SlideShare a Scribd company logo
1 of 40
© Copyright 2012, praxisnow.ie - ‹#›
COMPETITIVE STRATEGIES IN

INTERNATIONAL
SEARCH MARKETING
                                                JOHN COBURN
                                                Tel.: 01-2360076
                                               Limerick 22nd March 2012


          Enterprise Ireland eMarketing Workshop, March 2012              www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
(Otherwise known as )
10 COMPETITIVE STRATEGIES IN
INTERNATIONAL
SEARCH        MARKETING

       Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
1 SEO STRATEGY
  If you are far from the enemy, make him
  believe you are near
  Sun Tzu




         Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
           SEO LONG-TAIL
WEBSITE TRAFFIC   1 : 40                 Non-Brand-related




                              UNIQUE KEY-PHRASES

                                                                                Source: Covario / NetConcepts

                           Enterprise Ireland eMarketing Workshop, March 2012                www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
(& therefore simultaneous!)
DISCRETE TARGETING
     METHODS




                                                            Source: Covario / NetConcepts
       Enterprise Ireland eMarketing Workshop, March 2012                                   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
2   GEO-TARGETED
    Link Topology

      Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
             LIKE THIS!
Neighbourhood                                                       .co.uk or generic:
Inbound Link Topology                                               registered and hosted
                                                                    in UK




                    Enterprise Ireland eMarketing Workshop, March 2012                www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
      . . . OR THIS!
                                                                 .co.uk or generic:
Neighbourhood                                                    registered Ireland and
Inbound Link Topology                                            geo-located to UK

                                                                         NOTE: Not workable
                                                                         with a .ie domain




                    Enterprise Ireland eMarketing Workshop, March 2012                        www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
            NOT THIS!
                (STILL AT HOME)
Neighbourhood                                                           With
Inbound Link Topology                                                   replication, carry-over
                                                                        of links is often
                                                                        overlooked



                        Enterprise Ireland eMarketing Workshop, March 2012                 www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
. . . AND DEFINATELY NOT THIS!
    Neighbourhood
                                                                   What many Irish
    Inbound Link Topology                                          Companies are
                                                                   doing:

                                                                            NOTE: Can still compete
                                                                            for unique brands, geo-
                                                                            locator based terms and
                                                                            unique search phrases

                       Enterprise Ireland eMarketing Workshop, March 2012                     www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
. . .AND LOGICALLY THEREFORE . . .



  3       SEPARATE WEBSITE PER
          TARGET GOEGRAPHY
          (or geo-located sub-domain)


                 Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
4   ADWORDS “QUALITY SCORE”
    THE NEW PPC LONG-TAIL




          Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
THE “OLD” PPC LONGTAIL
        BEHIND THE TIMES?




      Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
“NEW” PPC LONGTAIL
 “RELEVANCE”: A MORE USEFUL MODEL

 €            Low Quality Score
              Poor Alignment / High Competition

                Medium Quality Score
                Low CTR / (often) Low Competition


                              High Quality Score
                              High CTR / Good Alignment




     LOW                       RELEVANCE                        HIGH




           Enterprise Ireland eMarketing Workshop, March 2012          www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
GOOGLE’S KEYWORD QUALITY SCORE
     DETERMINES HOW MUCH YOU PAY PER CLICK + WHERE YOU ARE RANKED




GOOGLE’S KEYWORD
   QUALITY SCORE                                                          CTR
        QUALITY SCORE SCALE


       1 - 10
                                                                                Source: Google


                     Enterprise Ireland eMarketing Workshop, March 2012                www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
5   HIGH VOLUME OF
    ORIGINAL CONTENT
    (written as you wish it to be
    read, then revisited for
    optimisation)

         Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
6 WITH COMPELLING
   CAPTURE SALES LEADS

   VALUE PROPOSITIONS
   (on every “CATEGORY” page of your website)



           Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
            MOST PREVALENT, BASIC
BINARY SALES PROPOSITION
       (One “all or nothing” value proposition)

                                                                   RELATIONSHIP
   HELLO             CONVERT                                         MANAGE


  VISITOR    INFORMATION-DRIVEN                                    NEWSLETTER
                / FACILITATION

  Typical “campaign level” conversion rate =
                                                                                  2%
                                                                                  ?
              Enterprise Ireland eMarketing Workshop, March 2012                   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
        SLIGHTLY MODIFIED (BUT STILL SIMPLE)
 NON-BINARY SALES PROCESS
               LEAD
HELLO                                               CONVERT               GROW
             CAPTURE


   Not “Subscribe” | “Add to Newsletter” | “Enquiry Form”
   (What to do with % of other 98%)



                     Enterprise Ireland eMarketing Workshop, March 2012      www.praxisnow.ie
© Copyright 2011, praxisnow.ie - 20
      CASE STUDY
                                                            GUIDE TO CUTTING
          Concept
           Original                    13 ways solid fuel
                                       heating can save
                                                            YOUR ENERGY BILLS
                                                            BY 25%
                                       money on your
                                       energy costs
          • READ ON SCAN
  • RELEVANT RIGHT NOW
       • EASY TO REQUEST
• INSTANT GRATIFICATION
            • TO THE POINT
          • HIGHLY VISIBLE
                      Scope for 20+
       different, compelling value
propositions on separate Landing
  Pages, targeting separate buyer
   priorities at different stages in
 the purchase process or by user
                               type
© Copyright 2012, praxisnow.ie - ‹#›
CASE STUDY                                                           SPECIAL AIRLINE INDUSTRY REPORT:
Position Above Fold                                                         Carbon Footprint
                                                                            Reduction Planning
                                                                            in the Airline
                                                                            Industry




                      Enterprise Ireland eMarketing Workshop, March 2012                                www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
CASE STUDY
Position Above Fold
           Alternate




                                                                            Special Report:

                                                                                 Carbon
                                                                                 Footprint
                                                                                 Reduction
                                                                                 Planning in the
                                                                                 Airline Industry




                       Enterprise Ireland eMarketing Workshop, March 2012                           www.praxisnow.ie
© Copyright 2011, praxisnow.ie - 23
CASE STUDY
     Original

    What’s the
 Capture Value
  Proposition?
© Copyright 2011, praxisnow.ie - 24
 CASE STUDY
    Concept 1

Keeping it Simple




                    Keep it simple – get more detailed
                    information later in the process
© Copyright 2011, praxisnow.ie - 25
                           Ireland’s leading supplier of easy to use bookkeeping

   CASE STUDY              software for small and medium businesses




      Concept 2                 21 things you need to know about
                                the new tax changes for 2012

   Keep Free Trial as is

                  Add a
compelling, campaign-
    support page-level
  value proposition for
  lead capture without
        need for a trial
 (prospect may not be
 ready or have time to
            trial – yet.
© Copyright 2012, praxisnow.ie - ‹#›
                                                     CASE STUDY
                                                     1. Engage
                                                     2. Capture




                        ?


Enterprise Ireland eMarketing Workshop, March 2012           www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
                                                                                              CASE STUDY
                                                                                              1. Engage
                                                                                              2. Capture




                                                                 PLAY
                                                                                             ENGAGE
AFFORDABLE ERP:
21 ways to reduce the cost of running
                                                          Video Demo
your enterprise using SaaS processes.
name:
email:
                           DOWNLOAD



                                                            CAPTURE WITHOUT COMMITTING TO TRIAL




                                        Enterprise Ireland eMarketing Workshop, March 2012            www.praxisnow.ie
© Copyright 2011, praxisnow.ie - 28
CASE STUDY
    Concept

   Online Shop

                 Get our exclusive free guide to leveraging the power of your brand
© Copyright 2012, praxisnow.ie - ‹#›
7   MAP YOUR ONLINE
    SALES PROCESS
    (point of 1st contact to point of
    conversion. Lifecycle management)



         Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
        MAPPING THE
ONLINE SALES PROCESS




     Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
8   FOCUS ON “CONVERSION”
    With Value Proposition Alignment




           Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
CONVERSION TIPPING POINT

                   98%                                                    2%

     NO SALE                                                                   SALE
                                    VISITOR QUALITY
POOR QUALITY                                                                   HIGH QUALITY
/ IRRELEVANT   NOT READY TO BUY YET                                            / DIRECTLY RELEVANT
                  (BUT WILL BUY IN TIME)



  A “Quality Visitor” is not just the person who is ready to buy now.


                     Enterprise Ireland eMarketing Workshop, March 2012                       www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
       OPENING THE DOOR
       Let’s say

     38%
     98%               2%
                       Determined by traffic quality
    LEAVE                                                                               CONVERT
                                                                                             30%
30%                                           60%
                                                                                           Convert over time

May never convert                                                                  On the basis of a
                         EXCHANGE
                    ANONYMOUS                      IDENTIFIED                      =x15
                                                                                   COMPELLING
                                                                                   Value Proposition
                                                                                      conversion improvement

                              Enterprise Ireland eMarketing Workshop, March 2012                               www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
         WHO ARE THEY? (I)
                            [                       ]                    B2C
                                                                               MOTHER
              B2B
                                                                               FATHER
   END USER                                                                    DAUGHTER
ENGINEERING                                                                    SISTER
                    ANY INFLUENCER TYPE
                                                                               SON
PRODUCTION          % SALES PROSPECTS IN RESEARCH                              HUSBAND
                    MODE (NOT YET READY / WILLING                              WIFE
         IT
                    / ABLE TO BUY)                                             BROTHER
    FINANCE                                                                    PLAYER
                    RELATED BUT DIFFERENT NEEDS
  EXECUTIVE                                                                    SUPPORTER
                                                                               etc...
                    Enterprise Ireland eMarketing Workshop, March 2012               www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
    WHO ARE THEY? (II)
              ANY INFLUENCER TYPE + ...

[      ]                                                        DECISION
                                                                BUSINESS CASE
         ANY STAGE IN                                           TCO
    PURCHASE PROCESS                                            ASSESSMENT
                                                                AWARENESS
                                                                DISCOVERY

           Enterprise Ireland eMarketing Workshop, March 2012                   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
HOW BIG IS THIS SEGMENT?
                    [                       ]

 A FUNCTION OF:
 HOW TRAFFIC WAS GENERATED:
  Targeted eMail V Bulk, untargeted
  Key-phrase targeted SEO V unqualified traffic
  Managed Social engagement V Viral ‘novelty’
  Targeted Advertising V General Advertising

            Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
9   LEVERAGE THE NEW
    GOOGLE ANALYTICS
    Event tracking




        Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
                                   ONLINE SALES PROCESS


                               ANALYTICS
  CAPTURE RATIO                     FRONT-END                                            BACK-END CONVERSION
EG. (VIEWS:REGISTRATIONS)        CONVERSION RATIO                                               RATIO
                                  CAPTURES:CONVERSIONS                                      FRONT-END:BACK-END




           VISITOR TRAFFIC     LANDING PAGE VIEWS                   ACCESS TO LEVEL 2            LINKING BACK-END
          (Quality & Source)                                     (development) CONTENT             TO FRONT-END
                                  DOWNLOADS                          (email-triggered)
       SPLIT TESTING METRICS                                                                       SALES FUNNEL
                                    “EVENTS”                           ENGAGEMENT
        ACCESS TO CONTENT



                                    Enterprise Ireland eMarketing Workshop, March 2012                              www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
10
IS WEBSITE PURPOSE IS
CLEARLY DEFINED?
MEASURE PURPOSE ACCOMPLISHMENT


       Enterprise Ireland eMarketing Workshop, March 2012   www.praxisnow.ie
© Copyright 2012, praxisnow.ie - ‹#›
COMPETITIVE STRATEGIES IN

INTERNATIONAL
SEARCH MARKETING
                                JOHN COBURN
                                Tel.: 01-2360076
                                           Email:
                          jcoburn@praxisnow.ie
                                       Limerick 22nd March 2012
          Enterprise Ireland eMarketing Workshop, March 2012      www.praxisnow.ie

More Related Content

Similar to Competitive Strategies in International Search Placement

PowerPoint Slides prepared by Andreea CHIRITESCUEastern.docx
PowerPoint Slides prepared by Andreea CHIRITESCUEastern.docxPowerPoint Slides prepared by Andreea CHIRITESCUEastern.docx
PowerPoint Slides prepared by Andreea CHIRITESCUEastern.docx
ChantellPantoja184
 
Company Profile / Presentation
Company Profile / PresentationCompany Profile / Presentation
Company Profile / Presentation
MatthieuLeSayec
 
Brand Development Presentation
Brand Development PresentationBrand Development Presentation
Brand Development Presentation
Johnseroka
 
Niall murphy - Business Value of Product Management
Niall murphy - Business Value of Product ManagementNiall murphy - Business Value of Product Management
Niall murphy - Business Value of Product Management
Mind the Product
 

Similar to Competitive Strategies in International Search Placement (20)

TERMINALFOUR t44u 2012 - Polyspot Search
TERMINALFOUR t44u 2012 - Polyspot SearchTERMINALFOUR t44u 2012 - Polyspot Search
TERMINALFOUR t44u 2012 - Polyspot Search
 
Is Hosting Right for You?
Is Hosting Right for You?Is Hosting Right for You?
Is Hosting Right for You?
 
D2o Company Overview
D2o Company OverviewD2o Company Overview
D2o Company Overview
 
d2o Company Overview
d2o Company Overviewd2o Company Overview
d2o Company Overview
 
Avoid code duplication! Principles & Patterns
Avoid code duplication! Principles & PatternsAvoid code duplication! Principles & Patterns
Avoid code duplication! Principles & Patterns
 
Integrated Marketing - How SEO's can own more of the Funnel
Integrated Marketing - How SEO's can own more of the FunnelIntegrated Marketing - How SEO's can own more of the Funnel
Integrated Marketing - How SEO's can own more of the Funnel
 
PowerPoint Slides prepared by Andreea CHIRITESCUEastern.docx
PowerPoint Slides prepared by Andreea CHIRITESCUEastern.docxPowerPoint Slides prepared by Andreea CHIRITESCUEastern.docx
PowerPoint Slides prepared by Andreea CHIRITESCUEastern.docx
 
SMX Splunk Single Customer View
SMX Splunk Single Customer ViewSMX Splunk Single Customer View
SMX Splunk Single Customer View
 
Company Profile / Presentation
Company Profile / PresentationCompany Profile / Presentation
Company Profile / Presentation
 
Differentiate or Die, Secrets of Silicon Valley - Presentation by Bob Wright
Differentiate or Die, Secrets of Silicon Valley - Presentation by Bob WrightDifferentiate or Die, Secrets of Silicon Valley - Presentation by Bob Wright
Differentiate or Die, Secrets of Silicon Valley - Presentation by Bob Wright
 
Ashnik corporate presentation Dec 2012
Ashnik corporate presentation Dec 2012Ashnik corporate presentation Dec 2012
Ashnik corporate presentation Dec 2012
 
Vww 0309 Rt
Vww 0309 RtVww 0309 Rt
Vww 0309 Rt
 
Content Measurement: Quantifying Content Contribution - Content2Conversion Co...
Content Measurement: Quantifying Content Contribution - Content2Conversion Co...Content Measurement: Quantifying Content Contribution - Content2Conversion Co...
Content Measurement: Quantifying Content Contribution - Content2Conversion Co...
 
Brand Development Presentation
Brand Development PresentationBrand Development Presentation
Brand Development Presentation
 
SMX Landing Page Optimization
SMX Landing Page OptimizationSMX Landing Page Optimization
SMX Landing Page Optimization
 
Webinar: Social Business and Financial Services, with @DachisGroup @Socialware
Webinar: Social Business and Financial Services, with @DachisGroup @SocialwareWebinar: Social Business and Financial Services, with @DachisGroup @Socialware
Webinar: Social Business and Financial Services, with @DachisGroup @Socialware
 
Niall murphy - Business Value of Product Management
Niall murphy - Business Value of Product ManagementNiall murphy - Business Value of Product Management
Niall murphy - Business Value of Product Management
 
Arvind Brands and Retail- August 2012
Arvind Brands and Retail- August 2012Arvind Brands and Retail- August 2012
Arvind Brands and Retail- August 2012
 
Practice Paradox | Going for Growth - Marketing Strategies | Communicat Caree...
Practice Paradox | Going for Growth - Marketing Strategies | Communicat Caree...Practice Paradox | Going for Growth - Marketing Strategies | Communicat Caree...
Practice Paradox | Going for Growth - Marketing Strategies | Communicat Caree...
 
True Drivers of MDM webinar
True Drivers of MDM webinarTrue Drivers of MDM webinar
True Drivers of MDM webinar
 

More from Enterprise Ireland

More from Enterprise Ireland (20)

Putting Digital Marketing at the Centre of your International Business Strat...
Putting Digital Marketing at the Centre of your International  Business Strat...Putting Digital Marketing at the Centre of your International  Business Strat...
Putting Digital Marketing at the Centre of your International Business Strat...
 
John caldwell ei presentation_ october 2019
John caldwell ei  presentation_ october 2019John caldwell ei  presentation_ october 2019
John caldwell ei presentation_ october 2019
 
Digital localisation for global reach | Susanne Dirks - eVorsprung Consulting
Digital localisation for global reach | Susanne Dirks - eVorsprung ConsultingDigital localisation for global reach | Susanne Dirks - eVorsprung Consulting
Digital localisation for global reach | Susanne Dirks - eVorsprung Consulting
 
Accelerating international growth with perfectly tuned communications| Ed Fie...
Accelerating international growth with perfectly tuned communications| Ed Fie...Accelerating international growth with perfectly tuned communications| Ed Fie...
Accelerating international growth with perfectly tuned communications| Ed Fie...
 
Putting Digital Marketing at the Centre of your International Business Strat...
Putting Digital Marketing at the Centre of your International  Business Strat...Putting Digital Marketing at the Centre of your International  Business Strat...
Putting Digital Marketing at the Centre of your International Business Strat...
 
Digital localisation for global reach | Susanne Dirks - eVorsprung Consulting
Digital localisation for global reach | Susanne Dirks - eVorsprung ConsultingDigital localisation for global reach | Susanne Dirks - eVorsprung Consulting
Digital localisation for global reach | Susanne Dirks - eVorsprung Consulting
 
Accelerating international growth with perfectly tuned communications| Ed Fie...
Accelerating international growth with perfectly tuned communications| Ed Fie...Accelerating international growth with perfectly tuned communications| Ed Fie...
Accelerating international growth with perfectly tuned communications| Ed Fie...
 
International SEO | John Caldwell | ABC Digital
International SEO | John Caldwell | ABC DigitalInternational SEO | John Caldwell | ABC Digital
International SEO | John Caldwell | ABC Digital
 
Accelerating international growth with perfectly tuned communications
Accelerating international growth with perfectly tuned communicationsAccelerating international growth with perfectly tuned communications
Accelerating international growth with perfectly tuned communications
 
Digital localisation for global reach
Digital localisation for global reachDigital localisation for global reach
Digital localisation for global reach
 
International Search Engine Optimisation - SEO
International Search Engine Optimisation - SEOInternational Search Engine Optimisation - SEO
International Search Engine Optimisation - SEO
 
Putting Digital Marketing at the Centre of your International Business Strat...
Putting Digital Marketing at the Centre of your International  Business Strat...Putting Digital Marketing at the Centre of your International  Business Strat...
Putting Digital Marketing at the Centre of your International Business Strat...
 
Putting Digital Marketing at the Centre of your International Business Strate...
Putting Digital Marketing at the Centre of your International Business Strate...Putting Digital Marketing at the Centre of your International Business Strate...
Putting Digital Marketing at the Centre of your International Business Strate...
 
nternational SEO and Content Clustering | John Caldwell | CreatorSEO / ABC Di...
nternational SEO and Content Clustering | John Caldwell | CreatorSEO / ABC Di...nternational SEO and Content Clustering | John Caldwell | CreatorSEO / ABC Di...
nternational SEO and Content Clustering | John Caldwell | CreatorSEO / ABC Di...
 
Going Global - Best Practices for Website Globalisation for SMEs | Susanne Di...
Going Global - Best Practices for Website Globalisation for SMEs | Susanne Di...Going Global - Best Practices for Website Globalisation for SMEs | Susanne Di...
Going Global - Best Practices for Website Globalisation for SMEs | Susanne Di...
 
Accelerating International Growth with Perectly Tuned Communications
Accelerating International Growth with Perectly Tuned CommunicationsAccelerating International Growth with Perectly Tuned Communications
Accelerating International Growth with Perectly Tuned Communications
 
International seo and content clustering | John Caldwell | CreatorSEO
International seo and content clustering | John Caldwell | CreatorSEOInternational seo and content clustering | John Caldwell | CreatorSEO
International seo and content clustering | John Caldwell | CreatorSEO
 
Best practice website globalisation for sme's | Susanne Dirks - eVorsprung Co...
Best practice website globalisation for sme's | Susanne Dirks - eVorsprung Co...Best practice website globalisation for sme's | Susanne Dirks - eVorsprung Co...
Best practice website globalisation for sme's | Susanne Dirks - eVorsprung Co...
 
How to use best practice b2b branding and communications | Ed Field | Maveric...
How to use best practice b2b branding and communications | Ed Field | Maveric...How to use best practice b2b branding and communications | Ed Field | Maveric...
How to use best practice b2b branding and communications | Ed Field | Maveric...
 
Putting digital marketing at the centre of your international business strate...
Putting digital marketing at the centre of your international business strate...Putting digital marketing at the centre of your international business strate...
Putting digital marketing at the centre of your international business strate...
 

Recently uploaded

Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
Nauman Safdar
 

Recently uploaded (20)

Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024Marel Q1 2024 Investor Presentation from May 8, 2024
Marel Q1 2024 Investor Presentation from May 8, 2024
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
Falcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investorsFalcon Invoice Discounting: The best investment platform in india for investors
Falcon Invoice Discounting: The best investment platform in india for investors
 
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur DubaiUAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
UAE Bur Dubai Call Girls ☏ 0564401582 Call Girl in Bur Dubai
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book nowPARK STREET 💋 Call Girl 9827461493 Call Girls in  Escort service book now
PARK STREET 💋 Call Girl 9827461493 Call Girls in Escort service book now
 
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
Horngren’s Cost Accounting A Managerial Emphasis, Canadian 9th edition soluti...
 
Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Mckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for ViewingMckinsey foundation level Handbook for Viewing
Mckinsey foundation level Handbook for Viewing
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 MonthsSEO Case Study: How I Increased SEO Traffic & Ranking by 50-60%  in 6 Months
SEO Case Study: How I Increased SEO Traffic & Ranking by 50-60% in 6 Months
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Pre Engineered Building Manufacturers Hyderabad.pptx
Pre Engineered  Building Manufacturers Hyderabad.pptxPre Engineered  Building Manufacturers Hyderabad.pptx
Pre Engineered Building Manufacturers Hyderabad.pptx
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 

Competitive Strategies in International Search Placement

  • 1. © Copyright 2012, praxisnow.ie - ‹#› COMPETITIVE STRATEGIES IN INTERNATIONAL SEARCH MARKETING JOHN COBURN Tel.: 01-2360076 Limerick 22nd March 2012 Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 2. © Copyright 2012, praxisnow.ie - ‹#› (Otherwise known as ) 10 COMPETITIVE STRATEGIES IN INTERNATIONAL SEARCH MARKETING Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 3. © Copyright 2012, praxisnow.ie - ‹#› 1 SEO STRATEGY If you are far from the enemy, make him believe you are near Sun Tzu Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 4. © Copyright 2012, praxisnow.ie - ‹#› SEO LONG-TAIL WEBSITE TRAFFIC 1 : 40 Non-Brand-related UNIQUE KEY-PHRASES Source: Covario / NetConcepts Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 5. © Copyright 2012, praxisnow.ie - ‹#› (& therefore simultaneous!) DISCRETE TARGETING METHODS Source: Covario / NetConcepts Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 6. © Copyright 2012, praxisnow.ie - ‹#› 2 GEO-TARGETED Link Topology Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 7. © Copyright 2012, praxisnow.ie - ‹#› LIKE THIS! Neighbourhood .co.uk or generic: Inbound Link Topology registered and hosted in UK Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 8. © Copyright 2012, praxisnow.ie - ‹#› . . . OR THIS! .co.uk or generic: Neighbourhood registered Ireland and Inbound Link Topology geo-located to UK NOTE: Not workable with a .ie domain Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 9. © Copyright 2012, praxisnow.ie - ‹#› NOT THIS! (STILL AT HOME) Neighbourhood With Inbound Link Topology replication, carry-over of links is often overlooked Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 10. © Copyright 2012, praxisnow.ie - ‹#› . . . AND DEFINATELY NOT THIS! Neighbourhood What many Irish Inbound Link Topology Companies are doing: NOTE: Can still compete for unique brands, geo- locator based terms and unique search phrases Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 11. © Copyright 2012, praxisnow.ie - ‹#› . . .AND LOGICALLY THEREFORE . . . 3 SEPARATE WEBSITE PER TARGET GOEGRAPHY (or geo-located sub-domain) Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 12. © Copyright 2012, praxisnow.ie - ‹#› 4 ADWORDS “QUALITY SCORE” THE NEW PPC LONG-TAIL Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 13. © Copyright 2012, praxisnow.ie - ‹#› THE “OLD” PPC LONGTAIL BEHIND THE TIMES? Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 14. © Copyright 2012, praxisnow.ie - ‹#› “NEW” PPC LONGTAIL “RELEVANCE”: A MORE USEFUL MODEL € Low Quality Score Poor Alignment / High Competition Medium Quality Score Low CTR / (often) Low Competition High Quality Score High CTR / Good Alignment LOW RELEVANCE HIGH Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 15. © Copyright 2012, praxisnow.ie - ‹#› GOOGLE’S KEYWORD QUALITY SCORE DETERMINES HOW MUCH YOU PAY PER CLICK + WHERE YOU ARE RANKED GOOGLE’S KEYWORD QUALITY SCORE CTR QUALITY SCORE SCALE 1 - 10 Source: Google Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 16. © Copyright 2012, praxisnow.ie - ‹#› 5 HIGH VOLUME OF ORIGINAL CONTENT (written as you wish it to be read, then revisited for optimisation) Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 17. © Copyright 2012, praxisnow.ie - ‹#› 6 WITH COMPELLING CAPTURE SALES LEADS VALUE PROPOSITIONS (on every “CATEGORY” page of your website) Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 18. © Copyright 2012, praxisnow.ie - ‹#› MOST PREVALENT, BASIC BINARY SALES PROPOSITION (One “all or nothing” value proposition) RELATIONSHIP HELLO CONVERT MANAGE VISITOR INFORMATION-DRIVEN NEWSLETTER / FACILITATION Typical “campaign level” conversion rate = 2% ? Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 19. © Copyright 2012, praxisnow.ie - ‹#› SLIGHTLY MODIFIED (BUT STILL SIMPLE) NON-BINARY SALES PROCESS LEAD HELLO CONVERT GROW CAPTURE Not “Subscribe” | “Add to Newsletter” | “Enquiry Form” (What to do with % of other 98%) Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 20. © Copyright 2011, praxisnow.ie - 20 CASE STUDY GUIDE TO CUTTING Concept Original 13 ways solid fuel heating can save YOUR ENERGY BILLS BY 25% money on your energy costs • READ ON SCAN • RELEVANT RIGHT NOW • EASY TO REQUEST • INSTANT GRATIFICATION • TO THE POINT • HIGHLY VISIBLE Scope for 20+ different, compelling value propositions on separate Landing Pages, targeting separate buyer priorities at different stages in the purchase process or by user type
  • 21. © Copyright 2012, praxisnow.ie - ‹#› CASE STUDY SPECIAL AIRLINE INDUSTRY REPORT: Position Above Fold Carbon Footprint Reduction Planning in the Airline Industry Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 22. © Copyright 2012, praxisnow.ie - ‹#› CASE STUDY Position Above Fold Alternate Special Report: Carbon Footprint Reduction Planning in the Airline Industry Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 23. © Copyright 2011, praxisnow.ie - 23 CASE STUDY Original What’s the Capture Value Proposition?
  • 24. © Copyright 2011, praxisnow.ie - 24 CASE STUDY Concept 1 Keeping it Simple Keep it simple – get more detailed information later in the process
  • 25. © Copyright 2011, praxisnow.ie - 25 Ireland’s leading supplier of easy to use bookkeeping CASE STUDY software for small and medium businesses Concept 2 21 things you need to know about the new tax changes for 2012 Keep Free Trial as is Add a compelling, campaign- support page-level value proposition for lead capture without need for a trial (prospect may not be ready or have time to trial – yet.
  • 26. © Copyright 2012, praxisnow.ie - ‹#› CASE STUDY 1. Engage 2. Capture ? Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 27. © Copyright 2012, praxisnow.ie - ‹#› CASE STUDY 1. Engage 2. Capture PLAY ENGAGE AFFORDABLE ERP: 21 ways to reduce the cost of running Video Demo your enterprise using SaaS processes. name: email: DOWNLOAD CAPTURE WITHOUT COMMITTING TO TRIAL Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 28. © Copyright 2011, praxisnow.ie - 28 CASE STUDY Concept Online Shop Get our exclusive free guide to leveraging the power of your brand
  • 29. © Copyright 2012, praxisnow.ie - ‹#› 7 MAP YOUR ONLINE SALES PROCESS (point of 1st contact to point of conversion. Lifecycle management) Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 30. © Copyright 2012, praxisnow.ie - ‹#› MAPPING THE ONLINE SALES PROCESS Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 31. © Copyright 2012, praxisnow.ie - ‹#› 8 FOCUS ON “CONVERSION” With Value Proposition Alignment Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 32. © Copyright 2012, praxisnow.ie - ‹#› CONVERSION TIPPING POINT 98% 2% NO SALE SALE VISITOR QUALITY POOR QUALITY HIGH QUALITY / IRRELEVANT NOT READY TO BUY YET / DIRECTLY RELEVANT (BUT WILL BUY IN TIME) A “Quality Visitor” is not just the person who is ready to buy now. Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 33. © Copyright 2012, praxisnow.ie - ‹#› OPENING THE DOOR Let’s say 38% 98% 2% Determined by traffic quality LEAVE CONVERT 30% 30% 60% Convert over time May never convert On the basis of a EXCHANGE ANONYMOUS IDENTIFIED =x15 COMPELLING Value Proposition conversion improvement Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 34. © Copyright 2012, praxisnow.ie - ‹#› WHO ARE THEY? (I) [ ] B2C MOTHER B2B FATHER END USER DAUGHTER ENGINEERING SISTER ANY INFLUENCER TYPE SON PRODUCTION % SALES PROSPECTS IN RESEARCH HUSBAND MODE (NOT YET READY / WILLING WIFE IT / ABLE TO BUY) BROTHER FINANCE PLAYER RELATED BUT DIFFERENT NEEDS EXECUTIVE SUPPORTER etc... Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 35. © Copyright 2012, praxisnow.ie - ‹#› WHO ARE THEY? (II) ANY INFLUENCER TYPE + ... [ ] DECISION BUSINESS CASE ANY STAGE IN TCO PURCHASE PROCESS ASSESSMENT AWARENESS DISCOVERY Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 36. © Copyright 2012, praxisnow.ie - ‹#› HOW BIG IS THIS SEGMENT? [ ] A FUNCTION OF: HOW TRAFFIC WAS GENERATED:  Targeted eMail V Bulk, untargeted  Key-phrase targeted SEO V unqualified traffic  Managed Social engagement V Viral ‘novelty’  Targeted Advertising V General Advertising Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 37. © Copyright 2012, praxisnow.ie - ‹#› 9 LEVERAGE THE NEW GOOGLE ANALYTICS Event tracking Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 38. © Copyright 2012, praxisnow.ie - ‹#› ONLINE SALES PROCESS ANALYTICS CAPTURE RATIO FRONT-END BACK-END CONVERSION EG. (VIEWS:REGISTRATIONS) CONVERSION RATIO RATIO CAPTURES:CONVERSIONS FRONT-END:BACK-END VISITOR TRAFFIC LANDING PAGE VIEWS ACCESS TO LEVEL 2 LINKING BACK-END (Quality & Source) (development) CONTENT TO FRONT-END DOWNLOADS (email-triggered) SPLIT TESTING METRICS SALES FUNNEL “EVENTS” ENGAGEMENT ACCESS TO CONTENT Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 39. © Copyright 2012, praxisnow.ie - ‹#› 10 IS WEBSITE PURPOSE IS CLEARLY DEFINED? MEASURE PURPOSE ACCOMPLISHMENT Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie
  • 40. © Copyright 2012, praxisnow.ie - ‹#› COMPETITIVE STRATEGIES IN INTERNATIONAL SEARCH MARKETING JOHN COBURN Tel.: 01-2360076 Email: jcoburn@praxisnow.ie Limerick 22nd March 2012 Enterprise Ireland eMarketing Workshop, March 2012 www.praxisnow.ie