Successfully reported this slideshow.
We use your LinkedIn profile and activity data to personalize ads and to show you more relevant ads. You can change your ad preferences anytime.
Error Messages
Dont Accuse the User
If its anyones fault, its yours
Speak the users language
Speak the users language
Identify the specific problem
If possible, fix the problem
If possible, fix the problem
Dont just turn text red
Give clear instructions
Let them know you take it seriously
Further Reading“10 Tips on Writing Hero-worthy Error Messages” Treehousehttp://blog.teamtreehouse.com/10-tips-on-writing-h...
Upcoming SlideShare
Loading in …5
×

Error messages

5,759 views

Published on

  • Be the first to comment

  • Be the first to like this

Error messages

  1. 1. Error Messages
  2. 2. Dont Accuse the User
  3. 3. If its anyones fault, its yours
  4. 4. Speak the users language
  5. 5. Speak the users language
  6. 6. Identify the specific problem
  7. 7. If possible, fix the problem
  8. 8. If possible, fix the problem
  9. 9. Dont just turn text red
  10. 10. Give clear instructions
  11. 11. Let them know you take it seriously
  12. 12. Further Reading“10 Tips on Writing Hero-worthy Error Messages” Treehousehttp://blog.teamtreehouse.com/10-tips-on-writing-hero-worthy-error-messages“Avoid Being Embarrassed by Your Error Messages,” UXMattershttp://www.uxmatters.com/mt/archives/2010/08/avoid-being-embarrassed-by-your-error-messages.php“A More Useful 404,” A List Aparthttp://alistapart.com/article/amoreuseful404“Non-Fatal Errors: Creating Usable, Effective Error Messages,” Writers UAhttp://www.writersua.com/articles/message/index.html

×