1. Job Search
Communication

2. Why Are Communication Skills
Important in a Job Search?

3. Types of Professional Communication
 Interpersonal
 Interview
 Meeting
 Networking
 Verbal
 Phone
 Written
 Email
 Letters
 Proposals
 Social Networking
 Presentations

4. Mixing and Managing Generations of
Employees
 4 generations currently in the workplace
 Veterans (1922-1945)
 Baby Boomers (1946-1964)
 Generation X (1965-1980)
 Generation Y (1981-2000)
 Each has distinct attitudes, behaviors,
expectations, habits and motivations

6. Interpersonal Communication
 1st
Impressions
 Handshake
 Eye Contact
 Dress & Grooming
 Elevator Pitch
 Body Language

7. Phone Communication Don’ts
 Answering your phone during a meeting
 Turn Ringer OFF! (including vibrate mode)
 Announce Emergencies
 Leaving poor voicemail messages
 talking too fast
 Forgetting to leave name/number/reason for call
 Text messages

8. Written Communication
 Cover Letters
 Thank You Notes
 Acceptance Letters/Letters of Declination
 Email

9. E-mail History
 When was e-mail first used?
 Network-wide email began in 1966
 Over 40 billion person-to-person e-mails
sent daily
 More than 30% of the average person’s day
involves email related work

10. E-Mail Etiquette
 Address Abuse
 Reply To All, CC, and
BCC
 Length of Message
 One-Liners
 Response Time
 Abbreviations/Emoticons
 Grammar, Punctuation,
and Spelling
 Attachments
 Signatures
 Conflict Issues
 Privacy
 Non-Business Related
Messages
 Deleting Messages

11. Formal Presentations
 Be Polished and Confident
 Know your material (practice)
 Appearance
 Filler Words
 Silence/Pauses
 PowerPoint Format
 6 bullets per slide/8 words per bullet
 Notes/Flashcards
 Closing
 “Tell them what you’re gonna tell them, tell them, tell them
what you told them”

12. Social Networking
 Facebook/MySpace
 Linked-In