This document discusses the process of developing user interfaces and interactions for a system. It describes how originally the design and development teams worked separately without collaboration, leading to issues. It then goes through examples of refining text for the system based on user testing and feedback. It emphasizes lessons around understanding requirements, using style guides, and maximizing that "just enough is more."
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Greetings, Users of Earth, or Hello, World!
1. Greetings, Users of Earth,
or
Hello, World!
David K Rathbun
linkedin.com/in/davidkrathbun
@david_k_rathbun
Smallest Effective Difference
(SmallEff.Strikingly.com)
2. Process
Development team and design teams were
separate organizations, each hired by the
consortium.
Parallel development of design and software
(without collaboration!).
UX embraces graphic design, UI design,
technical requirements, and communication.
3. Process
Development team and design teams were
separate organizations, each hired by the
consortium.
Parallel development of design and software
(without collaboration!).
UX embraces graphic design, UI design,
technical requirements, and communication.
4. Process
Development team and design teams were
separate organizations, each hired by the
consortium.
Parallel development of design and software
(without collaboration!).
UX embraces graphic design, UI design,
technical requirements, and communication.
5. Process
A graphic designer drafted the text.
A copy editor gave it a light once-over.
Graphic design team delivered copy deck to
development team.
I reviewed and commented on copy deck.
6. Process
A graphic designer drafted the text.
A copy editor gave it a light once-over.
Graphic design team delivered copy deck to
development team.
I reviewed and commented on copy deck.
7. Process
A graphic designer drafted the text.
A copy editor gave it a light once-over.
Graphic design team delivered copy deck to
development team.
I reviewed and commented on copy deck.
8. Process
A graphic designer drafted the text.
A copy editor gave it a light once-over.
Graphic design team delivered copy deck to
development team.
I reviewed the copy deck.
10. Verify Your Country and Date of Birth
According to an initial requirements document,
delivered to the design firm, no verification of the
user-entered information is possible.
How exactly is this
information โverifiedโ?
11. Enter Your Country and Date of Birth
[System] ([acronym]) requires all of its
members to provide their actual date of
birth, so that account access levels can be
applied correctly and to help ensure that
only age-appropriate content is viewed
when Parental Controls are set. โAge
appropriate contentโ is determined based on
the Motion Picture Association of America
Film Ratings and TV Parental Guidelines.
12. Enter Your Country and Date of Birth
[System] ([acronym]) requires all of its
members to provide their actual date of
birth, so that account access levels can be
applied correctly and to help ensure that
only age-appropriate content is viewed
when Parental Controls are set. โAge
appropriate contentโ is determined based on
the Motion Picture Association of America
Film Ratings and TV Parental Guidelines.
Abbreviation not permitted.
13. Enter Your Country and Date of Birth
[System] requires all of its members to
provide their real date of birth, so that
account access levels can be applied
correctly and to help ensure that only age-
appropriate content is viewed when Parental
Controls are set. โAge appropriate contentโ
is determined based on the Motion Picture
Association of America Film Ratings and TV
Parental Guidelines.
As opposed to โunrealโ
date of birth?
14. Enter Your Country and Date of Birth
[System] requires all of its members to
provide their actual date of birth, so that
account access levels can be applied
correctly and to help ensure that only age-
appropriate content is viewed when Parental
Controls are set. โAge appropriate contentโ
is determined based on the Motion Picture
Association of America Film Ratings and TV
Parental Guidelines.Faulty parallelism.
15. Enter Your Country and Date of Birth
[System] requires all of its members to
provide their actual date of birth, so that
account access levels can be applied
correctly and so that only age-appropriate
content is viewed when Parental
Controls are set. โAge appropriate contentโ
is determined based on the Motion Picture
Association of America Film Ratings and TV
Parental Guidelines.
Account-creating first user
has default โpermissions.โ
16. Enter Your Country and Date of Birth
[System] requires all of its members to
provide their actual date of birth, so that
account access levels can be applied
correctly and so that only age-appropriate
content is viewed when Parental
Controls are set. โAge appropriate contentโ
is determined based on the Motion Picture
Association of America Film Ratings and TV
Parental Guidelines.No parental controls set for
first user.
17. Enter Your Country and Date of Birth
[System] requires all of its members to
provide their actual date of birth. โAge
appropriate contentโ is determined based on
the Motion Picture Association of America
Film Ratings and TV Parental Guidelines.
Only in the U.S.A.
18. Enter Your Country and Date of Birth
[System] requires all of its members to
provide their actual date of birth.
28. Maxims
โJust enough is more.โ --Milton Glaser
โPerfection is finally attained not when there
is no longer anything to add, but when there
is no longer anything to take away.โ
--Antoine de Saint-Exupery
(from Wind, Sand and Stars)
29. Maxims
โJust enough is more.โ --Milton Glaser
โPerfection is finally attained not when there
is no longer anything to add, but when there
is no longer anything to take away.โ
--Antoine de Saint-Exupery
(from Wind, Sand and Stars)
30. Maxims
โJust enough is more.โ --Milton Glaser
โPrecisely because it is perfect, the machine
dissembles its own existence, instead of
forcing itself upon our notice.โ
--Antoine de Saint-Exupery
(from Wind, Sand and Stars)
31. David K Rathbun
โข LinkedIn: linkedin.com/in/davidkrathbun
โข Twitter: @david_k_rathbun
โข Smallest Effective Difference
SmallEff.Strikingly.com
Editor's Notes
Technically complex system ever worked on.
Handed off to graphic design team without the participation and leadership of the development team.
Collaboration is required
UX is technical, graphics, English
Stunned and amazed.
Grammar, technical, spelling, punctuation, consistency
I produced this
Almost 500 errors.
More than one error in each line
Mostly technical inaccuracies, English language usage, ambiguity.
One example: intro to Users experience
Thee words above (and the following instructions) are first encountered by someone creating an account.
This is the beginning of the account creation workflow. It starts with the account-creating userโs country and date of birth.
It proceeds with the creation of other users in the account.
NO Geolocation by IP address or any other means
And then we have this.
Over 300 characters. Over 50 words.
Deep breath
This is a barrier
Technical errors, English language usage errors, incorrect and faulty explanations. Should be cut entirely.
This is all a discussion of WHY
All unnecessary
ย This acronym is incorrect. See Brand Identity Guidelines, p 32.
ย
โActualโ seems closer to the intended meaning: โnot false.โ
This clause is constructed with a (split) infinitive verb (โto help ensureโ), so that it appears to be parallel with an earlier clause (beginning with the compound verb โto provideโ), when in fact it is parallel with the clause beginning โso thatโฆโ It should read, โand so that only age-appropriate content, etc.โ In other words, this sentence lacks the parallelism necessary to support its length.
First user is always a โfull-accessโ user. Can view all content.
Technically incorrect.
This statement is technically correct only within the United States. Yes, country has already been collected, but there is no indication that this text is conditional, and no other text for other countries.
After cutting all of the technical inaccuracies, a-grammatical English usage, and other mistakes, we are left with this simple declarative sentence.
Clever, but really says A equals not A. Non-Aristotelian logic that is impossible to reason about or with.
Talking about airplane design also applies to industrial design, human-computer interaction, everything really.