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Highlights of my time as Director of Auxiliary Services at American University

Highlights of my time as Director of Auxiliary Services at American University

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  • 1. DAVID P. WARTEL Director, Auxiliary Services American University Washington, DC 1995-2000
  • 2. Organizational Overview • American University is a leader in global education, enrolling a diverse student body from throughout the U.S. and more than 150 countries and providing opportunities for academic excellence, public service, and internships in the nation's capital. • http://www.american.edu
  • 3. Responsibilities Summary • Performed recruitment, contracting, and management of vendors providing services to over 10,000 university community members, and generating revenue for the university • vending agreements • dining services • student debit card program • retail shops • broadcast tower and rooftop rental • commercial real estate • residential properties
  • 4. Selected Accomplishments • MANAGED VENDING AND RETAIL AGREEMENTS SERVING OVER 10,000 STUDENTS • enhanced service offerings to include national vendors • Coca-Cola • McDonald’s • ARAMARK • Sodexho-Marriott • Follett Bookstores • DEVELOPED REQUESTS FOR PROPOSALS FOR UNIVERSITY SERVICES • awarded projects valued up to $10M annually
  • 5. Selected Accomplishments (continued) • ESTABLISHED PROPERTY MANAGEMENT PORTFOLIO • negotiated office, retail, residential, rooftop, and broadcast tower leases • engaged leasing agents and property management firms • auxiliary line of business generated over $3M annually • RE-CONFIGURED UNIVERSITY’S RETAIL SHOP ALIGNMENT • expanded profitable businesses • executed a 10-year lease with McDonalds • yielded increased income to the university • ENHANCED REVENUE GENERATED BY TOWER AND ROOFTOP RENTAL • entered into long-term agreements that raised annual revenue 20%
  • 6. Selected Accomplishments (continued) • RE-LAUNCHED UNIVERSITY DEBIT ACCOUNT • over 5000 students used their student ID cards as payment for various campus services • dining services • retail shops • dormitory laundry machines • vending operations • increased account enrollment • expanded vendor participation in the program • increased transaction-based revenues