2. Collaboration is a fundamental principal of
how we do business.
At Parris, Wolfe & Associates, we recognize
that our clients look for products and services
built around their unique needs, provided by
professionals.
Our Business Principals
3. • SPSS Data Processing
• Word / Excel Cross-tabulations
• Qualitative & Quantitative Analysis of Data
• Verbatim
– Cleaning
– Coding
– Analysis
• Client Ready Reports
– Formats:
• Word processing
• PowerPoint
• Excel
• PDF
Data Management Services
5. 5
From Field to Presentation
SPSS
Raw
Data
Our professionals take your raw data files…
Cross
Tabulation
and deliver a Client ready report / presentation
Text
Report
Power
Point
7. 7Power Point Presentation
17
Percentage
75
61
56
47
35
30
25
21
8
21
35
37
37
6
10
52
10
10
3
6
17
52
54
16
Data Management Services
Administrative Support
Services
Human Resource Recruitment
Risk Management
Team Building Workshops
Cost of Conflict Assessments
Organizational Cultural
Development
Employee Loyalty and
Satisfaction Audits
Outsource Third-Party Internally Developed Solution Do Not Use Solution
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
Q5. Indicate how your organization manages the following solutions;
Corporate Business Management – cont’d
Processing: Data Presentations
Final Cross-Tabulations Text Reports
8. 8
Verbatims
Verbatim
code
Data Management Services 1
A service to manage our data needs 1
Services that create code list for open end questions 1
A company that can make reports of our survey data 1
Administrative Support Services 2
A service that provides market research assistance 2
Temporary research assistant 2
Employee Loyalty and Satisfaction Audits 3
Surveys that find out how happy or unhappy staff are 3
Risk Management Service 4
A service that can identify weak business areas 4
Service that can figure out what is wrong with company 4
Q5. What various services do you use the most? Open ended;
Verbatim Cleaning & Coding
List Codes
Data Management Services 1
Administrative Support Services 2
Employee Loyalty and Satisfaction Audits 3
Risk Management 4
Coded verbatims have
enabled our clients to:
• Organize categorical data
• Track concepts and trends
• Quickly identify the most
mentioned ideas / insights
10. 10
Percentage
-5
-15
-28
-40
-35
-66
-70
-25
75
62
42
47
56
33
20
69
Data Management
Services
Administrative Support
Services
Human Resource
Recruitment
Risk Management
Team Building Workshops
Cost of Conflict
Assessments
Organizational Cultural
Development
Employee Loyalty and
Satisfaction Audits
Not Likely (0-2) Likely(8-10)
Ratings
Purchasing Third Party Services
Q1. Indicate which services your organization is likely to outsource to a third-party provider to help manage
products and/or services. Select all that apply…
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
11. 11
Increase Awareness: Financial Cost of Conflict
Q2. Would you support an effort by a provider to raise awareness, amongst your Executive Team and general
staff, of the financial cost of conflict on your organizations “Bottom Line”?
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
12. 12
Percentage
8
5
11
5
5
13
53
Less than $5,000
$5,000 - $10,000
$10,001 - $20,000
$20,001 - $30,000
$30,001 - $50,000
More than $50,000
No answer
Yearly Outsourcing Expense – Team Building Solutions
Q3. How much would you say your company spends on outsourcing for Team Building solutions in an average
year?
Average
$46,200
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
13. Cultural Development Solutions - Responsible Department
Q4. Which department is or would be responsible for the ongoing management of Corporate Cultural Development
Solutions?
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20
14. 14
Uses
Solution
Do Not Use
Solution
% %
Data Management Services 83 10
Administrative Support Services 82 10
Human Resource Recruitment 91 3
Risk Management 84 6
Team Building Workshops 72 17
Cost of Conflict Assessments 36 52
Organizational Cultural Development 35 54
Employee Loyalty and Satisfaction Audits 73 16
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20. Note: “Uses Solution” is a net of “Out-sources to Third-Party” “Internally Developed Solution”.
Circles indicate a significant difference within column comparisons.
Q5. Indicate how your organization manages the following solutions;
Corporate Business Management
15. 15
Corporate Business Management – cont’d
Q5. Indicate how your organization manages the following solutions;
21 52 16 8 4
25 10 54 8 3
30 6 52 8 4
35 37 17 8 3
47 37 6 5 4
56 35 3 4 3
61 21 10 6 3
75 8 10 4 3Data Management Services
Administrative Support
Services
Human Resource Recruitment
Risk Management
Team Building Workshops
Cost of Conflict Assessments
Organizational Cultural
Development
Employee Loyalty and
Satisfaction Audits
Percentage
Outsource Third-Party Internally Developed Solution Do Not Use Solution
Do Not Know No Answer
n = 123 ; M.O.E. = ± 5.6%, 18 times out of 20 Note: Circles indicate a significant difference within rating comparisons.
17. Processing: Insights into Presentation
17
“We are looking to
hire a professional
who can clean up
our survey
comments”
“A company
that can make
reports from
our survey
data”
“A temporary
research
assistant, who
can just walk
right in.”
“We often need
someone who can
step in and go,
with little help”
“A service that
can figure out the
problem areas in a
company”
“We would like to
really know what
our staff
are honestly
thinking”
“Surveys that find
out how happy or
unhappy our staff
really are”
we place those views,
clearly and professionally, into a
Presentation or Text Document
Upon gathering Respondents’ insights...
Example: Qualitative Reporting
On December 14, 2007; 3 Focus Groups where held with 4 Human
Resource Managers in each, for a total of 12 Respondents.
When asked “which of these services does your company
use the most, from a third party provider?”
7 of the 12 respondents stated;
they use the “Office Support” type of services the most.
20
Category of Service Mentions
Data Management Services 4
Administrative Support Services 3
Employee Loyalty and Satisfaction Audits 2
Risk Management Services 3
Category of Service Mentions
Data Management Services 4
Administrative Support Services 3
Employee Loyalty and Satisfaction Audits 2
Risk Management Services 3
18. Example: Qualitative Reporting
On December 14, 2007; 3 Focus Groups where held with 4 Human
Resource Managers in each, for a total of 12 Respondents.
When asked “which of these services does your company
use the most, from a third party provider?”
7 of the 12 respondents stated;
they use the “Office Support” type of services the most.
18
Category of Service Mentions
Data Management Services 4
Administrative Support Services 3
Employee Loyalty and Satisfaction Audits 2
Risk Management Services 3
19. Individal Comment Code
We are looking to hire a professional who can clean up our
survey comments
1
A company that has a service to manage our data needs 1
Services that create code list for open end questions 1
A company that can make reports from our survey data 1
We often need someone who can step in and go, with little help 2
A service that provides market research assistance, who
knows what to do!
2
A temporary research assistant, who can just walk right in. 2
We would like to really know what our staff are honestly thinking 3
Surveys that find out how happy or unhappy staff really are 3
We need a prossional who can figure out where things are
disapearing to
4
A service that can identify the weak areas of a business 4
Service that can figure out the problem areas in a company 4
“Thinking of these services (name services), which services does your company use the most, from a third party provider?”
Cleaning & Coding: Keeping the Concepts and Ideas
19
Category of Service Code
Data Management Services 1
Administrative Support Services 2
Employee Loyalty and Satisfaction Audits 3
Risk Management Services 4
After our team cleans
and codes the
individual responses…
our clients can:
• Categorize concepts
• Track concepts and trends
• Quickly identify the most mentioned
ideas / insights
20. Lead, Follow or Go Your Own Way…
with Parris, Wolfe & Associates.
We utilize our team’s diverse backgrounds
to collaborate with our clients
in achieving their business objectives.
21. Business Consulting Services
• Business Development
– Global, National, Local
• Human Resource Services
– Administrative Support & H.R. Recruitment
• Risk Management
– Assessments & Corrective Measures
– Employee Loyalty and Satisfaction Audits
• Workshops
– Team Building
– Cost of Conflict Assessments
– Organizational Cultural Development
22. Drawing on decades of experience, we work
with clients in a consultative manner to
develop solutions that meet their business
objectives.
We look forward to meeting with you.
23. Thank You
PARRIS, WOLFE & ASSOCIATES INC.
Please call 416-548-4237 for more information or visit http://www.businessaccountability.com
