GIA Singapore - What is social innovation (Sarah & Chris)

501 views

Published on

Published in: Education, Business
  • Be the first to comment

  • Be the first to like this

GIA Singapore - What is social innovation (Sarah & Chris)

  1. 1. Breakingdown socialsolutionsDr Sarah Schulman & Chris Vanstone
  2. 2. usableuseful delightful
  3. 3. RED
  4. 4. Working backwards New solutions ethnography 7business case New model New team 2 co-design 1 6 Problem New outcomes prototyping metrics prototyping practice New systems 3 New scenarios 5 New interactions 4
  5. 5. Improving outcomes forFamilies
  6. 6. Improving outcomes forCaring & cared forolder people
  7. 7. Improving outcomes forChildren Starting school
  8. 8. Learning objectivesUnderstand what makes up a social innovation Understand what can be designed
  9. 9. Social innovation=Solutions thatspread & improveoutcomes with &for people
  10. 10. Outcomes =Observablepositive changesin what people do,say, think, feel
  11. 11. What outcomes?Who sets them?
  12. 12. Dave & Pat, 2011
  13. 13. Tina, 2010
  14. 14. Less bad stuff =more good stuff
  15. 15. Building relationships Pursuing Using aspirations capabilities Feeling Achieving good thingsThriving =more good stuff
  16. 16. New solution?user organisation ecosystem
  17. 17. Problem FramingReduce families contact with state crisis services
  18. 18. Problem FramingReduce families contact with state crisis servicesOutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviour
  19. 19. Problem FramingReduce families contact with state crisis servicesOutcomesAchieving self set goalsIncreasing connectednessIncreasing aspirationsChanging behaviourSpread20 family to family link-ups in prototypeSpreading to two locations100 family to family link-ups over next 12 months
  20. 20. Families FILM film:see http://vimeo.com/23613925
  21. 21. Social innovation=Solutions thatspread & improveoutcomes with &for people
  22. 22. userinteractions ecosystem interactions organisational interactions solution other organisations
  23. 23. organisationalinteractions
  24. 24. userinteractions ecosystem interactions organisational interactions solution other organisations
  25. 25. sfor service friend lies ecosystem interactions
  26. 26. userinteractions ecosystem interactions organisational interactions solution other organisations
  27. 27. KhooTeckPuat Hospital user interactions ecosystem interactions organisational interactions solution other organisations
  28. 28. KhooTeckPuat Hospital user interactions ecosystem interactions organisational interactions solution other organisations
  29. 29. KhooTeckPuat Hospital user interactions ecosystem interactions organisational interactions solution other organisations
  30. 30. KhooTeckPuat Hospital user interactions ecosystem interactions organisational interactions solution other organisations
  31. 31. happy birthday! 1912- 2012
  32. 32. Problem FramingGirls isolated at home without community connections
  33. 33. Problem FramingGirls isolated at home without community connectionsOutcomesIncreased leadership skillsIncreased sense of control and empowermentStrong relationships with peers and community
  34. 34. Problem FramingGirls isolated at home without community connectionsOutcomesIncreased leadership skillsIncreased sense of control and empowermentStrong relationships with peers and communitySpread2.3million girl scouts880,000 adult volunteers10million girls & adults in 145 countries50million us women since 1912
  35. 35. userinteractions ecosystem interactions organisational interactions solution other organisations
  36. 36. userinteractions
  37. 37. userinteractions ecosystem interactions organisational interactions solution other organisations
  38. 38. organisationalinteractions
  39. 39. organisationalinteractions
  40. 40. organisationalinteractions
  41. 41. organisationalinteractions
  42. 42. organisationalinteractions
  43. 43. userinteractions ecosystem interactions organisational interactions solution other organisations
  44. 44. ecosysteminteractions
  45. 45. userinteractions ecosystem interactions organisational interactions solution other organisations
  46. 46. Whatcan bedesigned?
  47. 47. Brief Interlude....Romeo and Juliet
  48. 48. Prop [mask] Prop [sword] Prop [poison]SCENE 1 [party] SCENE 2 [duel] SCENE 3 [crypt] User Actor User Actor User Actor [Romeo] [Juliet] [Cousin] [Juliet]
  49. 49. Prop [sign] Actor [barrista]SCENE 1 [find] SCENE 2 [order] SCENE 3 [enjoy] User User Prop [counter] User Prop [cup]
  50. 50. ACTORS ACTORS ACTORSScene 1 Scene 2 Scene 3 PROP PROP PROP
  51. 51. Scene 1: Scene 2: Scene 3: Scene 4: Sit Order Eat Pay
  52. 52. Scene 2: Scene 4: Scene 3: Scene 1: Order Pay Eat Sit
  53. 53. 3 solutions That have spread & change outcomesGreen House Girl Scouts Pratham 1&3 2 3&5
  54. 54. Brief 01open now
  55. 55. Tomorrow: HowPrototyping &work behaviours
  56. 56. More tacsi.org.au/design inwithfor.orgPapers tacsi.org.au/designpapersVideo tacsi.org.au/designvideosTweets @ozinnovation familybyfamily.org.auTHE AUSTRALIAN CENTRE FOR SOCIAL INNOVATIONBOLD IDEAS. BETTER LIVES.

×