1. NARAYANA DINESH
LUSAKA, ZAMBIA Mobile No :+260974572719
SOUTH AFRICA. E-Mail: volvodinesh@gmail.com
MY RESUME
Seek the Challenging Position of SERVICE ENGINEER
To be part of an organization where I can explore my skills and meeting expectations of
the customers by providing solutions that are cost-effective, quality assured and value
for money by continuously updating the skill and knowledge levels to the latest in
automotive technology.
To Excel in my veiling my potential to the fullest and to contribute significantly to the
success of Organization
To work as part of a world class organization, with an intention to meet demands of
customers, both external and internal, with solutions that are cost-effective, quality
assured and value for money.
WORK EXPERIENCE
 Fourteen years of experience in auto mobile after market service in
Construction Equipment & Automobile Industry (Engines, Heavy Earthmoving
Equipments, Trucks & Buses}
 Thorough knowledge of safety practices employed in an automotive repair
facility and in field service work.

2.  Excellent knowledge of Windows-based computer applications.
 Excellent ability to work effectively with others.
 Strong ability to maintain physical condition appropriate to the performance of
assigned duties and responsibilities that include standing for extended periods
of time and operating assigned equipment and vehicles.
 Immense ability to communicate with others, make sound decisions, and to
assimilate and understand information in a manner consistent with the
essential job functions.
EDUCATIONAL QUALIFICATIONS:
Qualification Name of the Institute Year of Study Percentage
Intermediate
(Mathematics)
Higher secondary School,
Manalikarai 1994 – 1996 70%
SSC
Higher Secondary School,
Manalikarai. 1994 83%
TECHNICAL QUALIFICATION:
Qualification Name of the Institute Year of Study Percentage
Diplomo In
Mechanical
Engineering
J.R.N Rajasthan Vidyapeeth
University.
2009 -2011 62.5 %
ITI Govt I.T.I, Konam,
Nagercoil
1998 81.72%
PRESENT JOB PROFILE:

3. Since MAY 2010 to till date with M/S Agrofuel Investments
company , South Africa.
Designation: Workshop Controller
Agro fuel business covers the supply of products & services to a diverse range of
industries and Commercial undertakings covering transportation, construction and
manufacture for Trailors.
Present job profile includes:
 Ensuring accomplished job by the technicians adhere to Volvo standards.
 Designating efficient technicians by delegating right man in their
competencies.
 Marketing service strategies to enhance workshop business.
 Implementing systems effectively for maximizing the time of the technicians.
 Processing workshop control
 Conducting service campaigns and field trials.
 Addressing customer complaints.
 Identifying requirements of mechanic training.
 Overseeing proper up keep of tools and timely calibration.
 Developing of workshop sublet jobs.
 Positive attitude and take initiatives
 Good communication skills
PREVIOUS WORK WXPEREINCE
Worked under M/S FAMCO {Alfuttaim Auto and Machinery Company} from
December 2007 to April 2010 (Middle East Volvo Dealer).
DESIGNATION: Senior technician cum supervisor
JOB RESPONSIBILITIES:
Got a Best Volvo Service Technician award 2008 from M/S FAMCO Ltd,
Dubai , UAE.

4. Repair and rectifying of all kind of electrical problems as well as programming of all
Electronic control unit such as EECU, VECU, GECU , LCM, Instrument Cluster etc.
In major overhauling of Volvo all Engines, Gearboxes, Differential and power train
etc.
Best trouble shooting and Failure problem analyzing of Volvo l trucks and Bus.
Inspect, maintain and repair diesel and alternatively fueled engines; diagnose
and repair electronic engine controls and emission control systems.
Explaining to all technicians about usage & importance of precision instrument like
micrometer & bore dial gauges, dial gauge etc. while overhauling the aggregates.
Preparing repair estimations by using IMPACT and LDS for Vehicle & Driveline
aggregates
Active roll on repairing warranty driveline aggregates & preparing failure analysis
reports & finding the solutions for preventing the further failures.
Active roll on communicating to all team members the goals and achievement on
regular basis.
TRAINING ATTENDED:
• Basic Vehicle Technology product knowledge of FM7, FM9 & FH12, Bus Mark-I,
Mark-II.
• Basic Electrical, Electronics & Electrical Systems.
• Gearbox, Rear Axle overhauling of R1400/R1700/VT2009B /VT2214B/ISHIFT
AT 2512B and Rear Axle RT3210 HV respectively.
• In Engine major overhauling in D9A, D7C ,D13A, D10B, D12C, D12D Engines
• Volvo - D13A Engine overhauling and diagnostics.
Previous- 02
Worked as a Technician with Volvo India P Ltd from June 2003 to June 20
Hands on worked on pre-delivery inspection, Commissioning, maintenance,
Trouble shooting & all overhauling jobs.
Handled the customer with AMC & CSA contracts & supporting the customer for
Maximum uptime of machines and Trucks.
Handled warranty claims & all type of warranty administrations & carrying out the
failure analysis.
Previous- 03
Worked with M/s. Beach Mineral Ltd as a Technician Period from June 2001 to May
2003 (JCB , Wheel Loader and Ashok Leyland Trucks and Buses} .
• Mainly involved on engine assembly section, Engine test cell, external fitments

5. • Handled heavy & delegated precision measuring instruments
• Repairs and Maintenance of Eicher Vehicles.
• Repairs and Maintenance of Tata & Ashok Leyland Commercial and
Passenger Vechicles.
• Trouble Shooting and Overhauling of Engine, Gearbox, Power train, Electrical
System etc….
• Attending Action Service of Breakdown Vehicles.
•
Previous-04
Worked with M/s. Ashok Leyland Ltd., (Part of Hinduja Group Apprenticeshipbasis
from May 1999to May2000. (Ashok Leyland trucks manufacturing facility)
Mainly involved on Vehicle assembly, Engine & Gearbox mounting area, external
fitments & all area’s Worked with off track Vehicle’s & testing Dept
PERSONAL PROFILE:
Name : NARAYANA DINESH
Father Name : C. Narayana pillai
Date of Birth : 12th
March, 1979
Nationality : Indian
Languages Known : English, Hindi, Tamil, Kannada,
Malayalam, Telugu, Urdu
Permanent Address : Narayana Sadanam
Chavedi Vilai, Kallankuzhi Post,
Kanyakumari Dist,
TamilNadu-629166
Marital Status : Single
Hobbies : Playing cricket.
Place: Abudhabi
(NARAYANA DINESH)

6. • Handled heavy & delegated precision measuring instruments
• Repairs and Maintenance of Eicher Vehicles.
• Repairs and Maintenance of Tata & Ashok Leyland Commercial and
Passenger Vechicles.
• Trouble Shooting and Overhauling of Engine, Gearbox, Power train, Electrical
System etc….
• Attending Action Service of Breakdown Vehicles.
•
Previous-04
Worked with M/s. Ashok Leyland Ltd., (Part of Hinduja Group Apprenticeshipbasis
from May 1999to May2000. (Ashok Leyland trucks manufacturing facility)
Mainly involved on Vehicle assembly, Engine & Gearbox mounting area, external
fitments & all area’s Worked with off track Vehicle’s & testing Dept
PERSONAL PROFILE:
Name : NARAYANA DINESH
Father Name : C. Narayana pillai
Date of Birth : 12th
March, 1979
Nationality : Indian
Languages Known : English, Hindi, Tamil, Kannada,
Malayalam, Telugu, Urdu
Permanent Address : Narayana Sadanam
Chavedi Vilai, Kallankuzhi Post,
Kanyakumari Dist,
TamilNadu-629166
Marital Status : Single
Hobbies : Playing cricket.
Place: Abudhabi
(NARAYANA DINESH)