Culture Mastery -- an online course that helps you become more effective when working with and/or living in another culture. Additional information at http://globalcoachcenter.com/cross-cultural-expat-online-training/185-culture-mastery-intelligence-course

1. CULTURE MASTERY An online course for leaders across cultures

2. CULTURE MASTERY4 C’S™ process Global Coach Center (c) 2011 All Rights Reserved

3. CULTURE MASTERYFirst C -- CALCULATE A self-assessment questionnaire that takes you through 11 cultural variables For each of the 11 cultural variables you determine your preference on the cultural continuum You compare your preference with that of your colleagues (they can also take this assessment) and/or with the prevalent preference of the country You calculate the gaps between your preferences and theirs (see example in the next slide) Global Coach Center (c) 2011 All Rights Reserved

4. CULTURE MASTERYFirst C -- CALCULATE Global Coach Center (c) 2011 All Rights Reserved

5. CULTURE MASTERYSecond C -- CHOOSE You select the cultural preferences within which you have a large gap with your colleagues You determine the foundation of those cultural preferences based on exercises that determine your values and based on the pyramid of influences You choose between the non-negotiable preferences (values-driven preferences) and negotiable preferences (habit-driven preferences) Global Coach Center (c) 2011 All Rights Reserved

6. CULTURE MASTERYThird C -- CHANGE You work with your negotiable (habit-based) preferences through the 5-step process of adjusting your cultural habits -- changing your behavior and emotional response Global Coach Center (c) 2011 All Rights Reserved

7. CULTURE MASTERYFourth C -- CREATE You work with your non-negotiable (values-based) preferences by creating alliances and agreements with your colleagues/clients/partners/staff around these preferences in a manner that will create a win-win for all. The course provides instructions for facilitating exercises that will lead to creating of such alliances and agreements Global Coach Center (c) 2011 All Rights Reserved

8. CULTURE MASTERYTestimonials "This course is the greatest value to me and the team with whom I work. Some things are simply negotiable and just need to be identified on one side or another -- and I think this tool provides an excellent diagnostic starting point for dialogue to get everyone closer" (R.B., Mexico) "The survey helped me understand potential areas of misunderstanding and served as a useful guide to hone my own communication skills. Personally, I interact with people globally so this was very useful in stepping back and understanding if my message is being delivered as I hoped it would or if there was some filter unknown to me that would create some bias" (B.P., USA) Global Coach Center (c) 2011 All Rights Reserved

9. CULTURE MASTERYTestimonials "Assessing on culture preferences is a great way to understand culture challenges. And these challenges are the main reason why international assignments fail. Therefore it is really important to guarantee a successful assignment. This course is very good in focusing on main challenges of culture differences." (I.V., Portugal) "The ideas raised in this course helped me to understand my own ways of doing things better." (B.P., USA) Global Coach Center (c) 2011 All Rights Reserved

10. CULTURE MASTERYis designed for Expatriate managers who are working in a different culture/country Team leaders working with diverse teams across cultures and continents Home office personnel working with outsourcing contractors Joint venture and merger & acquisitions staff Anyone who wants to be more effective in a multi-cultural environment Global Coach Center (c) 2011 All Rights Reserved

11. CULTURE MASTERYSuggestions for use Culture Mastery course can be used for self-study and self-improvement Culture Mastery course can serve as guidelines for HR in facilitating a culture awareness training within teams (please contact us if you are thinking of using it in this manner) Culture Mastery can be used by cross-cultural trainers and coaches to present to their clients (please contact us for licensing information) Global Coach Center (c) 2011 All Rights Reserved

12. CULTURE MASTERYContact information For more information on the course please visit: http://globalcoachcenter.com/cross-cultural-expat-online-training/185-culture-mastery-intelligence-course Or visit our main site http://GlobalCoachCenter.com Global Coach Center (c) 2011 All Rights Reserved