Good Stuff Happens in 1:1 Meetings: Why you need them and how to do them well
David B Gmiter_Professional CV_2015_r0
1. David B. Gmiter | MCP, RCA
DaveGmiter74@gmail.com | Austin, TX | (512) 434-9813 | Twitter | LinkedIn
EXPERIENCE
RenewData | Team Lead / Client Support | 2013 – Present
Austin, TX | Technology Consultant / Operations | 2010 – 2013
Promoted to lead technology solutions architect for a national, full service,
technology and consulting eDiscovery provider with strong enterprise type
and legal sector market shares.
Responsible for full-service, customer-facing engagements, from initiation
through delivery, including documenting procedures and service line
marketing, highlighted with the following platform achievements:
o Relativity – Product upgrade planner, responsible for optimizing
assimilation and compatibility test and development parameters,
deployment process, and documentation. Authored & proctored
certified training programs leading to peer accreditations. Batch
processed multilayer Quality Control (QC).
o Vestigate – Initiated test & development environments allowing for
simultaneous data access – without corruption – through client variable
customization.
o Active Vaults – Designed Training/User’s Manuals.
o Clearwell – Sequenced searchable custodial multidimensional batch
processes.
o Application Development (Relativity & Vestigate)
Gmiter Technology Services | Founder / CIO | Leander, TX | 2009-10
Increased customer ROI through needs assessment-based delivery.
Developed cross-user, multilayer, searchable databases.
Parrot, Inc. | Senior Manager / Tech. Support | MI / TX | 2007–2009
Increased first-call answers by 15%.
Xerox Corporation | Infrastructure Support Manager | Austin, TX
North American Information Management | 1998-2006
Supported all internal sales, service and on-site personnel.
Collaborator
Initiator
Master Planner
Designer
Specifier
Implementer
Integrator
Installer
Commissioner
Optimizer
Inspector
Trainer
Entrepreneur
Principal
Organizer
Leader
Multitasker
Mentor
Simulator
Strategist
Modifier
Manager
Author
Documenter
Marketer
EDUCATION & CERTIFICATIONS
Bachelor of Science (BS) – Frostburg State University, Maryland | 1996
Microsoft Certified Professional (MCP) – Knowledge Alliance, Austin | 1998
Relativity Certified Administrator (RCA) – KCura Corporation | 2013