
Deployment
Option
• Software
• Appliance
• Cloud
• Hybrids
• Consumers
• Small
Businesses
• Large
Enterprise
• Governments
• Geographies
• Specific
Industries…v
erticals
18. 18
New Offerings Will Address broader Customer Needs
More R&D
Better and
Easier
Customer
Experience
New Offerings
Right-for-Me
Offering
Better Meet
Customer
Needs . . .
Faster Organic
Growth
•Integrated, modular, solving
bigger jobs
•Customer can buy existing
products OR new integrated
offerings
•Turn on new capability as
needed
19. 19
Symantec Addresses Unmet, Underserved Needs In
Three Areas
Make it simple for me to be productive
& protected at home and work
Keep my business safe and compliant
Keep my business information and
applications up and running
User Productivity & Protection
Information Security
Information Management:
Availability & Scalability
20. 20
New Current Offerings Map to Customer Jobs
User Productivity & Protection
Information Security
Information Management:
Availability & Scalability
Enterprise Mobility
Endpoint Encryption
User Authentication
Norton 360
Norton Mobile Security
Norton Data Services
Endpoint Protection
Control Compliance Suite
Critical System Protection
Trust Services
Managed Security Services
Data Loss Prevention
Mail and Web Security
O3
Backup Exec
BE.cloud
FileStore
Storage Foundation HA
NetBackup
Enterprise Vault/eDiscovery
Current Offering Examples
20
21. 21
We Will Deliver New Integrated, Modular Offerings
Over the Next 6-24 Months
User Productivity & Protection
Information Security
Information Management:
Availability & Scalability
Mobile Workforce Productivity
Norton Protection
Norton Cloud
Information Security Service
Identity/Content-aware Security Gateway
Data Center Security
Business Continuity
Integrated Backup
Object Storage Platform
New Higher-Value Offerings
21
22. 22
User Productivity & Protection Higher-Value Offering:
Mobile Workforce Productivity
Enables authorized users to access corporate resources from any corporate or
personal mobile device, PC or Mac while protecting
data, applications, devices and identities
Employee Owned/BYOD
Corporate Owned
Enterprise Applications
Cloud Services
• Endpoint protection
• Corporate
• Personal
• Mobile device management
• Mobile container
• Mobile application
Management
• Enterprise app store
• Endpoint encryption
• Endpoint DLP
• User authentication
Integrated
22
23. 23
Information Security Higher-Value Offering:
Information Security Service
Provides visibility into, and comprehensive protection from, advanced
threats leveraging Symantec and 3rd-party products
Enterprise Apps
Symantec Security Offerings
3rd-Party Products and Tools
Symantec Global Security
Intelligence Network
• Analysis
• Correlation
• Visibility
• Dashboard
• Threat Detection
• Prioritization and
Workflow
• Incident Management
• Risk Management
Integrated
23
24. 24
Information Management Higher-Value Offering:
Business Continuity
Applications
Platforms
Storage
• Windows Backup
• Unix/Linux Backup
• Virtual Backup
• Clustering
• Virtual HA
• Replication
• Disaster Recovery
• Service Orchestration
Integrated
Delivers high availability, performance, and scalability for business
applications in virtual, private cloud environments
24
25. 25
Simplified Go-to-Market (GTM) Strategy
Customer Segment
Commercial
Norton Consumer and
Small Business
Enterprise
Global
• Global & Enterprise… Symantec direct + Customer
led channel involvement
• Channel-led… dedicated Symantec team support
• Combination of direct through e-business and
channel-led
Applied “Right for GEO” manner
25
26. 26
New Marketing and Sales Capabilities
• Expanded high quality/
lower cost models
- Telesales
- e-Business
- In product
• New business growth
- Field paid only on new over time
- Separate renewals org
• New global sales and partner
enablement organization
• New, enhanced partner
program
- More selective based on
capabilities
- Better enablement &
Symantec support
- New performance-based
incentives
• Expanded Marketing
- Total customer experience
- New centers of excellence
- Strategic Pricing & Licensing
Offerings Customers
Beyond
Current
Point
Products to
Integrated
Offerings
Beyond
Short-Term
Bookings to
Lasting
Customer
Value
26
28. 28
Financial Objectives
Organic growth greater than 5% in FY15-FY17
Planning on 5 quarters of transition
Non-GAAP operating margins grow 200 bps in
FY14 & FY15
Return approximately 50% of FCF to shareholders
through dividends and share repurchases
28
29. 29
How This Benefits Customers
How They
Want to Buy
Right-for-Me
Offerings
Solve Bigger
Problems
Better and
Easier
29
Removed: #3, Fortune’s World’s Most Admired Companies, computer softwareChanged: CR 100 Best Corp CitizensPhilanthropy – actual $24,147, 086Volunteer hours – actual 25, 8192013 World’s Most Ethical Co20 LEED buildings , 12 energy star #40 on Newsweek Green Rankings for 2012