SlideShare a Scribd company logo
Kristin Chen
Senior Product Manager,
Insights
@kristinmchen
kristin
linkedin.com/in/kristinmchen/
Using Insights to Build Better Products
and Grow on Twitch
TwitchCon 2018 San Jose, California
Slide Title

to help you make
your life easier.
Lorem ipsum dolor sit amet,
consectetur adipiscing elit, sed do
eiusmod
THIS IS TH
TwitchCon 2018 San Jose, California
TwitchCon 2018 San Jose, California
Who’s streaming my game?
Who’s using my Extensions?
How are my new features impacting my
Twitch community?
355BMinutes Watched
2M+Unique Monthly
Broadcasters
Have you ever wondered…?
15+Unique Daily Visitors
Twitch Insights
All developers are our customers.
Game Developers, Extension Developers,
Mod Authors, and API Developers.
Our goal is to provide self-serve data, analytics,
and insights to developers on dev.twitch.tv
TwitchCon 2018 San Jose, California
How are Game Developers
using Insights Products
Today?
TwitchCon 2018 San Jose, California
- 1 row of data per day, for the past year
- Available via CSV Download or Twitch API
- Data on unique broadcasters and hours
broadcast (live vs. not-live)
- Average and peak concurrent viewers &
broadcasters
- Chat engagement, Extension and Clip metrics
Game Developer
Analytics
INSIGHTS
TwitchCon 2018 San Jose, California
Learn about your Broadcasters
253Avg. Concurrent Broadcasters
1,858Peak Concurrent Broadcasters
7:41Peak Time UTC
263Broadcasters with Active Extensions
47Unique Active Extensions
5/24/18 Stats
0
200
400
600
800
1000
1200
Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18
Hours Broadcast
Unique Broadcasters
TwitchCon 2018 San Jose, California
Understand Viewer Trends
320,622Avg. Concurrent Viewers
1,523,035Peak Concurrent Viewers
8:32Peak Time UTC
11%
89%
Live Hours Watched
Not-Live Hours Watched
TwitchCon 2018 San Jose, California
Analyze Chat Engagement & Clips
0
500
1,000
1,500
2,000
2,500
3,000
3,500
4,000
4,500
5,000
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
80,000
90,000
8/1/188/3/188/5/188/7/188/9/188/11/188/13/188/15/188/17/188/19/188/21/188/23/188/25/188/27/188/29/188/31/189/2/189/4/189/6/189/8/189/10/189/12/189/14/189/16/189/18/189/20/189/22/189/24/189/26/189/28/189/30/18
Total Live Chat Messages Sent Live Unique Chat Participants
Example Top Clip of the Day
- Clips Created
- Clip Views
- Top Clip URL
- Top Clip URL
Embed
TwitchCon 2018 San Jose, California
At CD PROJEKT RED we use data to power our online
strategy and are very excited about official analytics
from Twitch. We’re looking forward to more robust
insights about our Twitch community so we can
understand our broadcasters, viewers, and competitive
events.”
-Michal Janczweski, Online Strategy Manager
“
TwitchCon 2018 San Jose, California
Automated Quarterly
Insights and trends for Game
Developers about your
game’s reach, engagement
and community on Twitch.
Quarterly Twitch
Insights
+7% Q/Q
TwitchCon 2018 San Jose, California
Let’s build something

great together.
THIS IS THE SECTION TITLE
Why is Twitch so
special?Frequently, your initial font choice is taken out of
your awesome hands also we are companies
often specify a typeface, or even a set of fonts,
part of their brand guides However, if you a great
Frequently, your initial font choice is taken out of
your hands. Frequently, your initial font choice is
taken out of your awesome hands also we are
companies often specify a typeface, or even a set
of fonts, part of their brand guides However, if
you a great Frequently, your initial font choice is
taken out of your hands.
Frequently, your initial font choice is taken out of
your awesome hands also we are companies
often specify a typeface, or even a set of fonts,
part of their brand guides However, if you a great
Frequently, your initial font choice is taken out of
your hands. Frequently, your initial font choice is
taken out of your awesome hands also we are
companies often specify a typeface, or even a set
of fonts, part of their brand guides However, if
you a great Frequently, your initial font choice is
taken out of your hands.
TwitchCon 2018 San Jose, California
Let’s build something

great together.
THIS IS THE SECTION TITLE
Why is Twitch so
special?Frequently, your initial font choice is taken out of
your awesome hands also we are companies
often specify a typeface, or even a set of fonts,
part of their brand guides However, if you a great
Frequently, your initial font choice is taken out of
your hands. Frequently, your initial font choice is
taken out of your awesome hands also we are
companies often specify a typeface, or even a set
of fonts, part of their brand guides However, if
you a great Frequently, your initial font choice is
taken out of your hands.
Frequently, your initial font choice is taken out of
your awesome hands also we are companies
often specify a typeface, or even a set of fonts,
part of their brand guides However, if you a great
Frequently, your initial font choice is taken out of
your hands. Frequently, your initial font choice is
taken out of your awesome hands also we are
companies often specify a typeface, or even a set
of fonts, part of their brand guides However, if
you a great Frequently, your initial font choice is
taken out of your hands.
TwitchCon 2018 San Jose, California
Let’s build something

great together.
THIS IS THE SECTION TITLE
Why is Twitch so
special?Frequently, your initial font choice is taken out of
your awesome hands also we are companies
often specify a typeface, or even a set of fonts,
part of their brand guides However, if you a great
Frequently, your initial font choice is taken out of
your hands. Frequently, your initial font choice is
taken out of your awesome hands also we are
companies often specify a typeface, or even a set
of fonts, part of their brand guides However, if
you a great Frequently, your initial font choice is
taken out of your hands.
Frequently, your initial font choice is taken out of
your awesome hands also we are companies
often specify a typeface, or even a set of fonts,
part of their brand guides However, if you a great
Frequently, your initial font choice is taken out of
your hands. Frequently, your initial font choice is
taken out of your awesome hands also we are
companies often specify a typeface, or even a set
of fonts, part of their brand guides However, if
you a great Frequently, your initial font choice is
taken out of your hands.
TwitchCon 2018 San Jose, California
Let’s build something

great together.
THIS IS THE SECTION TITLE
Why is Twitch so
special?Frequently, your initial font choice is taken out of
your awesome hands also we are companies
often specify a typeface, or even a set of fonts,
part of their brand guides However, if you a great
Frequently, your initial font choice is taken out of
your hands. Frequently, your initial font choice is
taken out of your awesome hands also we are
companies often specify a typeface, or even a set
of fonts, part of their brand guides However, if
you a great Frequently, your initial font choice is
taken out of your hands.
Frequently, your initial font choice is taken out of
your awesome hands also we are companies
often specify a typeface, or even a set of fonts,
part of their brand guides However, if you a great
Frequently, your initial font choice is taken out of
your hands. Frequently, your initial font choice is
taken out of your awesome hands also we are
companies often specify a typeface, or even a set
of fonts, part of their brand guides However, if
you a great Frequently, your initial font choice is
taken out of your hands.
TwitchCon 2018 San Jose, California
TwitchCon 2018 San Jose, California
Twitch’s game analytics is a great way to
help us better understand our presence
within the platform and how to better
connect with our gaming community.
“ “Twitch’s game analytics is a great way to help us
better understand our presence within the
platform and how to better connect with our
gaming community.”
- Toni Griswold, Digital Research Analyst
TwitchCon 2018 San Jose, California
How do I Access
Insights Products
for Game Developers?
Sign up for a dev.twitch.tv account
Register your Company and Game(s)
Have a new game coming out? Register it on GiantBomb!
This is a quote slide,

but teamwork and intelligence
win championships.“
Click on View Games
Click on the buttons below each game
View Quarterly Insights or Export Daily CSV
Click on the Buttons Below Each Game
View Quarterly Insights or Export Daily CSV
curl "https://api.twitch.tv/helix/analytics/games?game_id=12345"

-H "Authorization: Bearer abcdefghijklmnopqrstuvwxyz1234567890"


{

"data": [

{
"game_id" : "12345",
"URL" : "http://url.to.your/file.csv"
}

]

}


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Get Game Analytics API Example
TwitchCon 2018 San Jose, California
How are Extension
Developers Using Insights
Products Today?
TwitchCon 2018 San Jose, California
Full-spectrum Analytics for
Extension Developers
- 1 row of data per day, starting January 31,
2018 to present day
Usage: Install, Uninstall, Activations,
Unique Active Channels
Trends: Daily, Last 7 day and 30 day
rolling Uniques
Acquisition: Extensions Details Page
Visits, Identity Linking
Interaction: Mouseenters, Minimization,
Unminimizations, Clicks
Bits-in-Extensions: Revenue, Bits Used,
Bits transactions, Unique Bits Users
- 44 metrics via CSV download or API
Barry Carlyon
Infrastructure Developer and
OPGroup Consultant
BarryCarlyon
BarryCarlyon
barrycarlyon.co.uk
TwitchCon 2018 San Jose, California
CohhCarnage Token Checker Extension
TwitchCon 2018 San Jose, California
The 42nd Tags Redemption Store Extension
TwitchCon 2018 San Jose, California
EliteTrack Extension
TwitchCon 2018 San Jose, California
How Do I Access
Insights Products
for Extension
Developers?
TwitchCon 2018 San Jose, California
Log Into the Developer Dashboard and
Pop Into your Extensions
TwitchCon 2018 San Jose, California
Click Export Daily CSV Next to the
Extension you Want Analytics for
TwitchCon 2018 San Jose, California
LET’S
CODE!
LIVE
TwitchCon 2018 San Jose, California
const request = require('request');
request({
url: 'https://api.twitch.tv/helix/analytics/extensions',
method: 'GET',
headers: {
'Authorization': 'Bearer oAuthHere'
},
json: true
}, function(e,r,b) {
if (e) { console.log(e); } else if (r.statusCode == 200) {
b.data.forEach(function(extension) {
if (extension.type == 'overview_v2') {
request(extension.URL)
.pipe(fs.createWriteStream(extension.extension_id + '.csv'));
}
});
} else { console.log('Failed with a', r.statusCode); }
});
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Fetching Extension Analytics
TwitchCon 2018 San Jose, California
The Future of
Twitch Insights
TwitchCon 2018 San Jose, California
The Future of Twitch Insights
2 Audience Insights
Deeper understanding of the creators and
viewers that make up your Twitch
Community
3 Competitive Benchmarking
Understand how your games or are
performing vs. other games on Twitch
4 Expanded Extension Developer Insights
More robust insights for Developers that
create Extensions, interactive overlays,
and panels on Twitch
5 Mods Insights
Data, analytics, and insights on
CurseForge for Mod Authors
6 Best Practices & Recommendations
Data-backed best practices for building
on Twitch and positive impacts of
integrations for game developers,
streamers, and viewers
1 Expanded Game Developer Insights
Richer and analytics and KPIs for how your
games are performing on Twitch
TwitchCon 2018 San Jose, CaliforniaTwitchCon 2018 San Jose, California
Questions?

More Related Content

Using Insights to Build Better Products and Grow on Twitch

  • 1. Kristin Chen Senior Product Manager, Insights @kristinmchen kristin linkedin.com/in/kristinmchen/
  • 2. Using Insights to Build Better Products and Grow on Twitch
  • 3. TwitchCon 2018 San Jose, California Slide Title
 to help you make your life easier. Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod THIS IS TH TwitchCon 2018 San Jose, California
  • 4. TwitchCon 2018 San Jose, California Who’s streaming my game? Who’s using my Extensions? How are my new features impacting my Twitch community? 355BMinutes Watched 2M+Unique Monthly Broadcasters Have you ever wondered…? 15+Unique Daily Visitors
  • 5. Twitch Insights All developers are our customers. Game Developers, Extension Developers, Mod Authors, and API Developers. Our goal is to provide self-serve data, analytics, and insights to developers on dev.twitch.tv
  • 6. TwitchCon 2018 San Jose, California How are Game Developers using Insights Products Today?
  • 7. TwitchCon 2018 San Jose, California - 1 row of data per day, for the past year - Available via CSV Download or Twitch API - Data on unique broadcasters and hours broadcast (live vs. not-live) - Average and peak concurrent viewers & broadcasters - Chat engagement, Extension and Clip metrics Game Developer Analytics INSIGHTS
  • 8. TwitchCon 2018 San Jose, California Learn about your Broadcasters 253Avg. Concurrent Broadcasters 1,858Peak Concurrent Broadcasters 7:41Peak Time UTC 263Broadcasters with Active Extensions 47Unique Active Extensions 5/24/18 Stats 0 200 400 600 800 1000 1200 Oct-17 Nov-17 Dec-17 Jan-18 Feb-18 Mar-18 Apr-18 May-18 Jun-18 Jul-18 Aug-18 Hours Broadcast Unique Broadcasters
  • 9. TwitchCon 2018 San Jose, California Understand Viewer Trends 320,622Avg. Concurrent Viewers 1,523,035Peak Concurrent Viewers 8:32Peak Time UTC 11% 89% Live Hours Watched Not-Live Hours Watched
  • 10. TwitchCon 2018 San Jose, California Analyze Chat Engagement & Clips 0 500 1,000 1,500 2,000 2,500 3,000 3,500 4,000 4,500 5,000 0 10,000 20,000 30,000 40,000 50,000 60,000 70,000 80,000 90,000 8/1/188/3/188/5/188/7/188/9/188/11/188/13/188/15/188/17/188/19/188/21/188/23/188/25/188/27/188/29/188/31/189/2/189/4/189/6/189/8/189/10/189/12/189/14/189/16/189/18/189/20/189/22/189/24/189/26/189/28/189/30/18 Total Live Chat Messages Sent Live Unique Chat Participants Example Top Clip of the Day - Clips Created - Clip Views - Top Clip URL - Top Clip URL Embed
  • 11. TwitchCon 2018 San Jose, California At CD PROJEKT RED we use data to power our online strategy and are very excited about official analytics from Twitch. We’re looking forward to more robust insights about our Twitch community so we can understand our broadcasters, viewers, and competitive events.” -Michal Janczweski, Online Strategy Manager “
  • 12. TwitchCon 2018 San Jose, California Automated Quarterly Insights and trends for Game Developers about your game’s reach, engagement and community on Twitch. Quarterly Twitch Insights
  • 14. TwitchCon 2018 San Jose, California Let’s build something
 great together. THIS IS THE SECTION TITLE Why is Twitch so special?Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands.
  • 15. TwitchCon 2018 San Jose, California Let’s build something
 great together. THIS IS THE SECTION TITLE Why is Twitch so special?Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands.
  • 16. TwitchCon 2018 San Jose, California Let’s build something
 great together. THIS IS THE SECTION TITLE Why is Twitch so special?Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands.
  • 17. TwitchCon 2018 San Jose, California Let’s build something
 great together. THIS IS THE SECTION TITLE Why is Twitch so special?Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands. Frequently, your initial font choice is taken out of your awesome hands also we are companies often specify a typeface, or even a set of fonts, part of their brand guides However, if you a great Frequently, your initial font choice is taken out of your hands.
  • 18. TwitchCon 2018 San Jose, California
  • 19. TwitchCon 2018 San Jose, California Twitch’s game analytics is a great way to help us better understand our presence within the platform and how to better connect with our gaming community. “ “Twitch’s game analytics is a great way to help us better understand our presence within the platform and how to better connect with our gaming community.” - Toni Griswold, Digital Research Analyst
  • 20. TwitchCon 2018 San Jose, California How do I Access Insights Products for Game Developers?
  • 21. Sign up for a dev.twitch.tv account Register your Company and Game(s) Have a new game coming out? Register it on GiantBomb!
  • 22. This is a quote slide,
 but teamwork and intelligence win championships.“ Click on View Games
  • 23. Click on the buttons below each game View Quarterly Insights or Export Daily CSV Click on the Buttons Below Each Game View Quarterly Insights or Export Daily CSV
  • 24. curl "https://api.twitch.tv/helix/analytics/games?game_id=12345"
 -H "Authorization: Bearer abcdefghijklmnopqrstuvwxyz1234567890" 
 {
 "data": [
 { "game_id" : "12345", "URL" : "http://url.to.your/file.csv" }
 ]
 } 
 1
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 12 13 14 15 16 17 18 Get Game Analytics API Example
  • 25. TwitchCon 2018 San Jose, California How are Extension Developers Using Insights Products Today?
  • 26. TwitchCon 2018 San Jose, California Full-spectrum Analytics for Extension Developers - 1 row of data per day, starting January 31, 2018 to present day Usage: Install, Uninstall, Activations, Unique Active Channels Trends: Daily, Last 7 day and 30 day rolling Uniques Acquisition: Extensions Details Page Visits, Identity Linking Interaction: Mouseenters, Minimization, Unminimizations, Clicks Bits-in-Extensions: Revenue, Bits Used, Bits transactions, Unique Bits Users - 44 metrics via CSV download or API
  • 27. Barry Carlyon Infrastructure Developer and OPGroup Consultant BarryCarlyon BarryCarlyon barrycarlyon.co.uk
  • 28. TwitchCon 2018 San Jose, California CohhCarnage Token Checker Extension
  • 29. TwitchCon 2018 San Jose, California The 42nd Tags Redemption Store Extension
  • 30. TwitchCon 2018 San Jose, California EliteTrack Extension
  • 31. TwitchCon 2018 San Jose, California How Do I Access Insights Products for Extension Developers?
  • 32. TwitchCon 2018 San Jose, California Log Into the Developer Dashboard and Pop Into your Extensions
  • 33. TwitchCon 2018 San Jose, California Click Export Daily CSV Next to the Extension you Want Analytics for
  • 34. TwitchCon 2018 San Jose, California LET’S CODE! LIVE
  • 35. TwitchCon 2018 San Jose, California const request = require('request'); request({ url: 'https://api.twitch.tv/helix/analytics/extensions', method: 'GET', headers: { 'Authorization': 'Bearer oAuthHere' }, json: true }, function(e,r,b) { if (e) { console.log(e); } else if (r.statusCode == 200) { b.data.forEach(function(extension) { if (extension.type == 'overview_v2') { request(extension.URL) .pipe(fs.createWriteStream(extension.extension_id + '.csv')); } }); } else { console.log('Failed with a', r.statusCode); } }); 1
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  • 36. TwitchCon 2018 San Jose, California The Future of Twitch Insights
  • 37. TwitchCon 2018 San Jose, California The Future of Twitch Insights 2 Audience Insights Deeper understanding of the creators and viewers that make up your Twitch Community 3 Competitive Benchmarking Understand how your games or are performing vs. other games on Twitch 4 Expanded Extension Developer Insights More robust insights for Developers that create Extensions, interactive overlays, and panels on Twitch 5 Mods Insights Data, analytics, and insights on CurseForge for Mod Authors 6 Best Practices & Recommendations Data-backed best practices for building on Twitch and positive impacts of integrations for game developers, streamers, and viewers 1 Expanded Game Developer Insights Richer and analytics and KPIs for how your games are performing on Twitch
  • 38. TwitchCon 2018 San Jose, CaliforniaTwitchCon 2018 San Jose, California