The case for platform adoption: Huddle

440 views

Published on

Pace, accuracy and value for money are
the ever present drivers that influence
decision making in government. Huddle
was being used elsewhere in the
Department and colleagues who had
utilized it were enormously quick to point
out the merits of the system.

Published in: Technology, Business
0 Comments
0 Likes
Statistics
Notes
  • Be the first to comment

  • Be the first to like this

No Downloads
Views
Total views
440
On SlideShare
0
From Embeds
0
Number of Embeds
2
Actions
Shares
0
Downloads
5
Comments
0
Likes
0
Embeds 0
No embeds

No notes for slide

The case for platform adoption: Huddle

  1. 1. Letting the customer do the talkingDepartment for Business, Innovation and SkillsThe case for platform adoption: Getting users on board. About Sean Sean Baker works for the Department of Business Innovations and Skills. He was a Legal Accountant in the private sector before joining the Civil Service as Assistant Business Manager working within the Priority Projects Directorate. He is responsible for all financial planning, HR and training issues, communications and risk management within a team managing the Departments flexible resources working on priority areas of policy.Given the sheer volume and variety of methods which assist us in our ability to communicate with oneanother, it is unsurprising that the questions raised at the prospect of introducing yet another platform “Pace, accuracy and value for money arewere: Why? Why do we need something else? Why do we need another password? Why can we not the ever present drivers that influenceuse the existing facilities? Why, oh God why…..!? decision making in government. Huddle was being used elsewhere in theThere is an element of legitimacy to such reservations. As someone who has been involved in Department and colleagues who hadlaunching software platforms to unsuspecting and ever so slightly sceptical colleagues in the past, I utilized it were enormously quick to pointam somewhat reluctant to listen to company representatives preach the wonders of their product. out the merits of the system.”But listen I did. - Sean Baker, Assistant Business ManagerIt is fair to say that imagining life today, in both its private and work capacities, devoid of electroniccommunication is very difficult. Needless to say, this phenomenon has not bypassed the Civil Service.I am, in fact, reliably informed by several of my more ‘experienced’ colleagues that, despite severalteething problems, contemporary methods of communication and file sharing have succeeded inrevolutionising service delivery. It is incredibly encouraging to learn this, but still begs the perfectlyreasonable question of: Why the need for another platform?Before I answer this, let me give you some background on The Business, Innovation and Skills (BIS)Pool. It is a flexible resource consisting of around one hundred people with a wealth of project andprogramme management expertise. These people are deployed to work on the Department’s priorityareas of policy. The structure and management of the Pool is such that its members are not only partof the Policy Group they are assigned to, but also part of their individual branch and wider Poolgroups. Quite often a Pool member is involved in up to twenty or so different Communities ofPractice, Committees or Boards together with many other internal networking groups. In conclusion,one individual needs to receive, send or maintain information from countless sources about a varietyof topics, much of which is channelled through the Management Team, which I am part of.Coordinating and managing such administration during a period when the Department, its workloadand the Pool itself experienced rapid development, became a challenge. A more centralisedapproach was required.Pace, accuracy and value for money are the ever present drivers that influence decision making ingovernment. Huddle was being used elsewhere in the Department and, in fact, colleagues who hadutilised it were enormously quick to point out the merits of the system.We needed something that everyone could access and, if necessary, at the same time. Somethingwhich contains up to date messages and provides the reader with the opportunity to reply. Some-thing which actually links documents and diaries. It was felt that Huddle provided the best bits ofthese variables. A platform to share and comment on information, undoubtedly. Somewhere towww.huddle.com UK & EU: +44 08709 772 212 USA: +1 (415) 376 0870 sales@huddle.com
  2. 2. store, view and edit documents, certainly. Something that is easily accessible and agreeable to use,without question.Yes, I appreciate I am preaching to the converted but I think that it answers the question ‘why’?www.huddle.com UK & EU: +44 08709 772 212 USA: +1 (415) 376 0870 sales@huddle.com

×