1. Co-designing
& prototyping
Dr Sarah Schulman & Chris Vanstone

2. user
interactions
ecosystem
interactions
organisational
interactions
solution
other
organisations

6. Breaking down interactions
Prop [mask] Prop [sword] Prop [poison]
SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt]
User Actor User Actor User Actor
[Romeo] [Juliet] [Cousin] [Juliet]

7. so what?

8. analytic
what to look for
commissioner / practitioner
generative
what to design

9. Tanya

10. how?

11. Hunch 1
Tools are not enough
Behaviours

13. recruitment
team building
capacity builder / practitioner
personal development

14. People behaviour
Talking
observing
listening
understanding
respecting

15. Analytic behaviour
Identifying patterns
Deconstructing concepts
Asking why and how

16. Generative behaviour
Identifying opportunities
Developing ideas
Thinking visually
Thinking laterally
Translating concepts
between fields

17. Making behaviour
Using your hands
Turning ideas into
tangible products &
experiences

18. Feedback behaviour
Showing work
Making improvements
Constructive suggestions
Failing
Persistently iterating

19. Storytelling behaviour
Developing rational and
emotive arguments
Using different media
Bringing ideas to life for
different audiences.

20. Hunch 2
Individuals are not enough
Teams

21. Improving outcomes for
Families

22. Improving outcomes for
Caring & cared for
older people

23. Improving outcomes for
Children Starting school

24. Hunch 3
Info is not enough
Projects

26. co-design
working with people, practitioners
and policy makers to develop new
kinds of solutions

27. film:
see http://vimeo.com/23622896

28. prototyping
failing early

30. 5017

32. looks like works like looks & works like

33. our aim
To enable more South Australian families to
grow and thrive and fewer families to spiral
towards state intervention
CITY OF
MARION

34. events training link-ups
support measuring

35. events training link-ups
support measuring

36. events training link-ups
support measuring

37. coaching
face to face
interactions
events training link-ups
support measuring

38. bubble diagram
paper based tool
events training link-ups
support measuring

39. events training link-ups
support measuring

40. why prototype?

41. what works?
for whom?
when?

42. what doesn’t
work!!!

43. Mitigating risk

44. Mitigating risk
Policy development
UNCERTAINTY HIGH
NO OF USERS LOW
COST OF CHANGES LOW

45. Mitigating risk
Policy development Piloting
UNCERTAINTY HIGH UNCERTAINTY HIGH
NO OF USERS LOW NO OF USERS HIGH
COST OF CHANGES LOW COST OF CHANGES HIGH

46. Mitigating risk
Policy development Piloting
UNCERTAINTY HIGH UNCERTAINTY HIGH
NO OF USERS LOW NO OF USERS HIGH
COST OF CHANGES LOW COST OF CHANGES HIGH
Prototyping
UNCERTAINTY HIGH
NO OF USERS LOW
COST OF CHANGES LOW

47. Mitigating risk
Policy development Piloting
UNCERTAINTY HIGH UNCERTAINTY HIGH
NO OF USERS LOW NO OF USERS HIGH
COST OF CHANGES LOW COST OF CHANGES HIGH
Prototyping Running
UNCERTAINTY HIGH UNCERTAINTY MED
NO OF USERS LOW NO OF USERS HIGH
COST OF CHANGES LOW COST OF CHANGES HIGH

48. Learning objectives
Try out some new
work behaviours
for co-design and
prototyping

49. 6
behaviours

50. people
6
behaviours

51. people analytic
6
behaviours

52. people analytic
6
generative
behaviours

53. people analytic
6
generative
behaviours
making

54. people analytic
6
feedback generative
behaviours
making

55. people analytic
Know your user
feedback Know what generative
you’re testing
making

56. Brief 02
open now

57. Task in groups
Make an “organiser” that enables your
partner to “feel organised”
25mins

58. Task in groups
Make an “organiser” that enables your
partner to “feel organised”
25mins
1 interview

59. Task in groups
Make an “organiser” that enables your
partner to “feel organised”
25mins
1 interview 2 sketch

60. Task in groups
Make an “organiser” that enables your
partner to “feel organised”
25mins
1 interview 2 sketch 3 make

61. Task in groups
Make an “organiser” that enables your
partner to “feel organised”
25mins
1 interview 2 sketch 3 make 7 test

62. Task in groups
Make an “organiser” that enables your
partner to “feel organised”
25mins
1 interview 2 sketch 3 make 7 test
6 improve

63. Task in groups
Make an “organiser” that enables your
partner to “feel organised”
25mins
1 interview 2 sketch 3 make 7 test
6 improve 7 test again

66. Improving outcomes for
Children Starting school

67. 1 Payment to outcomes

68. 2 Human
Resourcing

69. 3 Where are
the people?

70. lawyers branding
communications
4 Meeting people
zone managers
meet people in homes

73. Brief 03
open now

74. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
20mins 20mins 15 mins

75. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
enjoyment
supportive
relationships
knowledge
sharing
1 outcomes
20mins 20mins 15 mins

76. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
enjoyment
supportive
relationships
knowledge
sharing
1 outcomes 2 behaviours
20mins 20mins 15 mins

77. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
enjoyment
supportive ! ! !
relationships
knowledge
sharing ! ! !
1 outcomes 2 behaviours 3 interactions
20mins 20mins 15 mins

78. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
enjoyment
supportive ! ! !
relationships
knowledge
sharing ! ! !
1 outcomes 2 behaviours 3 interactions 4 storyboarding
20mins 20mins 15 mins

79. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
enjoyment
supportive ! ! !
relationships
knowledge
sharing ! ! !
1 outcomes 2 behaviours 3 interactions 4 storyboarding
20mins 20mins 15 mins
5 test

80. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
enjoyment
supportive ! ! !
relationships
knowledge
sharing ! ! !
1 outcomes 2 behaviours 3 interactions 4 storyboarding
20mins 20mins 15 mins
5 test 6 behaviours

81. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
enjoyment
supportive ! ! !
relationships
knowledge
sharing ! ! !
1 outcomes 2 behaviours 3 interactions 4 storyboarding
20mins 20mins 15 mins
5 test 6 behaviours 6 improve

82. Task in groups
Create an experience to build connections
between people and enable outcomes
25mins
enjoyment
supportive ! ! !
relationships
knowledge
sharing ! ! !
1 outcomes 2 behaviours 3 interactions 4 storyboarding
20mins 20mins 15 mins
5 test 6 behaviours 6 improve 7 test again

83. Reflecting on
Co-designing
& prototyping
Dr Sarah Schulman & Chris Vanstone

84. what works?
for whom?
when?

86. how did it feel?

87. what’s the
concept?
1min

96. what changed?

97. what will you
take away

98. More tacsi.org.au/design
inwithfor.org
Papers tacsi.org.au/designpapers
Video tacsi.org.au/designvideos
Tweets @ozinnovation
familybyfamily.org.au
THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION
BOLD IDEAS. BETTER LIVES.