This is the slide deck I used when I led a workshop at the APEX Conference in February 2014. I will reupload with the audio from the lecture once it is processed.
9. Anatomy of a Social Organization
Community Managers Social Listening
Social Care
HR and Social Policies
Socially Empowered
Business Units
Social Strategy
10. Social Media Marketing
More precise
than direct mail.
Creative and emotional
brand impact of TV.
As measurable
as Web.
Not to mention: Less expensive, built for mobile, a two-way relationship with
our customers with targeting that goes beyond demographics.