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Five Critical Areas of Transparency 
    Considered Best Practices of 
Successful Government Contractors
      (must have’s in today’s environment)
Housekeeping/Logistics
• Webinar Duration ‐ 60 minutes
• Four Speakers
• Q&A – Last 10 minutes
  – Use the Chat Feature to Submit Questions
• Presentation ‐ Slideshare.net/Dassian
• Recorded Webinar – http://bit.ly/dassiansap




                      3/14/2013   ©Copyright 2013 Dassian Inc.   Page 2
Agenda
• Introduction 
• Overview of the GOVCON Market and the Five Areas of 
  Critical Transparency
• USIS – Managing to the Market
• How SAP/Dassian are Enabling Government Contractors
• Q&A




                        3/14/2013   ©Copyright 2013 Dassian Inc.   Page 3
Introduction
The Government Contracting Environment Today
• Uncertainty due to the Federal budget crisis 
• Shrinking budgets, lower margins, and diminished profitability 
   for government contractors
• Niche markets within government services are strong and 
   growing, including cybersecurity; intelligence; intelligence, 
   surveillance and reconnaissance (ISR); specialized capabilities 
   such as cloud computing, virtualization, analytics; health care; 
   and energy.
This Webcast will showcase how transparency into your business 
can help you “weather the storm”, increase your competitive 
position, control costs, increase revenue, identify opportunity, 
ready you for the future, and steer your business towards 
increased profitability.

                             3/14/2013   ©Copyright 2013 Dassian Inc.   Page 4
Speakers
•   Dan Murphy – Dassian, President & CEO
•   Barb McElnea – Dassian, Director Solution Management
•   Paul Constantakis – USIS, Director Financial Applications
•   Patrice Cappello – SAP, Industry Principal –Professional Services




                               3/14/2013   ©Copyright 2013 Dassian Inc.   Page 5
5 Critical Areas of Transparency
Market Force                     Market                         Area of Transparency  Needed 
                                 Challenge/Opportunity          to Address Challenge

Uncertainty (budget issues,      Fewer Contracts,               Optimize what you have with 
continuing resolutions,          Decreased Margins,             visibility at the lowest project 
sequestration, etc.)             Contract Delays                level
“Flat is the new up” (flat or    Staff cuts, Increased          Identify problems before they 
decreasing budgets)              Competition, Efficiency        become problematic –
                                 Demands, Flat Revenues         thresholds/alerts      
Increased Competition for        Consolidation, Efficiency      Visibility into what type project 
Fewer Contracts                  Demands, Need for Real         and area of your business is 
                                 Time Trusted Information       most profitable – total cost 
                                                                ownership 
Low Cost/High Quality            Do More With Less, Need        Visibility into contract data and 
                                 to streamline                  synchronization across entire 
                                 management of supply           supply chain   
                                 chain
Anticipation in Commercial       Decrease/Increasing             Optimizing your solution to allow 
Sector,  Space could be          Budgets, Shift in Areas of  for government contracting 
                                                                                    Page 6
                                           3/14/2013   ©Copyright 2013 Dassian Inc.
interesting                      Spending/Contract Awards compliance 
Transparency at Lowest Level




•   Ability to view costs at 
    any level in the WBS
•   Visibility to total cost 
    ownership
•   Reporting on variance 
    against plan




                                3/14/2013   ©Copyright 2013 Dassian Inc.   Page 7
5 Critical Areas of Transparency
Market Force                     Market                         Area of Transparency  Needed 
                                 Challenge/Opportunity          to Address Challenge

Uncertainty (budget issues,      Fewer Contracts,               Optimize what you have with 
continuing resolutions,          Decreased Margins,             visibility at the lowest project 
sequestration, etc.)             Contract Delays                level
“Flat is the new up” (flat or    Staff cuts, Increased          Identify problems before they 
decreasing budgets)              Competition, Efficiency        become problematic –
                                 Demands, Flat Revenues         thresholds/alerts      
Increased Competition for        Consolidation, Efficiency      Visibility into what type project 
Fewer Contracts                  Demands, Need for Real         and area of your business is 
                                 Time Trusted Information       most profitable – total cost 
                                                                ownership 
Low Cost/High Quality            Do More With Less, Need        Visibility into contract data and 
                                 to streamline                  synchronization across entire 
                                 management of supply           supply chain   
                                 chain
Anticipation in Commercial       Decrease/Increasing             Optimizing your solution to allow 
Sector,  Space could be          Budgets, Shift in Areas of  for government contracting 
                                                                                    Page 8
                                           3/14/2013   ©Copyright 2013 Dassian Inc.
interesting                      Spending/Contract Awards compliance 
Thresholds & Alerts




    Ability to set thresholds
•• Ability to set thresholds
    Ability to be alerted then a threshold 
•• Ability to be alerted when a threshold 
    is exceeded
   is exceeded
    Ability to report on multiple metrics
•• Ability to report on multiple metrics


                                              3/14/2013   ©Copyright 2013 Dassian Inc.   Page 9
5 Critical Areas of Transparency
Market Force                     Market                         Area of Transparency  Needed 
                                 Challenge/Opportunity          to Address Challenge

Uncertainty (budget issues,      Fewer Contracts,               Optimize what you have with 
continuing resolutions,          Decreased Margins,             visibility at the lowest project 
sequestration, etc.)             Contract Delays                level
“Flat is the new up” (flat or    Staff cuts, Increased          Identify problems before they 
decreasing budgets)              Competition, Efficiency        become problematic –
                                 Demands, Flat Revenues         thresholds/alerts      
Increased Competition for        Consolidation, Efficiency      Visibility into what type project 
Fewer Contracts                  Demands, Need for Real         and area of your business is 
                                 Time Trusted Information       most profitable – total cost 
                                                                ownership 
Low Cost/High Quality            Do More With Less, Need        Visibility into contract data and 
                                 to streamline                  synchronization across entire 
                                 management of supply           supply chain   
                                 chain
Anticipation in Commercial       Decrease/Increasing             Optimizing your solution to allow 
Sector,  Space could be          Budgets, Shift in Areas of  for government contracting 
                                                                                    Page 10
                                           3/14/2013   ©Copyright 2013 Dassian Inc.
interesting                      Spending/Contract Awards compliance 
Business Profitability Analysis




                3/14/2013   ©Copyright 2013 Dassian Inc.   Page 11
5 Critical Areas of Transparency
Market Force                     Market                         Area of Transparency  Needed 
                                 Challenge/Opportunity          to Address Challenge

Uncertainty (budget issues,      Fewer Contracts,               Optimize what you have with 
continuing resolutions,          Decreased Margins,             visibility at the lowest project 
sequestration, etc.)             Contract Delays                level
“Flat is the new up” (flat or    Staff cuts, Increased          Identify problems before they 
decreasing budgets)              Competition, Efficiency        become problematic –
                                 Demands, Flat Revenues         thresholds/alerts      
Increased Competition for        Consolidation, Efficiency      Visibility into what type project 
Fewer Contracts                  Demands, Need for Real         and area of your business is 
                                 Time Trusted Information       most profitable – total cost 
                                                                ownership 
Low Cost/High Quality            Do More With Less, Need        Visibility into contract data and 
                                 to streamline                  synchronization across entire 
                                 management of supply           supply chain   
                                 chain
Anticipation in Commercial       Decrease/Increasing             Optimizing your solution to allow 
Sector,  Space could be          Budgets, Shift in Areas of  for government contracting 
                                                                                    Page 12
                                           3/14/2013   ©Copyright 2013 Dassian Inc.
interesting                      Spending/Contract Awards compliance 
Align Supply with Contract Visibility
                                                                Visibility to customer contract 
                                                                terms and conditions is critical 
                  Contract                                      to properly manage your supply 
   Contract        T & C’s                                      chain.
   Clauses                                                       ‐ Prime contract 
                                                                 ‐ CAS contract
               Priority                                          ‐ Priority Orders DPAS rating
                Sales 
                Order




Purchase Orders with Contract 
          Clauses


    Synchronizing 
    communication within 
    supply chain to 
    coordinate all efforts



                                 3/14/2013   ©Copyright 2013 Dassian Inc.   Page 13
5 Critical Areas of Transparency
Market Force                     Market                         Area of Transparency  Needed 
                                 Challenge/Opportunity          to Address Challenge

Uncertainty (budget issues,      Fewer Contracts,               Optimize what you have with 
continuing resolutions,          Decreased Margins,             visibility at the lowest project 
sequestration, etc.)             Contract Delays                level
“Flat is the new up” (flat or    Staff cuts, Increased          Identify problems before they 
decreasing budgets)              Competition, Efficiency        become problematic –
                                 Demands, Flat Revenues         thresholds/alerts      
Increased Competition for        Consolidation, Efficiency      Visibility into what type project 
Fewer Contracts                  Demands, Need for Real         and area of your business is 
                                 Time Trusted Information       most profitable – total cost 
                                                                ownership 
Low Cost/High Quality            Do More With Less, Need        Visibility into contract data and 
                                 to streamline                  synchronization across entire 
                                 management of supply           supply chain   
                                 chain
Anticipation in Commercial       Decrease/Increasing             Optimizing your solution to allow 
Sector,  Space could be          Budgets, Shift in Areas of  for government contracting 
                                                                                    Page 14
                                           3/14/2013   ©Copyright 2013 Dassian Inc.
interesting                      Spending/Contract Awards compliance 
Industry Focused Solution
     Rapidly Implement CAS & Contract Compliance for Government Contracting

  Cost Plus, T&M,                                                        Pre‐Defined CAS 
  FFP Contracts &                                                        Accounting, and 
  Automated Billing                                                      Disclosure Statement


                                                                                        SF1034 & 
                                                                                        SF1035 
                                                                                        Invoice 
                                                                                        Forms
Contract 
Flow Down
                                                                               Incurred Cost 
                                                                               Submission, 
                                                                               CPR Reports


  Timekeeping &                                           Training, Testing, and 
  Payroll                                                 Process 
                                                          Documentation

                                   3/14/2013   ©Copyright 2013 Dassian Inc.   Page 15
USIS – Self Service
• USIS is a data company, our ability to acquire, analyze, and 
  turn around our own data makes us better.
• Self Service Reporting
   – Acquiring data use to be a development effort
   – Self Service BI tool suite
• Detailed real time information across the enterprise
   – Ability to add necessary management insight at lowest levels
   – Timesheets, work locations, individual productivity 
• Dassian technology allows for transparency on the individual 
  timesheet, including labor hours and work locations.  
• Contract level reporting is important to our customers.    
• The combined Dassian and SAP BI suite allow for a greater 
  level of transparency  into our business.



                               3/14/2013   ©Copyright 2013 Dassian Inc.   Page 16
USIS – Satisfying the Customer
• Transparency allows USIS to react faster 
   – Change position / focus of effort
   – Problem areas
   – Meet contract requirements (Awards vs. Fines)
• Maintaining  the highest levels of customer satisfaction builds 
  content in the context of supporting how critical transparency 
  is to our business
   ‐ Daily Forecast 
   ‐ Decreasing backlog allows for proper timing according to the contracts
• Lower costs while increasing value
• Delivering on an on‐time, on‐budget, high quality end‐user 
  mission
• The proper level of detail and ease in which we can retrieve 
  and analyze the data allows us to increase the level of 
  customer satisfaction.


                                  3/14/2013   ©Copyright 2013 Dassian Inc.   Page 17
What is SAP Seeing Today?
 Gov Con and Professional Services Challenges
                                                                                          Lack of visibility and control of talent
                                                                                           and resources
                                                                                          • Inefficient allocation of resources based on skills
                                                                                            across geographical or organizational boundaries
                                                                                            and availability
                                                                                          • Quality and profitability issues in project execution
                                                                                            due lack of optimization of skill fit in resource
                                                                                            assignment
                                                                                          • Not using sub-contractors strategically

                                                                                                                  Bidding on the wrong
                                                                                                                  contracts
                                                                                                                  • Lack of visibility into effective
                                                                                                                    rates
                                                                                                                  • Lost time bidding on the less
                                                                                                                    profitable contracts
                                                                                                                  • Expense bidding on lost
                                                                                                                    contracts erodes profitability




Poor visibility to performance                                      High cost of and lack of visibility into
• Lack of visibility and insight into operational
  performance (i.e. project, service line, contract, etc)           service delivery
• Difficult to balance opportunities for growth with cost of        •   Lack of standardization of service processes
  risk avoidance                                                    •   Insufficient allocation of costs to projects or contracts
• Insufficient planning capabilities (i.e. talent , finances, IT    •   Lack of speed and accuracy in invoicing process
  costs, etc.)                                                      •   Inefficient sourcing and service procurement
•                                                                   •   Inaccurate WIP management and invoicing

  © 2013 SAP AG or an SAP affiliate company. All rights reserved.                                                                                 18
What is SAP Doing to Address These Challenges?
                                                                                        Effective Resource Management
                                                                                         Attract and retain top talent
                                                                                         Develop the right skill sets and manage talent
                                                                                         Use subcontractors more strategically to…
                                                                                                Increase resource utilization
                                                                                                Improve margin on subcontractors



                                                                                                                  Capture Management
                                                                                                                   Focus on most profitable contracts
                                                                                                                   Better insight into rates and level of effort
                                                                                                                    to bid work more accurately
                                                                                                                   Focus on profitable contracts & services

                                                                                                                       :
                                                                                                                      to
                                                                                                                              Increase win rate
                                                                                                                              Increase margins


           Subcontractors




Enterprise Performance Management
   Become compliant and maintain status                              Service Delivery Excellence
   Forecast demand and revenue accurately                               Automate and streamline processes that support the full project lifecycle
   Real time access to business performance                                   Optimize resource and subcontractor staffing
                                                                               Real time insight into project performance
                                                                               Timely and accurate billing


    © 2013 SAP AG or an SAP affiliate company. All rights reserved.                                                                                       19
SAP for Professional Services
Retaining our leadership in the Professional Services Industry


                                                                  Professional Services Commitment
                                                                   Industry-specific market focus over 17 Years
     Largest
                                                                   Dedicated sales, marketing, development organizations
  Installed Base
                                                                   More than 20,000 Professional Services customers
    By Industry
                                                                   SAP for Professional Services industry solution


                                                                  Industry Sub-segments Served
                                                                   Consulting
    Serving                                                        Audit & Tax
  Key Industry                                                     Legal
 Sub-segments                                                      IT Services/Outsourcing
                                                                   Business Services/Government Contractors


                                                                  Collaboration with Customers
                                                                   ASUG (American SAP User Group) Professional
   Forums to                                                        Services industry special interest group
    Capture                                                        Executive Advisory Council
 Industry Needs                                                    Annual Industry Value Network
                                                                   Sapphire – SAP’s annual user conference


© 2013 SAP AG or an SAP affiliate company. All rights reserved.                                                         20
Did You Know?
 SAP - Not Just for Large Organizations
 Over 75% of SAP installations worldwide are in companies with $1.5B or less in revenue…



                                                                     % SAP PROFESSIONAL SERVICES
Total Customers:                                                         CUSTOMERS BY REVENUE
> 100,000

                                                                                 Annual sales

                                                                    Large       $1.5bil           10%
                                                                    Upper Mid $500mil -$1.49bil   4%
                                                                    Lower Mid
                                                                                $200 -$499mil     46%
                                                                    Small       < $200mil         40%




                                                                     ~90% of SAP Professional Services
                                                                     Customers are companies with $1.5B
                                                                     or less in revenue


  © 2013 SAP AG or an SAP affiliate company. All rights reserved.                                       21
SAP Professional Services Benchmarking Insights
 Example: Managing Engagement Processes and Talent Supply Chain is Critical for Operational
 Efficiencies

Influence of Best Practice Coverage on Key KPIs for Professional Services Companies

                    Best Practice                                             Low Coverage                                               High Coverage
Effective Service Delivery                                                                                     Days Sales Outstanding
“Fully Integrated Client to Cash processes allow for timely and accurate
billing, facilitating prompt customer payment and improved customer sat.”
                                                                                      98 days                           76%                    24 days

Efficient Operations & Support                                                                             SGA Expense (% of Revenue)
““Automated processes for managing operational aspects of a Professional
Services firm have a direct impact on Sales, General and Administrative                  27.2 %                         39%                     16.5 %
Expenses and overall profitability”

Month-End Closing Process                                                                                          Time to Close Books
“Formal, globally applicable processes to manage and close the organizations
financial records and provide reporting on a monthly basis”
                                                                             15            days                         73%                     4 days


Employee Development and Retention                                                                               Employee Turnover
“Resources are the key asset for Service companies, as they represent the
value proposition that you are offering to your client base. Continuously                  35%                          60%                     14%
developing the employee base directly impacts satisfaction and retention. “

Streamline the Talent Supply Chain process                                                                            Time to Hire
““Automated processes for managing the Talent Supply Chain to ensure
qualified candidates can be quickly identified and managed through the              120 days                            75%                    30 days
recruiting and on-boarding.process.”

                                                                                                                   Performance Improvement Opportunity   X%

 Source: ASUG/SAP SCP Benchmarking Study, Based on Professional Services participants only (SAP Customers and Non-Customers)

  © 2013 SAP AG or an SAP affiliate company. All rights reserved.                                                                                         22
Summary Points
• Contractors that ready themselves with the 
  right level of transparency enable
‐ Competitive position/insight
‐ Identify problems before they become 
  problematic
‐ Understand where best to spend precious 
  marketing and B&P resources and dollars
• You can prosper and grow, do not accept 
  “flat”, you just need to be enabled to do so

                     3/14/2013   ©Copyright 2013 Dassian Inc.   Page 23
Q/A
Use the Chat Feature to Submit Questions




                    3/14/2013   ©Copyright 2013 Dassian Inc.   Page 24
Thank You!
Webcast Replay ―  http://bit.ly/dassiansap

Join our LinkedIn Group:                                 Slideshare.net/Dassian

SAP Dassian for Government 
                                                               LinkedIn   http://linkd.in/145eL3I
Contracting
                                                                  YouTube.com/Dassianinc


                   • 6900 East Camelback                          FB – facebook.com/dassianinc
                     Rd. 
  Dan Murphy         Suite 805
                     Scottsdale, Arizona 
     Dassian         85251                                     Twitter ‐ @dassianinc
 President & CEO   • Phone: 480‐922‐1700
                   • Email: 
                     dmurphy@dassian.com                 www.dassian.com



                                      3/14/2013   ©Copyright 2013 Dassian Inc.   Page 25

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SAP dassian GOVCON webcast march 2013

  • 1. Five Critical Areas of Transparency  Considered Best Practices of  Successful Government Contractors (must have’s in today’s environment)
  • 2. Housekeeping/Logistics • Webinar Duration ‐ 60 minutes • Four Speakers • Q&A – Last 10 minutes – Use the Chat Feature to Submit Questions • Presentation ‐ Slideshare.net/Dassian • Recorded Webinar – http://bit.ly/dassiansap 3/14/2013 ©Copyright 2013 Dassian Inc. Page 2
  • 3. Agenda • Introduction  • Overview of the GOVCON Market and the Five Areas of  Critical Transparency • USIS – Managing to the Market • How SAP/Dassian are Enabling Government Contractors • Q&A 3/14/2013 ©Copyright 2013 Dassian Inc. Page 3
  • 4. Introduction The Government Contracting Environment Today • Uncertainty due to the Federal budget crisis  • Shrinking budgets, lower margins, and diminished profitability  for government contractors • Niche markets within government services are strong and  growing, including cybersecurity; intelligence; intelligence,  surveillance and reconnaissance (ISR); specialized capabilities  such as cloud computing, virtualization, analytics; health care;  and energy. This Webcast will showcase how transparency into your business  can help you “weather the storm”, increase your competitive  position, control costs, increase revenue, identify opportunity,  ready you for the future, and steer your business towards  increased profitability. 3/14/2013 ©Copyright 2013 Dassian Inc. Page 4
  • 5. Speakers • Dan Murphy – Dassian, President & CEO • Barb McElnea – Dassian, Director Solution Management • Paul Constantakis – USIS, Director Financial Applications • Patrice Cappello – SAP, Industry Principal –Professional Services 3/14/2013 ©Copyright 2013 Dassian Inc. Page 5
  • 6. 5 Critical Areas of Transparency Market Force           Market  Area of Transparency  Needed  Challenge/Opportunity to Address Challenge Uncertainty (budget issues,  Fewer Contracts, Optimize what you have with  continuing resolutions,  Decreased Margins,  visibility at the lowest project  sequestration, etc.) Contract Delays level “Flat is the new up” (flat or  Staff cuts, Increased Identify problems before they  decreasing budgets) Competition, Efficiency  become problematic – Demands, Flat Revenues thresholds/alerts       Increased Competition for  Consolidation, Efficiency  Visibility into what type project  Fewer Contracts Demands, Need for Real  and area of your business is  Time Trusted Information most profitable – total cost  ownership  Low Cost/High Quality  Do More With Less, Need  Visibility into contract data and  to streamline  synchronization across entire  management of supply  supply chain    chain Anticipation in Commercial  Decrease/Increasing  Optimizing your solution to allow  Sector,  Space could be  Budgets, Shift in Areas of  for government contracting  Page 6 3/14/2013 ©Copyright 2013 Dassian Inc. interesting Spending/Contract Awards compliance 
  • 7. Transparency at Lowest Level • Ability to view costs at  any level in the WBS • Visibility to total cost  ownership • Reporting on variance  against plan 3/14/2013 ©Copyright 2013 Dassian Inc. Page 7
  • 8. 5 Critical Areas of Transparency Market Force           Market  Area of Transparency  Needed  Challenge/Opportunity to Address Challenge Uncertainty (budget issues,  Fewer Contracts, Optimize what you have with  continuing resolutions,  Decreased Margins,  visibility at the lowest project  sequestration, etc.) Contract Delays level “Flat is the new up” (flat or  Staff cuts, Increased Identify problems before they  decreasing budgets) Competition, Efficiency  become problematic – Demands, Flat Revenues thresholds/alerts       Increased Competition for  Consolidation, Efficiency  Visibility into what type project  Fewer Contracts Demands, Need for Real  and area of your business is  Time Trusted Information most profitable – total cost  ownership  Low Cost/High Quality  Do More With Less, Need  Visibility into contract data and  to streamline  synchronization across entire  management of supply  supply chain    chain Anticipation in Commercial  Decrease/Increasing  Optimizing your solution to allow  Sector,  Space could be  Budgets, Shift in Areas of  for government contracting  Page 8 3/14/2013 ©Copyright 2013 Dassian Inc. interesting Spending/Contract Awards compliance 
  • 9. Thresholds & Alerts Ability to set thresholds •• Ability to set thresholds Ability to be alerted then a threshold  •• Ability to be alerted when a threshold  is exceeded is exceeded Ability to report on multiple metrics •• Ability to report on multiple metrics 3/14/2013 ©Copyright 2013 Dassian Inc. Page 9
  • 10. 5 Critical Areas of Transparency Market Force           Market  Area of Transparency  Needed  Challenge/Opportunity to Address Challenge Uncertainty (budget issues,  Fewer Contracts, Optimize what you have with  continuing resolutions,  Decreased Margins,  visibility at the lowest project  sequestration, etc.) Contract Delays level “Flat is the new up” (flat or  Staff cuts, Increased Identify problems before they  decreasing budgets) Competition, Efficiency  become problematic – Demands, Flat Revenues thresholds/alerts       Increased Competition for  Consolidation, Efficiency  Visibility into what type project  Fewer Contracts Demands, Need for Real  and area of your business is  Time Trusted Information most profitable – total cost  ownership  Low Cost/High Quality  Do More With Less, Need  Visibility into contract data and  to streamline  synchronization across entire  management of supply  supply chain    chain Anticipation in Commercial  Decrease/Increasing  Optimizing your solution to allow  Sector,  Space could be  Budgets, Shift in Areas of  for government contracting  Page 10 3/14/2013 ©Copyright 2013 Dassian Inc. interesting Spending/Contract Awards compliance 
  • 11. Business Profitability Analysis 3/14/2013 ©Copyright 2013 Dassian Inc. Page 11
  • 12. 5 Critical Areas of Transparency Market Force           Market  Area of Transparency  Needed  Challenge/Opportunity to Address Challenge Uncertainty (budget issues,  Fewer Contracts, Optimize what you have with  continuing resolutions,  Decreased Margins,  visibility at the lowest project  sequestration, etc.) Contract Delays level “Flat is the new up” (flat or  Staff cuts, Increased Identify problems before they  decreasing budgets) Competition, Efficiency  become problematic – Demands, Flat Revenues thresholds/alerts       Increased Competition for  Consolidation, Efficiency  Visibility into what type project  Fewer Contracts Demands, Need for Real  and area of your business is  Time Trusted Information most profitable – total cost  ownership  Low Cost/High Quality  Do More With Less, Need  Visibility into contract data and  to streamline  synchronization across entire  management of supply  supply chain    chain Anticipation in Commercial  Decrease/Increasing  Optimizing your solution to allow  Sector,  Space could be  Budgets, Shift in Areas of  for government contracting  Page 12 3/14/2013 ©Copyright 2013 Dassian Inc. interesting Spending/Contract Awards compliance 
  • 13. Align Supply with Contract Visibility Visibility to customer contract  terms and conditions is critical  Contract  to properly manage your supply  Contract  T & C’s chain. Clauses ‐ Prime contract  ‐ CAS contract Priority  ‐ Priority Orders DPAS rating Sales  Order Purchase Orders with Contract  Clauses Synchronizing  communication within  supply chain to  coordinate all efforts 3/14/2013 ©Copyright 2013 Dassian Inc. Page 13
  • 14. 5 Critical Areas of Transparency Market Force           Market  Area of Transparency  Needed  Challenge/Opportunity to Address Challenge Uncertainty (budget issues,  Fewer Contracts, Optimize what you have with  continuing resolutions,  Decreased Margins,  visibility at the lowest project  sequestration, etc.) Contract Delays level “Flat is the new up” (flat or  Staff cuts, Increased Identify problems before they  decreasing budgets) Competition, Efficiency  become problematic – Demands, Flat Revenues thresholds/alerts       Increased Competition for  Consolidation, Efficiency  Visibility into what type project  Fewer Contracts Demands, Need for Real  and area of your business is  Time Trusted Information most profitable – total cost  ownership  Low Cost/High Quality  Do More With Less, Need  Visibility into contract data and  to streamline  synchronization across entire  management of supply  supply chain    chain Anticipation in Commercial  Decrease/Increasing  Optimizing your solution to allow  Sector,  Space could be  Budgets, Shift in Areas of  for government contracting  Page 14 3/14/2013 ©Copyright 2013 Dassian Inc. interesting Spending/Contract Awards compliance 
  • 15. Industry Focused Solution Rapidly Implement CAS & Contract Compliance for Government Contracting Cost Plus, T&M,  Pre‐Defined CAS  FFP Contracts &  Accounting, and  Automated Billing Disclosure Statement SF1034 &  SF1035  Invoice  Forms Contract  Flow Down Incurred Cost  Submission,  CPR Reports Timekeeping &  Training, Testing, and  Payroll Process  Documentation 3/14/2013 ©Copyright 2013 Dassian Inc. Page 15
  • 16. USIS – Self Service • USIS is a data company, our ability to acquire, analyze, and  turn around our own data makes us better. • Self Service Reporting – Acquiring data use to be a development effort – Self Service BI tool suite • Detailed real time information across the enterprise – Ability to add necessary management insight at lowest levels – Timesheets, work locations, individual productivity  • Dassian technology allows for transparency on the individual  timesheet, including labor hours and work locations.   • Contract level reporting is important to our customers.     • The combined Dassian and SAP BI suite allow for a greater  level of transparency  into our business. 3/14/2013 ©Copyright 2013 Dassian Inc. Page 16
  • 17. USIS – Satisfying the Customer • Transparency allows USIS to react faster  – Change position / focus of effort – Problem areas – Meet contract requirements (Awards vs. Fines) • Maintaining  the highest levels of customer satisfaction builds  content in the context of supporting how critical transparency  is to our business ‐ Daily Forecast  ‐ Decreasing backlog allows for proper timing according to the contracts • Lower costs while increasing value • Delivering on an on‐time, on‐budget, high quality end‐user  mission • The proper level of detail and ease in which we can retrieve  and analyze the data allows us to increase the level of  customer satisfaction. 3/14/2013 ©Copyright 2013 Dassian Inc. Page 17
  • 18. What is SAP Seeing Today? Gov Con and Professional Services Challenges Lack of visibility and control of talent and resources • Inefficient allocation of resources based on skills across geographical or organizational boundaries and availability • Quality and profitability issues in project execution due lack of optimization of skill fit in resource assignment • Not using sub-contractors strategically Bidding on the wrong contracts • Lack of visibility into effective rates • Lost time bidding on the less profitable contracts • Expense bidding on lost contracts erodes profitability Poor visibility to performance High cost of and lack of visibility into • Lack of visibility and insight into operational performance (i.e. project, service line, contract, etc) service delivery • Difficult to balance opportunities for growth with cost of • Lack of standardization of service processes risk avoidance • Insufficient allocation of costs to projects or contracts • Insufficient planning capabilities (i.e. talent , finances, IT • Lack of speed and accuracy in invoicing process costs, etc.) • Inefficient sourcing and service procurement • • Inaccurate WIP management and invoicing © 2013 SAP AG or an SAP affiliate company. All rights reserved. 18
  • 19. What is SAP Doing to Address These Challenges? Effective Resource Management  Attract and retain top talent  Develop the right skill sets and manage talent  Use subcontractors more strategically to…  Increase resource utilization  Improve margin on subcontractors Capture Management  Focus on most profitable contracts  Better insight into rates and level of effort to bid work more accurately  Focus on profitable contracts & services : to  Increase win rate  Increase margins Subcontractors Enterprise Performance Management  Become compliant and maintain status Service Delivery Excellence  Forecast demand and revenue accurately  Automate and streamline processes that support the full project lifecycle  Real time access to business performance  Optimize resource and subcontractor staffing  Real time insight into project performance  Timely and accurate billing © 2013 SAP AG or an SAP affiliate company. All rights reserved. 19
  • 20. SAP for Professional Services Retaining our leadership in the Professional Services Industry Professional Services Commitment  Industry-specific market focus over 17 Years Largest  Dedicated sales, marketing, development organizations Installed Base  More than 20,000 Professional Services customers By Industry  SAP for Professional Services industry solution Industry Sub-segments Served  Consulting Serving  Audit & Tax Key Industry  Legal Sub-segments  IT Services/Outsourcing  Business Services/Government Contractors Collaboration with Customers  ASUG (American SAP User Group) Professional Forums to Services industry special interest group Capture  Executive Advisory Council Industry Needs  Annual Industry Value Network  Sapphire – SAP’s annual user conference © 2013 SAP AG or an SAP affiliate company. All rights reserved. 20
  • 21. Did You Know? SAP - Not Just for Large Organizations Over 75% of SAP installations worldwide are in companies with $1.5B or less in revenue… % SAP PROFESSIONAL SERVICES Total Customers: CUSTOMERS BY REVENUE > 100,000 Annual sales Large $1.5bil 10% Upper Mid $500mil -$1.49bil 4% Lower Mid $200 -$499mil 46% Small < $200mil 40% ~90% of SAP Professional Services Customers are companies with $1.5B or less in revenue © 2013 SAP AG or an SAP affiliate company. All rights reserved. 21
  • 22. SAP Professional Services Benchmarking Insights Example: Managing Engagement Processes and Talent Supply Chain is Critical for Operational Efficiencies Influence of Best Practice Coverage on Key KPIs for Professional Services Companies Best Practice Low Coverage High Coverage Effective Service Delivery Days Sales Outstanding “Fully Integrated Client to Cash processes allow for timely and accurate billing, facilitating prompt customer payment and improved customer sat.” 98 days 76% 24 days Efficient Operations & Support SGA Expense (% of Revenue) ““Automated processes for managing operational aspects of a Professional Services firm have a direct impact on Sales, General and Administrative 27.2 % 39% 16.5 % Expenses and overall profitability” Month-End Closing Process Time to Close Books “Formal, globally applicable processes to manage and close the organizations financial records and provide reporting on a monthly basis” 15 days 73% 4 days Employee Development and Retention Employee Turnover “Resources are the key asset for Service companies, as they represent the value proposition that you are offering to your client base. Continuously 35% 60% 14% developing the employee base directly impacts satisfaction and retention. “ Streamline the Talent Supply Chain process Time to Hire ““Automated processes for managing the Talent Supply Chain to ensure qualified candidates can be quickly identified and managed through the 120 days 75% 30 days recruiting and on-boarding.process.” Performance Improvement Opportunity X% Source: ASUG/SAP SCP Benchmarking Study, Based on Professional Services participants only (SAP Customers and Non-Customers) © 2013 SAP AG or an SAP affiliate company. All rights reserved. 22
  • 23. Summary Points • Contractors that ready themselves with the  right level of transparency enable ‐ Competitive position/insight ‐ Identify problems before they become  problematic ‐ Understand where best to spend precious  marketing and B&P resources and dollars • You can prosper and grow, do not accept  “flat”, you just need to be enabled to do so 3/14/2013 ©Copyright 2013 Dassian Inc. Page 23
  • 24. Q/A Use the Chat Feature to Submit Questions 3/14/2013 ©Copyright 2013 Dassian Inc. Page 24
  • 25. Thank You! Webcast Replay ―  http://bit.ly/dassiansap Join our LinkedIn Group:  Slideshare.net/Dassian SAP Dassian for Government  LinkedIn   http://linkd.in/145eL3I Contracting YouTube.com/Dassianinc • 6900 East Camelback  FB – facebook.com/dassianinc Rd.  Dan Murphy Suite 805 Scottsdale, Arizona  Dassian  85251 Twitter ‐ @dassianinc President & CEO • Phone: 480‐922‐1700 • Email:  dmurphy@dassian.com www.dassian.com 3/14/2013 ©Copyright 2013 Dassian Inc. Page 25