This document discusses motivational theory and design strategies to motivate positive behavior change. It covers key theories around intrinsic and extrinsic motivation, and the psychological needs of autonomy, mastery, belonging and fun. Design strategies are proposed to harness inertia, enable personalization and goal-setting, cultivate reflection and belonging, facilitate competition and scaffold success. The document concludes with an interactive exercise where attendees develop research plans for clients seeking behavior change in their target audiences.
Make this interesting – maybe a quick hand sketch or mock up of a screen shot of a bank site – then show images of how it might look with this idea implemented
Cheema and Soman (2009) found that earmarking savings in
From nudge blog
Make this interesting – maybe a quick hand sketch or mock up of a screen shot of a bank site – then show images of how it might look with this idea implemented
Cheema and Soman (2009) found that earmarking savings in
From nudge blog
Design doesn’t have to be about a product, it can be a service, a package, a web site, or software or even an experience. The important thing is that the research informs whatever the “it” is – the following strategies can be put in place regardless of the size or shape of the deliverable.
Design doesn’t have to be about a product, it can be a service, a package, a web site, or software or even an experience. The important thing is that the research informs whatever the “it” is – the following strategies can be put in place regardless of the size or shape of the deliverable.
Especially important to dig into this. Not just about social networking and bulletin boards.
People are motivated by the positive feelings generated by groups: Baumeister and Leary 1995: In-group rewards are higher, even when groups are created via lottery. Negative experiences bring people together (electric shock = tighter group), and the fact that we bond with our rivals shows a deep need for this. Divorce isn’t an end to a relationship, it’s a change.
But also the need to have actions witnessed and validated by others: showing off and strengthening status in a group (The Alamo example from Leary Risking Life and Limb
Also relates to both Mastery and Autonomy: Kids who are encouraged to learn something to teach others do better; medical school see one, do one, teach one method; being autonomous is in direct relation to being part of a group
“Need to belong also can be understood on the basis of a fundamental interpersonal relations orientation, which suggests three basic needs underlie people's group-seeking behavior: inclusion, which pertains to the need to belong to or include others in a circle of acquaintances; affection, or the need to love or be loved by others; and control, which encompasses the need to exert power over others or give power over the self to others (Schutz 1966). Joining SNS can meet all three of these needs; specifically, people may join user-generated content sites such as Facebook to remain "in the loop" and maintain relationships with friends and others, irrespective of time and physical space.”
http://jiad.org/article100
The Alamo: http://persweb.wabash.edu/facstaff/hortonr/articles%20for%20class/Leary%20risking%20life%20and%20limb.pdf
Helps lessen intensity in adverse conditions, keeps people going long enough to get the positive feedback loop
Mihaly Chiksentmihaly and flow theory: got to get into a trance. You get there by not over thinking, often physical, but non-physical states (music) are often someone exploring for fun, sense of rhythm is important
Exploit the desire for Order (or flipped, people love puszzles):
http://architectures.danlockton.co.uk/2008/06/13/exploiting-desire-for-order/
The VW trash can/dancing keyboard thingy
http://architectures.danlockton.co.uk/2008/07/17/richard-thaler-at-rsa/
For enabling reflection:
http://www.danpink.com/archives/2010/04/stairway-to-motivational-heaven
Design doesn’t have to be about a product, it can be a service, a package, a web site, or software or even an experience. The important thing is that the research informs whatever the “it” is – the following strategies can be put in place regardless of the size or shape of the deliverable.
Design doesn’t have to be about a product, it can be a service, a package, a web site, or software or even an experience. The important thing is that the research informs whatever the “it” is – the following strategies can be put in place regardless of the size or shape of the deliverable.
if your personal health care has an effect on someone else's health, are you more likely to take care of yourself? if every time you work out, a starving child in a third world country gets food, will you work out more?
for the motive to realize one's full potential. In his view, it is the master motive—indeed, the only real motive a person has, all others being merely manifestations of it. However, the concept was brought to prominence in Abraham Maslow's hierarchy of needs theory as the final level of psychological development that can be achieved when all basic and mental needs are fulfilled and the "actualisation" of the full personal potential takes place.
Pink has a good example of this too --
I always think of these Nike shoes you can customize online – pulled a screen shot of wii fit yoga where it looks like you can customize which positions you do and in what order. Personalization can be simple or complex – but if I set up my yoga routine the way I like it, I’m more likely to actually do it. I decide the length of time, the difficulty etc. Of course, missing here is the belonging. Just because I set it up, doesn’t mean I’ll do it – I don’t have a class to attend – maybe invite a friend over to encourage discipline.
I always think of these Nike shoes you can customize online – pulled a screen shot of wii fit yoga where it looks like you can customize which positions you do and in what order. Personalization can be simple or complex – but if I set up my yoga routine the way I like it, I’m more likely to actually do it. I decide the length of time, the difficulty etc. Of course, missing here is the belonging. Just because I set it up, doesn’t mean I’ll do it – I don’t have a class to attend – maybe invite a friend over to encourage discipline.
Autonomy and goal setting – I set my own goals so I should be able to achieve them
Autonomy and goal setting – I set my own goals so I should be able to achieve them
This relates to a sense of mastery and improvement.
This relates to a sense of mastery and improvement.
Asymmetrical relationships
Earned status
Yelp
Amazon
Offer virtual support
Babycenter.com
Blog about a couple reducing their debt http://www.moneyrelationship.com/
Facebook training apps
We set up a study to catch people when they were not in bed, on the phone, in the bathroom or with visitors. Reminder would go off based on series of rules – if not “busy”, unless it is close to the end of the effective window for taking pills.
We set up a study to catch people when they were not in bed, on the phone, in the bathroom or with visitors. Reminder would go off based on series of rules – if not “busy”, unless it is close to the end of the effective window for taking pills.
Get example from Nudge book http://peer.tamu.edu/curriculum_modules/properties/module_5/emphysema.htm
Spoke with doctors in the UK about patient compliance. They said they have little/no luck regarding quitting smoking – patients don’t care about 40 years down the road, they care about the nicotine craving right now, show immediate negative effects i.e., loss of lung capacity, can’t play soccer with kids,etc.
Get example from Nudge book http://peer.tamu.edu/curriculum_modules/properties/module_5/emphysema.htm
Spoke with doctors in the UK about patient compliance. They said they have little/no luck regarding quitting smoking – patients don’t care about 40 years down the road, they care about the nicotine craving right now, show immediate negative effects i.e., loss of lung capacity, can’t play soccer with kids,etc.
Design doesn’t have to be about a product, it can be a service, a package, a web site, or software or even an experience. The important thing is that the research informs whatever the “it” is – the following strategies can be put in place regardless of the size or shape of the deliverable.
Design doesn’t have to be about a product, it can be a service, a package, a web site, or software or even an experience. The important thing is that the research informs whatever the “it” is – the following strategies can be put in place regardless of the size or shape of the deliverable.