SlideShare a Scribd company logo
1 of 33
Taking the  social  out of social media   Social tools in a business context  Richard Dennison Senior manager - social media [email_address] http://richarddennison.wordpress.com/ http://twitter.com/RichardDennison
Agenda ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
About BT Today BT is a global communications services company –  operate in 170 countries; offices in 50 countries –  110,000 employees; 160,000 intranet users We are dedicated to helping our customers thrive in a changing world. We are committed to using the power of communication to build a better, more sustainable world. Our global 21CN platform allows us to deliver software-driven services that are faster, more reliable and simpler to use.   What makes us different? What are our  goals? Being number one for customer service. Being a company that is recognised for innovation and great service, and for delivering value to shareholders.
It’s all about ‘participation’ Encouraging every employee to believe they can make a difference … "Your employees are all loyal, interested, intelligent, creative, engaged and dedicated people … except during the 8 hours each day they're working for you."    Tom Peters   Employees as people self-expression being opinionated having personality
Impact of participation on communication/collaboration ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],A social media environment does not lend itself well to ‘managed’ communications … but ‘facilitated’ communications
New intranet content ,[object Object],[object Object],[object Object],[object Object], all these need to co-exist  could be mixed on the same page  but will need a new form of governance
BT channel governance  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Collaborating across the enterprise Making connections; building knowledge
BTpedia
Collaborating across the enterprise
Web 2.0 news
Your space
RSS powered news Over 150 feeds on corporate news desk alone
RSS powered news
Collaborating across the enterprise
Podcasting
Collaborating across the enterprise
Blog Central
Employee blogs
Collaborating across the enterprise
Project wikis Around 750,000 wiki pages
SharePoint 2007
SharePoint 2007
SharePoint 2007
SharePoint 2007
Collaborating across the enterprise
Social networking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Social networking
Social networking
Potential impact in a corporate environment ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Lessons learnt ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],…  proceed until apprehended!
My blog … http://richarddennison.wordpress.com
[email_address] http//:richarddennison.wordpress.com/ http://twitter.com/RichardDennison “ We were together … I forget the rest”.  Walt Whitman

More Related Content

What's hot

Digital connectedness using social media for professional networking
Digital connectedness using social media for professional networkingDigital connectedness using social media for professional networking
Digital connectedness using social media for professional networkingSue Beckingham
 
Whats Going On
Whats Going OnWhats Going On
Whats Going Ondnw
 
PMP Presentation
PMP PresentationPMP Presentation
PMP Presentationgka
 
Personal Learning Networks
Personal Learning NetworksPersonal Learning Networks
Personal Learning NetworksEvan Abbey
 
SharePoint & Social Computing Presentation
SharePoint & Social Computing PresentationSharePoint & Social Computing Presentation
SharePoint & Social Computing PresentationBrendon Ford
 
Human Resources Presentation Final 10.09
Human Resources Presentation Final 10.09Human Resources Presentation Final 10.09
Human Resources Presentation Final 10.09Sonja Plummer Morgan
 
The Human Intranet
The Human IntranetThe Human Intranet
The Human IntranetAndy Gibson
 

What's hot (9)

Digital connectedness using social media for professional networking
Digital connectedness using social media for professional networkingDigital connectedness using social media for professional networking
Digital connectedness using social media for professional networking
 
Intranet passion
Intranet passionIntranet passion
Intranet passion
 
Whats Going On
Whats Going OnWhats Going On
Whats Going On
 
PMP Presentation
PMP PresentationPMP Presentation
PMP Presentation
 
Personal Learning Networks
Personal Learning NetworksPersonal Learning Networks
Personal Learning Networks
 
SharePoint & Social Computing Presentation
SharePoint & Social Computing PresentationSharePoint & Social Computing Presentation
SharePoint & Social Computing Presentation
 
Human Resources Presentation Final 10.09
Human Resources Presentation Final 10.09Human Resources Presentation Final 10.09
Human Resources Presentation Final 10.09
 
The Human Intranet
The Human IntranetThe Human Intranet
The Human Intranet
 
ernst & young lotus notes
ernst & young lotus notesernst & young lotus notes
ernst & young lotus notes
 

Similar to Richard Dennison Jboye08

International Employee Communications Summit 2008
International Employee Communications Summit 2008International Employee Communications Summit 2008
International Employee Communications Summit 2008Richard Dennison
 
Intranet mit-ibm-connections+xcc-vaude
Intranet mit-ibm-connections+xcc-vaudeIntranet mit-ibm-connections+xcc-vaude
Intranet mit-ibm-connections+xcc-vaudeTIMETOACT GROUP
 
Ingrid Lotze - Social Media in Marketing Africa 2011 - 25 February 2011
Ingrid Lotze - Social Media in Marketing Africa 2011 - 25 February 2011Ingrid Lotze - Social Media in Marketing Africa 2011 - 25 February 2011
Ingrid Lotze - Social Media in Marketing Africa 2011 - 25 February 2011puruma
 
Ark Group: Redesigning your Intranent - Understanding and implementing Emerg...
Ark Group: Redesigning your Intranent -  Understanding and implementing Emerg...Ark Group: Redesigning your Intranent -  Understanding and implementing Emerg...
Ark Group: Redesigning your Intranent - Understanding and implementing Emerg...Chris Fletcher
 
Saba The New Social Enterprise
Saba The New Social EnterpriseSaba The New Social Enterprise
Saba The New Social Enterprisestephasp
 
Intranets evolved presentation apr 2011
Intranets evolved presentation   apr 2011Intranets evolved presentation   apr 2011
Intranets evolved presentation apr 2011View Strategic PLC
 
How Social Adds Value to Talent Management- Q4 CIPD
How Social Adds Value to Talent Management- Q4 CIPDHow Social Adds Value to Talent Management- Q4 CIPD
How Social Adds Value to Talent Management- Q4 CIPDMark Osborn
 
McKinsey & Company : Talent Management and Knowledge Management
McKinsey & Company : Talent Management and Knowledge ManagementMcKinsey & Company : Talent Management and Knowledge Management
McKinsey & Company : Talent Management and Knowledge ManagementHarsh Tamakuwala
 
Business aspects of social software and collaboration
Business aspects of social software and collaboration Business aspects of social software and collaboration
Business aspects of social software and collaboration Ed Brill
 
The hi:project: empowering you, empowering us, with a more human web
The hi:project: empowering you, empowering us, with a more human webThe hi:project: empowering you, empowering us, with a more human web
The hi:project: empowering you, empowering us, with a more human webThe hi:project
 
EPiServer Whitepaper: The Social Intranet Workbook
EPiServer Whitepaper: The Social Intranet WorkbookEPiServer Whitepaper: The Social Intranet Workbook
EPiServer Whitepaper: The Social Intranet WorkbookElizabeth Lupfer
 
Intranet 2.0 by Toby Ward, Prescient Digital Media
Intranet 2.0 by Toby Ward, Prescient Digital MediaIntranet 2.0 by Toby Ward, Prescient Digital Media
Intranet 2.0 by Toby Ward, Prescient Digital MediaPrescient Digital Media
 
Social media in HR London
Social media in HR LondonSocial media in HR London
Social media in HR LondonPete Wilkinson
 
Five key challenges for internal communicators
Five key challenges for internal communicatorsFive key challenges for internal communicators
Five key challenges for internal communicatorsPachi Lanzas
 
Future enterprises-social-birth
Future enterprises-social-birthFuture enterprises-social-birth
Future enterprises-social-birthJen Fiocca
 
Rethinking Business Models in a Networked World
Rethinking Business Models in a Networked WorldRethinking Business Models in a Networked World
Rethinking Business Models in a Networked WorldThomas Samson
 

Similar to Richard Dennison Jboye08 (20)

International Employee Communications Summit 2008
International Employee Communications Summit 2008International Employee Communications Summit 2008
International Employee Communications Summit 2008
 
Intranet mit-ibm-connections+xcc-vaude
Intranet mit-ibm-connections+xcc-vaudeIntranet mit-ibm-connections+xcc-vaude
Intranet mit-ibm-connections+xcc-vaude
 
Ingrid Lotze - Social Media in Marketing Africa 2011 - 25 February 2011
Ingrid Lotze - Social Media in Marketing Africa 2011 - 25 February 2011Ingrid Lotze - Social Media in Marketing Africa 2011 - 25 February 2011
Ingrid Lotze - Social Media in Marketing Africa 2011 - 25 February 2011
 
Why social?
Why social?Why social?
Why social?
 
Ark Group: Redesigning your Intranent - Understanding and implementing Emerg...
Ark Group: Redesigning your Intranent -  Understanding and implementing Emerg...Ark Group: Redesigning your Intranent -  Understanding and implementing Emerg...
Ark Group: Redesigning your Intranent - Understanding and implementing Emerg...
 
Saba The New Social Enterprise
Saba The New Social EnterpriseSaba The New Social Enterprise
Saba The New Social Enterprise
 
Intranets evolved presentation apr 2011
Intranets evolved presentation   apr 2011Intranets evolved presentation   apr 2011
Intranets evolved presentation apr 2011
 
How Social Adds Value to Talent Management- Q4 CIPD
How Social Adds Value to Talent Management- Q4 CIPDHow Social Adds Value to Talent Management- Q4 CIPD
How Social Adds Value to Talent Management- Q4 CIPD
 
McKinsey & Company : Talent Management and Knowledge Management
McKinsey & Company : Talent Management and Knowledge ManagementMcKinsey & Company : Talent Management and Knowledge Management
McKinsey & Company : Talent Management and Knowledge Management
 
Pmc
PmcPmc
Pmc
 
Xavient insight paper_esn
Xavient insight paper_esnXavient insight paper_esn
Xavient insight paper_esn
 
Business aspects of social software and collaboration
Business aspects of social software and collaboration Business aspects of social software and collaboration
Business aspects of social software and collaboration
 
The hi:project: empowering you, empowering us, with a more human web
The hi:project: empowering you, empowering us, with a more human webThe hi:project: empowering you, empowering us, with a more human web
The hi:project: empowering you, empowering us, with a more human web
 
EPiServer Whitepaper: The Social Intranet Workbook
EPiServer Whitepaper: The Social Intranet WorkbookEPiServer Whitepaper: The Social Intranet Workbook
EPiServer Whitepaper: The Social Intranet Workbook
 
Intranet 2.0 by Toby Ward, Prescient Digital Media
Intranet 2.0 by Toby Ward, Prescient Digital MediaIntranet 2.0 by Toby Ward, Prescient Digital Media
Intranet 2.0 by Toby Ward, Prescient Digital Media
 
Social media in HR London
Social media in HR LondonSocial media in HR London
Social media in HR London
 
Five key challenges for internal communicators
Five key challenges for internal communicatorsFive key challenges for internal communicators
Five key challenges for internal communicators
 
Future enterprises-social-birth
Future enterprises-social-birthFuture enterprises-social-birth
Future enterprises-social-birth
 
Inspiring Social Change Within Organizations
Inspiring Social Change Within OrganizationsInspiring Social Change Within Organizations
Inspiring Social Change Within Organizations
 
Rethinking Business Models in a Networked World
Rethinking Business Models in a Networked WorldRethinking Business Models in a Networked World
Rethinking Business Models in a Networked World
 

Recently uploaded

7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...Paul Menig
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayNZSG
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒anilsa9823
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Roomdivyansh0kumar0
 
Catalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT      .pdfCatalogue ONG NUOC PPR DE NHAT      .pdf
Catalogue ONG NUOC PPR DE NHAT .pdfOrient Homes
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLSeo
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableDipal Arora
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation SlidesKeppelCorporation
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Lviv Startup Club
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessAggregage
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewasmakika9823
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Serviceritikaroy0888
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesDipal Arora
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsApsara Of India
 
DEPED Work From Home WORKWEEK-PLAN.docx
DEPED Work From Home  WORKWEEK-PLAN.docxDEPED Work From Home  WORKWEEK-PLAN.docx
DEPED Work From Home WORKWEEK-PLAN.docxRodelinaLaud
 

Recently uploaded (20)

7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...7.pdf This presentation captures many uses and the significance of the number...
7.pdf This presentation captures many uses and the significance of the number...
 
It will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 MayIt will be International Nurses' Day on 12 May
It will be International Nurses' Day on 12 May
 
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒VIP Call Girls In Saharaganj ( Lucknow  ) 🔝 8923113531 🔝  Cash Payment (COD) 👒
VIP Call Girls In Saharaganj ( Lucknow ) 🔝 8923113531 🔝 Cash Payment (COD) 👒
 
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130  Available With RoomVIP Kolkata Call Girl Howrah 👉 8250192130  Available With Room
VIP Kolkata Call Girl Howrah 👉 8250192130 Available With Room
 
Catalogue ONG NUOC PPR DE NHAT .pdf
Catalogue ONG NUOC PPR DE NHAT      .pdfCatalogue ONG NUOC PPR DE NHAT      .pdf
Catalogue ONG NUOC PPR DE NHAT .pdf
 
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRLMONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
MONA 98765-12871 CALL GIRLS IN LUDHIANA LUDHIANA CALL GIRL
 
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service AvailableCall Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
Call Girls Pune Just Call 9907093804 Top Class Call Girl Service Available
 
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
Nepali Escort Girl Kakori \ 9548273370 Indian Call Girls Service Lucknow ₹,9517
 
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
Keppel Ltd. 1Q 2024 Business Update  Presentation SlidesKeppel Ltd. 1Q 2024 Business Update  Presentation Slides
Keppel Ltd. 1Q 2024 Business Update Presentation Slides
 
Forklift Operations: Safety through Cartoons
Forklift Operations: Safety through CartoonsForklift Operations: Safety through Cartoons
Forklift Operations: Safety through Cartoons
 
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
Yaroslav Rozhankivskyy: Три складові і три передумови максимальної продуктивн...
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
KestrelPro Flyer Japan IT Week 2024 (English)
KestrelPro Flyer Japan IT Week 2024 (English)KestrelPro Flyer Japan IT Week 2024 (English)
KestrelPro Flyer Japan IT Week 2024 (English)
 
Sales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for SuccessSales & Marketing Alignment: How to Synergize for Success
Sales & Marketing Alignment: How to Synergize for Success
 
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service DewasVip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
Vip Dewas Call Girls #9907093804 Contact Number Escorts Service Dewas
 
Call Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine ServiceCall Girls In Panjim North Goa 9971646499 Genuine Service
Call Girls In Panjim North Goa 9971646499 Genuine Service
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best ServicesMysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
Mysore Call Girls 8617370543 WhatsApp Number 24x7 Best Services
 
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call GirlsCash Payment 9602870969 Escort Service in Udaipur Call Girls
Cash Payment 9602870969 Escort Service in Udaipur Call Girls
 
DEPED Work From Home WORKWEEK-PLAN.docx
DEPED Work From Home  WORKWEEK-PLAN.docxDEPED Work From Home  WORKWEEK-PLAN.docx
DEPED Work From Home WORKWEEK-PLAN.docx
 

Richard Dennison Jboye08