"The war for talent is over; the talent won!" Talent has become the key constraint in the growth of most firms. Given the shortage of available staff; attracting, retaining, and developing the very best talent, many of them Millennials, is a major source of competitive advantage. In this session, we'll discuss how to attract, retain and develop top performers.

1. Engaging the Next
Generation of Talent

2. 80%!!!! . . . So says PWC
“One day our generation’s gonna rule the
population.”

4. What are your biggest
challenges in working with
young team members?

8. What can we do to help them
see the bigger picture?

9. Call Centers, the Ultimate in
Unmotivated Employees

10. Why Do You Wash Your Hands?

11. “The greatest untapped source of
motivation . . . is a sense of
service to others; focusing on
the contribution of our work to
other peoples’ lives has the potential
to make us more productive than
thinking about helping ourselves.”
Dr. Adam Grant – Wharton

12. What would happen if
everyone at your firm knew
where you were going and
why?

13. “If they don't weigh in, then they
won't buy in.”
– Pat Lencioni

15. What are you
doing to
innovate
at your firm?
Social
Media
Business
Model
Cloud ROWE

16. Social Media

18. How static is your business model?

19. Not Just Tweaks, but Wholesale
Changes in the Value Proposition
Historical Value Proposition
Convenience
“Thank you for
remembering when my
taxes are due and reading
all of those new accounting
pronouncements so that I
don’t have to.”
Future Value Proposition
Enterprise Value
“Thank you for playing a
vital role in driving
business performance and
enterprise value.”

20. Copyright © 2015 American Institute of CPAs
It’s Already Changing . . .
Source: AICPA Trends survey
New hires at
accounting firms
2007
41,508
13%
Not
accounting
grads
87%
Accounting
grads
24%
Not
accounting
grads
76%
Accounting
grads
2012
53,092

21. A Bold Step that Some Small Firms are
Taking . . .

22. What about “the cloud?”

23. Cloud computing trends
Source: Sage North America
of small businesses are
demanding cloud-based
computing
61%

24. Technology adoption remains slow
Source: Sage North America
of firms are using online or cloud solutions to collaborate
and share accounting information with their clients
10%

25. How do we create clear linkages between
my job and the company goals?

26. Software Tools Can Help

27. Embrace Radical Transparency

28. Establish a
Frequent
Goal Setting
Rhythm

29. “3.5X More
Likely to be in
the Top
Quartile of
their
Industry.”

30. Bottoms Up & Cross
Functional Approach to Goals

31. What are you doing
to develop the
talent you have?

32. Deliberate Practice

33. Talent Development & Coaching
“If we treat people as
they are, we make them
worse. If we treat people
as they ought to be, we
help them become what
they are capable of
becoming.”
— Johann Wolfgang von
Goethe

34. Deep Domain
Knowledge

35. Willingness to Repeat
Hard Things, Even After
Initial Failures

36. Push Themselves Just
Beyond Their Current
Capabilities

37. "Organizations tend to assign
people based on what they're
already good at, not what
they need to work on."
‐ Geoff Colvin

38. Developmental Goals
"The best performers set goals
that are not just about the
outcome, but about the process
of reaching the outcome."

39. 3‐3‐1 in 15 minutes
•What’s working?
•What’s not?
•One goal

40. Let’s Connect
Dan Griffiths is the Director of
Strategic Planning at Tanner, a
CPA firm based in Salt Lake City.
He provides strategic and
business planning, business
coaching, and leadership
development. Contact Dan at:
dgriffiths@tannerco.com
Or connect with him on LinkedIn:
www.linkedin.com/in/dangriffiths
cpa