• Who are our customers?
• What are they going to pay us?
• How are we going to train them?
• How are we going to support them long term?
Integrated / Enterprise Suite
Server / On Prem Web / Cloud
Jan - Apr 2010
Page Views 64511
KB Articles Viewed 11257
KB Searches Performed 5427
Files Downloaded 1188
Service Requests 1549
• 73% of customers feel they have
enough training & support to use
• 78% of customers would
recommend Huddle to other internal
teams or a client/supplier
(i.e. great, but much more to do!)