MasterClass - How to Properly Qualify & Utilize a Needs Assessment Worksheet
Sean V Bradley "Sean Bradley's 4Ps"
1. Pg. 24 & 25
Sean Bradley’s 4Ps
Sean V. Bradley
Founder & CEO
Dealer Synergy
2.
3. Products (Resources)
• CRM/ILM
• Website
• Call Monitoring Tool
• Inventory Pricing Tool
• Telephones, Cell Phones, Head Sets
• Templates, Scripts, Word Tracks, Objections/Rebuttals
• Hardware
– Computes, iPads, Laptops, etc.
– Video Production Equipment
– Video/Digital Cameras
4. People
• Assessments of current staff
• Profiling, Recruiting, Screening, Interviewing, Hiring
• Job Descriptions
• Pay Plans: Salary, Commissions, Bonuses, Incentives, etc.
• Schedules
• Goal Planning, Projecting, Forecasting
• Training, Training, Training
• Personal Development
• Motivation, Inspiration, Leadership
• Tracking/Accountability
• Coaching, Mentoring
• Support
5. Process
• Outbound/Inbound Phone Call Process
• Outbound/Inbound Email Process
• Follow Up Process
• Engagement Process
• How To PROPERLY Qualify a Prospect & Identify
Wants, Wishes, Expectations
• How To EXCEED Expectations With a Value Package Proposition
***(Why Buy From Us)***
• Objections/Rebuttals
• How To Handle PRICE, Availability, Credit, No Phone #, “Email
ONLY”, Difficult People, etc… How To Handle ALL “What Ifs”
• Reviews/Testimonials
• Tracking, Reporting
• Management Is a Whole Other Power Point
6. Promotions
• How To DOMINATE “Googleopoly”
• Onsite/Offsite SEO
• Video Search Engine Optimization
• Video Pre-Roll
• Social Media & Social Search Engine Optimization
• Reputation Management & Reputation Optimization
• Focus Sites/Micro Sites
• Pay Per Click (SEM)
• Retargeting
• Cross Promotional Marketing
• OEM Leads
• 3rd Party Leads
• Online Classifieds
• EZ Referrals
12. Thank You
Sean V. Bradley
Follow me on Twitter and Facebook
Facebook: http://facebook.com/seanvbradley
Twitter: http://www.twitter.com/seanvbradley