ICAL International Customs and Logistics.
For all your freight forwarding, transport, customs and logistics requirements in Australia please view our presentation and see our capabilities.
2. PEOPLE & CULTURE
– International Customs and Logistics - OUR PEOPLE, CULTURE & VALUES
Our Key People
Our Philosophy of Service
About US
PROJECT CARGOCARGO TRACKINGCUSTOMS BROKERAGEOCEAN FREIGHT AIR FREIGHT
3. PEOPLE & CULTURE
– International Customs and Logistics - OUR KEY PEOPLE
PROJECT CARGOCARGO TRACKINGCUSTOMS BROKERAGEOCEAN FREIGHT AIR FREIGHT
Our Key People
Name: Position Specialty Email Address Contact No:
Gregory GOOD ICAL X2Elite Network Manager gregory.good@ical.com.au Mob: +61 447 035 588
Russell BURKE Director Customs russell@ical.com.au Mob: +61 418 370 577
Mark COLEMAN Director Exports mark@ical.com.au Mob: +61 413 993 344
Andrew GRIMA Director Imports andrew@ical.com.au Mob: +61 488 163 122
Danielle DAVENPORT National Business Development danielle@ical.com.au Mob: +61 415 300 016
Dan WILKINSON Projects & Mining dan@ical.com.au Mob: +61 417 648 755
Nicholas WATTS Import Manager nicholas@ical.com.au Mob: +61 419 504 149
Lauren GRATTAN Export Sea exports@ical.com.au Tel : + 613 9335 2566
Jodie RENNIE Export Air exports@ical.com.au Tel : + 613 9335 2566
Christine BALMER Finance Manager christine@ical.com.au Tel : + 613 9335 2566
4. PEOPLE & CULTURE
– International Customs and Logistics - OUR PHILOSOPHY OF SERVICE
Our Philosophy of Service
PROJECT CARGOCARGO TRACKINGCUSTOMS BROKERAGEOCEAN FREIGHT AIR FREIGHT
For ICAL you are more than a customer. We carefully study your case, thoroughly assess your
needs and prepare a tailor-made answer.
Our aim is to establish a rich, long-term relationship and provide the best service between you, your
suppliers and your clients, whomever and wherever they are.
With help from your feedback, and using our skill, experience and integrity, we adapt services to
your needs and continuously strive to improve and fine-tune the logistics, customs and trade
solutions.
Above all, we have pride in the quality of the work we do and the trust that our clients and
associates bestow upon us. Our main goal is to understand the needs of our customers, and their
customers, and to fill those needs, thereby contributing real value and helping our customers
achieve continuing success.
5. PEOPLE & CULTURE
– International Customs and Logistics - ABOUT US
About US
PROJECT CARGOCARGO TRACKINGCUSTOMS BROKERAGEOCEAN FREIGHT AIR FREIGHT
The development of ICAL can be traced back for more than 20 years. The current owners of ICAL are Mr Russell Burke, Mr Mark
Coleman and Mr Andrew Grima who have a collective experience in this industry of more than 80 years.
The company has a history of performing high quality logistics, freight forwarding, and customs work for large and small corporations
alike and is involved in the many aspects of the international and local forwarding, distribution and customs, trade, and quarantine work.
The company holds licences from customs and quarantine authorities to operate the customs brokerage and bonded warehousing
facilities and also holds a licence from Aviation Security Authorities to operate as a regulated air cargo agent.
The long development of the company has seen us acquire all of the facilities that enable us to provide the complete services to the
importer, exporter, manufacturer, and forwarder and broker in overseas countries.
The company also specialises in handling difficult or time sensitive shipments, whether it’s co-ordinating aircraft charters for time
sensitive / over oversized cargo or organising the transportation to all parts of Australia, ICAL’s project management team can
confidently and efficiently identify the solution to transport your cargo to the required destination.
Although the company has already achieved a long history and provides a large range of services, we have a long term plan for
continuing development of all services to the international trading community.
6. OCEAN FREIGHT
– International Customs and Logistics - Seafreight Services
ICAL is an independent international logistics company with the ability to organise and manage any
oceanfreight requirement.
ICAL utilizes a variety of partners to ensure that whether your shipment moves FCL, LCL, break
bulk or RO/RO your shipment is moved at a competitive price, all the while monitored by our
dedicated customer service team.
ICAL can manage your next oceanfreight.
• FCL and LCL shipments
• Buyer’s consolidations
• Project shipping
• Over-dimensional and out of gauge shipments
• Documentation support
• Hazardous & dangerous goods shipments
• Track & trace capability
PEOPLE & CULTURE AIR FREIGHT CUSTOMS BROKERAGE CARGO TRACKING PROJECT CARGO
7. AIR FREIGHT
– International Customs and Logistics - SUPERIOR COST BENEFICIAL AIRFREIGHT SERVICES
PROJECT CARGOOCEAN FREIGHT CARGO TRACKINGCUSTOMS BROKERAGEPEOPLE & CULTURE
As an independent international logistics company ICAL has the ability to tailor airfreight
solutions to your needs. Whether transit time, cost, security or visibility of your shipments is
your main requirement, ICAL can ensure that your shipments arrive on time, in good order,
as required, all with constant communication and update you require
• International export airfreight forwarding
• International import airfreight forwarding
• Express parcel & courier service
• Charter airfreight
• Real time track & trace capability
• Order management & status reporting
8. CUSTOMS BROKERAGE
– International Customs and Logistics - CUSTOMS BROKERAGE AND TARIFF CONSULTANCY SERVICES
PROJECT CARGOOCEAN FREIGHT AIR FREIGHT CARGO TRACKINGPEOPLE & CULTURE
Customs Brokerage and Trade Compliance
Trade and Tariff Consultancy
9. CUSTOMS BROKERAGE
– International Customs and Logistics - CUSTOMS BROKERAGE AND TRADE COMPLIANCE SERVICES
PROJECT CARGOOCEAN FREIGHT AIR FREIGHT CARGO TRACKINGPEOPLE & CULTURE
Our customs brokers are able to guide you through the maze of
government regulations, provide advice and information, and
swiftly execute clearances and other essential actions on your
behalf.
Our goals are to ensure that your shipments are imported,
exported, and cleared in compliance with all laws whilst meeting
critical delivery schedule requirements and controlling costs.
ICAL provides brokerage and trade compliance services to
organisations of all sizes – from the very small to some of the
world’s largest and most well known companies.
ICAL can conduct compliance audits and advise and assist in the
establishment and implementation of compliance systems that
will satisfy regulatory authorities concerned with imports and
exports.
We offer clearance, trade and tariff services for all
cargoes, and have special services and experience in the
fields of:
• Automotive industries
• Biotechnology, Optical and Life Sciences
• Construction industries
• Electronics
• Food, Beverage, Wine and spirits industries
• Plastics and Chemicals
• Mining
We have an excellent integrated
customs broker service.
10. • Duty and Tariff concessions,
• Policy By-Laws
• Duty Drawback and Tradex scheme
• Customs rulings for HS numbers and Customs Valuation in Australia
and many overseas countries
• Compliance audits and establishment of compliance systems
• Anti-dumping Advice and assistance
• Free Trade Agreement advice and compliance assistance
• Quarantine Permit Applications
CUSTOMS BROKERAGE
– International Customs and Logistics - TRADE AND TARIFF CONSULTANCY SERVICES
PROJECT CARGOOCEAN FREIGHT AIR FREIGHT CARGO TRACKINGPEOPLE & CULTURE
Our Trade and Tariff Consultancy Services offer targeted studies of your
products involving duties, taxes and quarantine and we provide special
services in Australia and internationally in the areas of:
Trade and Tariff Consultancy Services
11. CARGO TRACKING
– International Customs and Logistics - TRACK & TRACE – CONFIDENCE IN
INFORMATION
PROJECT CARGOOCEAN FREIGHT AIR FREIGHT CUSTOMS BROKERAGEPEOPLE & CULTURE
Pangaea enables Freight Forwarders, Importers, Exporters & Agents to
work together collaboratively to ensure the efficient movement of freight
from the point of origin through to the delivery destination.
ICAL uses Pangaea software to give us
control and visibility of the Supply Chain
12. PROJECT CARGO
– International Customs and Logistics - HEAVY LIFT CARGO FREIGHT SERVICES - AIR CHARTERS
OCEAN FREIGHT AIR FREIGHT CUSTOMS BROKERAGE CARGO TRACKINGPEOPLE & CULTURE
Project Cargo
Aircraft charters
13. PROJECT CARGO
– International Customs and Logistics - HEAVY LIFT CARGO FREIGHT SERVICES - AIR CHARTERS
OCEAN FREIGHT AIR FREIGHT CUSTOMS BROKERAGE CARGO TRACKINGPEOPLE & CULTURE
Project Cargo
Project Cargo is a project that specialises in large, heavy and
irregular cargo where the import & export requires a more
specialised level of support. Project Cargo is broken up into 2
sections; Heavy Lift Cargo & Aircraft Charter
Heavy Lift Cargo Freight Services
ICAL provides specialised services for heavy lift cargo. Heavy lift
cargo is generally described as cargo that is an abnormal weight,
size or shape.
14. PROJECT CARGO
– International Customs and Logistics - HEAVY LIFT CARGO FREIGHT SERVICES - AIR CHARTERS
OCEAN FREIGHT AIR FREIGHT CUSTOMS BROKERAGE CARGO TRACKINGPEOPLE & CULTURE
Aircraft charters
In conjunction with our chartering partner, our accumulated years of
experience and in-depth knowledge of aircraft and airports enables our
aircraft charter specialists to provide our clients with the right aircraft to
meet their specific requirements.
With access to a maintained database of freighter aircraft operators around
the world, we can identify which aircraft are available at any particular time.
This enhances our ability to locate the nearest aircraft to the airport of origin,
thus providing a cost-effective aircraft charter solution.
Over the years, we have built up a strong reputation as the company that can
organise special flights to ensure your cargo gets there on time. We
frequently handle specialised shipments for the mining and other heavy
industries.
Today, we are proud to have the reputation of being a professional company
with exceptional integrity and excellent customer service.
