SlideShare a Scribd company logo
1 of 34
Download to read offline
Accelerated Sales Performance
โ€ขโ€ฏ Sales Operation Discussion
โ€ขโ€ฏ Corporate Review
โ€ขโ€ฏ IS Solution Pillars
โ€ขโ€ฏ Communication Platform
โ€ขโ€ฏ Gamification
โ€ขโ€ฏ Predictive
โ€ขโ€ฏ Data Visualization
โ€ขโ€ฏ Q&A โ€“ Next Actions
โ€ขโ€ฏ #1 Sales Acceleration Platform
โ€ขโ€ฏ #2 Paid AppExchange Application
โ€ขโ€ฏ Inside & Outside Sales Solution
โ€ขโ€ฏ Enterprise Proven
โ€ขโ€ฏ PCI & HIPA Compliant
โ€ขโ€ฏ #75 on Tech 200 Fastest Growing
โ€ขโ€ฏ HQ: Silicon Slopes, UT
โ€ขโ€ฏ Lack of Production Activity
โ€ขโ€ฏ Lack of Connects
โ€ขโ€ฏ Lack of Conversions
โ€ขโ€ฏ Lack of Timely Contact
โ€ขโ€ฏ Lack of Objective Closed Loop Data
โ€ขโ€ฏ 5-10X Production Improvement
โ€ขโ€ฏ 30-60% RPC Improvement
โ€ขโ€ฏ 25-40% TQO Improvement
โ€ขโ€ฏ 15-25% Conversion Improvement
โ€ขโ€ฏ Complete Data and Audio Capture
communication

gamification

prediction

data visualization
voice | email | sms | fax
โ€ขโ€ฏ Local Presence
โ€ขโ€ฏ Leave Voice Message
โ€ขโ€ฏ Local Presence
โ€ขโ€ฏ Leave Voice Message
โ€ขโ€ฏ Native Salesforce Reporting
Typical Approach
โ€ขโ€ฏ Local Presence
โ€ขโ€ฏ Leave Voice Message
โ€ขโ€ฏ Native Salesforce Reporting
โ€ขโ€ฏ Dynamic SEEK Lists

8 AM

9 AM

10 AM

11 AM

12 P
Dynamic Seek Lists
โ€ขโ€ฏ VP Marketing
โ€ขโ€ฏ Local Presence
โ€ขโ€ฏ Leave Voice Message
โ€ขโ€ฏ Native Salesforce Reporting
โ€ขโ€ฏ Dynamic SEEK Lists

โ€ขโ€ฏ 10am-11am local time
โ€ขโ€ฏ East coast
โ€ขโ€ฏ Latest trade show
โ€ขโ€ฏ Dialed less than 6 times
โ€ขโ€ฏ Last dial at least 3 days ago
8 AM

9 AM

10 AM

11 AM

12 P
100x
โ€ขโ€ฏ Local Presence
โ€ขโ€ฏ Leave Voice Message
โ€ขโ€ฏ Native Salesforce Reporting
โ€ขโ€ฏ Dynamic SEEK Lists
โ€ขโ€ฏ Immediate Response

more likely to contact

21x
more likely to qualify
โ€ขโ€ฏ Additional Inbound Fields
โ€ขโ€ฏ How Many Calls were Missed?
โ€ขโ€ฏ Which Inbound Numbers Perform the
best?
โ€ขโ€ฏ What is my Service Level?
โ€ขโ€ฏ How many people called into LP #โ€™s?
โ€ขโ€ฏ Required Intro Message on ACDs
โ€ขโ€ฏ Flexible recording options
โ€ขโ€ฏ Management call monitoring
โ€ขโ€ฏ Complete auditability
points| leaderboards | badges
โ€ขโ€ฏ Points
โ€ขโ€ฏ Leaderboards
โ€ขโ€ฏ Badges
โ€ขโ€ฏ Throwdowns
โ€ขโ€ฏ Notifications
notify| sort| score
Excellent
Likelihood

โ€ขโ€ฏ Neural Score
โ€ขโ€ฏ Likelihood to Qualify & Close

Average
Likelihood

Poor
Likelihood
Typical List
โ€ขโ€ฏ Neural Score
โ€ขโ€ฏ Likelihood to Qualify & Close
โ€ขโ€ฏ Neural Sort
โ€ขโ€ฏ Likelihood to Contact
Typical List
โ€ขโ€ฏ Neural Score
โ€ขโ€ฏ Likelihood to Qualify & Close
โ€ขโ€ฏ Neural Sort
โ€ขโ€ฏ Likelihood to Contact

= High Contactability
Neural Sort
โ€ขโ€ฏ Neural Score
โ€ขโ€ฏ Likelihood to Qualify & Close
โ€ขโ€ฏ Neural Sort
โ€ขโ€ฏ Likelihood to Contact

= High Contactability
โ€ขโ€ฏ Neural Score
โ€ขโ€ฏ Neural Sort
โ€ขโ€ฏ Neural Notifications

Variant #4 โ€“ Punch me innice face!
the
#3
#2 Tell it to me colorfully
#1
straight
"Perhapstarget!" โ€“ contact away close
"Stay Smith is are not as almost fromwe
Careful, John Smith has Smith ispassedto
John on you one John powerful as
thought ." โ€“ Kontactor is about
passing .you in the King Kontactor to
you in the. KingJohn Smithchallenge.
pass you in the working, and stay on
challenge. KeepKing Contactor challenge.
Time to focus and stay ahead.
top!
display| engage| predict
immersive data experience
Sales Operation Center
communication

gamification

prediction

data visualization
โ€œ62% incease in
โ€œIncreased Productivity
contacts, 18%
โ€œThe Keyโ€ Increaseโ€
โ€œMajor Revenue
10 Foldโ€
-Charlie Fenning
increase in Salesโ€ - Mike Hansen
- Chris Jensen
- Jack Baldwin
โ€œThe Keyโ€ โ€“ Charlie Fenning
โ€œ62% increase in contacts, 18%
increase in Salesโ€ โ€“ Jack Baldwin
โ€œIncresed Productivity 10 Foldโ€
โ€“ Chris Jensen

โ€œMajor Revenue Increaseโ€ โ€“ Mike
Hansen

โ€œ62% incease in
โ€œIncreased Productivity
contacts, 18%
โ€œThe Keyโ€ Increaseโ€
โ€œMajor Revenue
10 Foldโ€
-Charlie Fenning
increase in Salesโ€ - Mike Hansen
- Chris Jensen
- Jack Baldwin

More Related Content

Similar to 12-13 InsideSales Introduction

Big Data for Small Businesses
Big Data for Small BusinessesBig Data for Small Businesses
Big Data for Small Businesses
Vivastream
ย 
Direct Mail Crash Course
Direct Mail Crash CourseDirect Mail Crash Course
Direct Mail Crash Course
Vivastream
ย 

Similar to 12-13 InsideSales Introduction (20)

InsideSales.com Salesforce Acceleration Platform
InsideSales.com Salesforce Acceleration PlatformInsideSales.com Salesforce Acceleration Platform
InsideSales.com Salesforce Acceleration Platform
ย 
1 28-14 is demonstration
1 28-14 is demonstration1 28-14 is demonstration
1 28-14 is demonstration
ย 
Managing the Lifecycle of Large Sales
Managing the Lifecycle of Large SalesManaging the Lifecycle of Large Sales
Managing the Lifecycle of Large Sales
ย 
Overcoming Grid Report Culture
Overcoming Grid Report CultureOvercoming Grid Report Culture
Overcoming Grid Report Culture
ย 
5 Steps to Lead Scoring
5 Steps to Lead Scoring5 Steps to Lead Scoring
5 Steps to Lead Scoring
ย 
2018.08 mari speech ThaiNLP Meetup#2
2018.08 mari speech ThaiNLP Meetup#22018.08 mari speech ThaiNLP Meetup#2
2018.08 mari speech ThaiNLP Meetup#2
ย 
Big Data for Small Businesses
Big Data for Small BusinessesBig Data for Small Businesses
Big Data for Small Businesses
ย 
Inbound Marketing
Inbound MarketingInbound Marketing
Inbound Marketing
ย 
Autotask how to stop being a whiner 2013
Autotask how to stop being a whiner 2013Autotask how to stop being a whiner 2013
Autotask how to stop being a whiner 2013
ย 
LMS process a ReLook (Chapter-2)
LMS process a ReLook (Chapter-2)LMS process a ReLook (Chapter-2)
LMS process a ReLook (Chapter-2)
ย 
About Taction
About TactionAbout Taction
About Taction
ย 
Inside the Great Ping Tree
Inside the Great Ping TreeInside the Great Ping Tree
Inside the Great Ping Tree
ย 
Head Hunting
Head HuntingHead Hunting
Head Hunting
ย 
Direct Mail Crash Course
Direct Mail Crash CourseDirect Mail Crash Course
Direct Mail Crash Course
ย 
Make Your Website Sell! Chamber Of Commerce Presentation
Make Your Website Sell!   Chamber Of Commerce PresentationMake Your Website Sell!   Chamber Of Commerce Presentation
Make Your Website Sell! Chamber Of Commerce Presentation
ย 
How to score with Marketing Automation?
How to score with Marketing Automation?How to score with Marketing Automation?
How to score with Marketing Automation?
ย 
More Than A Domain by Kevin Kopas
More Than A Domain by Kevin KopasMore Than A Domain by Kevin Kopas
More Than A Domain by Kevin Kopas
ย 
More Than A Domain
More Than A DomainMore Than A Domain
More Than A Domain
ย 
Usalytics.pitch.v3.1
Usalytics.pitch.v3.1Usalytics.pitch.v3.1
Usalytics.pitch.v3.1
ย 
Zack Urlocker, Scaling to a Billion and Beyond, BoS USA 2016
Zack Urlocker, Scaling to a Billion and Beyond, BoS USA 2016Zack Urlocker, Scaling to a Billion and Beyond, BoS USA 2016
Zack Urlocker, Scaling to a Billion and Beyond, BoS USA 2016
ย 

Recently uploaded

Call Girls Service Pune โ‚น7.5k Pick Up & Drop With Cash Payment 9352852248 Cal...
Call Girls Service Pune โ‚น7.5k Pick Up & Drop With Cash Payment 9352852248 Cal...Call Girls Service Pune โ‚น7.5k Pick Up & Drop With Cash Payment 9352852248 Cal...
Call Girls Service Pune โ‚น7.5k Pick Up & Drop With Cash Payment 9352852248 Cal...
roshnidevijkn ( Why You Choose Us? ) Escorts
ย 
VIP Call Girl in Mumbai ๐Ÿ’ง 9920725232 ( Call Me ) Get A New Crush Everyday Wit...
VIP Call Girl in Mumbai ๐Ÿ’ง 9920725232 ( Call Me ) Get A New Crush Everyday Wit...VIP Call Girl in Mumbai ๐Ÿ’ง 9920725232 ( Call Me ) Get A New Crush Everyday Wit...
VIP Call Girl in Mumbai ๐Ÿ’ง 9920725232 ( Call Me ) Get A New Crush Everyday Wit...
dipikadinghjn ( Why You Choose Us? ) Escorts
ย 
VIP Independent Call Girls in Andheri ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts...
VIP Independent Call Girls in Andheri ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts...VIP Independent Call Girls in Andheri ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts...
VIP Independent Call Girls in Andheri ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts...
dipikadinghjn ( Why You Choose Us? ) Escorts
ย 
Call Girls in New Ashok Nagar, (delhi) call me [9953056974] escort service 24X7
Call Girls in New Ashok Nagar, (delhi) call me [9953056974] escort service 24X7Call Girls in New Ashok Nagar, (delhi) call me [9953056974] escort service 24X7
Call Girls in New Ashok Nagar, (delhi) call me [9953056974] escort service 24X7
9953056974 Low Rate Call Girls In Saket, Delhi NCR
ย 
VIP Call Girl Service Andheri West โšก 9920725232 What It Takes To Be The Best ...
VIP Call Girl Service Andheri West โšก 9920725232 What It Takes To Be The Best ...VIP Call Girl Service Andheri West โšก 9920725232 What It Takes To Be The Best ...
VIP Call Girl Service Andheri West โšก 9920725232 What It Takes To Be The Best ...
dipikadinghjn ( Why You Choose Us? ) Escorts
ย 
VIP Independent Call Girls in Mumbai ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts ...
VIP Independent Call Girls in Mumbai ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts ...VIP Independent Call Girls in Mumbai ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts ...
VIP Independent Call Girls in Mumbai ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts ...
dipikadinghjn ( Why You Choose Us? ) Escorts
ย 
VIP Independent Call Girls in Bandra West ๐ŸŒน 9920725232 ( Call Me ) Mumbai Esc...
VIP Independent Call Girls in Bandra West ๐ŸŒน 9920725232 ( Call Me ) Mumbai Esc...VIP Independent Call Girls in Bandra West ๐ŸŒน 9920725232 ( Call Me ) Mumbai Esc...
VIP Independent Call Girls in Bandra West ๐ŸŒน 9920725232 ( Call Me ) Mumbai Esc...
dipikadinghjn ( Why You Choose Us? ) Escorts
ย 

Recently uploaded (20)

Webinar on E-Invoicing for Fintech Belgium
Webinar on E-Invoicing for Fintech BelgiumWebinar on E-Invoicing for Fintech Belgium
Webinar on E-Invoicing for Fintech Belgium
ย 
(Vedika) Low Rate Call Girls in Pune Call Now 8250077686 Pune Escorts 24x7
(Vedika) Low Rate Call Girls in Pune Call Now 8250077686 Pune Escorts 24x7(Vedika) Low Rate Call Girls in Pune Call Now 8250077686 Pune Escorts 24x7
(Vedika) Low Rate Call Girls in Pune Call Now 8250077686 Pune Escorts 24x7
ย 
7 tips trading Deriv Accumulator Options
7 tips trading Deriv Accumulator Options7 tips trading Deriv Accumulator Options
7 tips trading Deriv Accumulator Options
ย 
Call Girls Service Pune โ‚น7.5k Pick Up & Drop With Cash Payment 9352852248 Cal...
Call Girls Service Pune โ‚น7.5k Pick Up & Drop With Cash Payment 9352852248 Cal...Call Girls Service Pune โ‚น7.5k Pick Up & Drop With Cash Payment 9352852248 Cal...
Call Girls Service Pune โ‚น7.5k Pick Up & Drop With Cash Payment 9352852248 Cal...
ย 
VIP Call Girl in Mumbai ๐Ÿ’ง 9920725232 ( Call Me ) Get A New Crush Everyday Wit...
VIP Call Girl in Mumbai ๐Ÿ’ง 9920725232 ( Call Me ) Get A New Crush Everyday Wit...VIP Call Girl in Mumbai ๐Ÿ’ง 9920725232 ( Call Me ) Get A New Crush Everyday Wit...
VIP Call Girl in Mumbai ๐Ÿ’ง 9920725232 ( Call Me ) Get A New Crush Everyday Wit...
ย 
20240419-SMC-submission-Annual-Superannuation-Performance-Test-โ€“-design-optio...
20240419-SMC-submission-Annual-Superannuation-Performance-Test-โ€“-design-optio...20240419-SMC-submission-Annual-Superannuation-Performance-Test-โ€“-design-optio...
20240419-SMC-submission-Annual-Superannuation-Performance-Test-โ€“-design-optio...
ย 
Call Girls Koregaon Park Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Koregaon Park Call Me 7737669865 Budget Friendly No Advance BookingCall Girls Koregaon Park Call Me 7737669865 Budget Friendly No Advance Booking
Call Girls Koregaon Park Call Me 7737669865 Budget Friendly No Advance Booking
ย 
(INDIRA) Call Girl Srinagar Call Now 8617697112 Srinagar Escorts 24x7
(INDIRA) Call Girl Srinagar Call Now 8617697112 Srinagar Escorts 24x7(INDIRA) Call Girl Srinagar Call Now 8617697112 Srinagar Escorts 24x7
(INDIRA) Call Girl Srinagar Call Now 8617697112 Srinagar Escorts 24x7
ย 
VIP Independent Call Girls in Andheri ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts...
VIP Independent Call Girls in Andheri ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts...VIP Independent Call Girls in Andheri ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts...
VIP Independent Call Girls in Andheri ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts...
ย 
Call Girls in New Ashok Nagar, (delhi) call me [9953056974] escort service 24X7
Call Girls in New Ashok Nagar, (delhi) call me [9953056974] escort service 24X7Call Girls in New Ashok Nagar, (delhi) call me [9953056974] escort service 24X7
Call Girls in New Ashok Nagar, (delhi) call me [9953056974] escort service 24X7
ย 
Booking open Available Pune Call Girls Wadgaon Sheri 6297143586 Call Hot Ind...
Booking open Available Pune Call Girls Wadgaon Sheri  6297143586 Call Hot Ind...Booking open Available Pune Call Girls Wadgaon Sheri  6297143586 Call Hot Ind...
Booking open Available Pune Call Girls Wadgaon Sheri 6297143586 Call Hot Ind...
ย 
VIP Call Girl Service Andheri West โšก 9920725232 What It Takes To Be The Best ...
VIP Call Girl Service Andheri West โšก 9920725232 What It Takes To Be The Best ...VIP Call Girl Service Andheri West โšก 9920725232 What It Takes To Be The Best ...
VIP Call Girl Service Andheri West โšก 9920725232 What It Takes To Be The Best ...
ย 
Business Principles, Tools, and Techniques in Participating in Various Types...
Business Principles, Tools, and Techniques  in Participating in Various Types...Business Principles, Tools, and Techniques  in Participating in Various Types...
Business Principles, Tools, and Techniques in Participating in Various Types...
ย 
VIP Independent Call Girls in Mumbai ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts ...
VIP Independent Call Girls in Mumbai ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts ...VIP Independent Call Girls in Mumbai ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts ...
VIP Independent Call Girls in Mumbai ๐ŸŒน 9920725232 ( Call Me ) Mumbai Escorts ...
ย 
(Sexy Sheela) Call Girl Mumbai Call Now ๐Ÿ‘‰9920725232๐Ÿ‘ˆ Mumbai Escorts 24x7
(Sexy Sheela) Call Girl Mumbai Call Now ๐Ÿ‘‰9920725232๐Ÿ‘ˆ Mumbai Escorts 24x7(Sexy Sheela) Call Girl Mumbai Call Now ๐Ÿ‘‰9920725232๐Ÿ‘ˆ Mumbai Escorts 24x7
(Sexy Sheela) Call Girl Mumbai Call Now ๐Ÿ‘‰9920725232๐Ÿ‘ˆ Mumbai Escorts 24x7
ย 
Bandra High Profile Sexy Call Girls,9833754194-Khar Road Speciality Call Girl...
Bandra High Profile Sexy Call Girls,9833754194-Khar Road Speciality Call Girl...Bandra High Profile Sexy Call Girls,9833754194-Khar Road Speciality Call Girl...
Bandra High Profile Sexy Call Girls,9833754194-Khar Road Speciality Call Girl...
ย 
Mira Road Memorable Call Grls Number-9833754194-Bhayandar Speciallty Call Gir...
Mira Road Memorable Call Grls Number-9833754194-Bhayandar Speciallty Call Gir...Mira Road Memorable Call Grls Number-9833754194-Bhayandar Speciallty Call Gir...
Mira Road Memorable Call Grls Number-9833754194-Bhayandar Speciallty Call Gir...
ย 
Booking open Available Pune Call Girls Shivane 6297143586 Call Hot Indian Gi...
Booking open Available Pune Call Girls Shivane  6297143586 Call Hot Indian Gi...Booking open Available Pune Call Girls Shivane  6297143586 Call Hot Indian Gi...
Booking open Available Pune Call Girls Shivane 6297143586 Call Hot Indian Gi...
ย 
VIP Independent Call Girls in Bandra West ๐ŸŒน 9920725232 ( Call Me ) Mumbai Esc...
VIP Independent Call Girls in Bandra West ๐ŸŒน 9920725232 ( Call Me ) Mumbai Esc...VIP Independent Call Girls in Bandra West ๐ŸŒน 9920725232 ( Call Me ) Mumbai Esc...
VIP Independent Call Girls in Bandra West ๐ŸŒน 9920725232 ( Call Me ) Mumbai Esc...
ย 
Top Rated Pune Call Girls Sinhagad Road โŸŸ 6297143586 โŸŸ Call Me For Genuine S...
Top Rated  Pune Call Girls Sinhagad Road โŸŸ 6297143586 โŸŸ Call Me For Genuine S...Top Rated  Pune Call Girls Sinhagad Road โŸŸ 6297143586 โŸŸ Call Me For Genuine S...
Top Rated Pune Call Girls Sinhagad Road โŸŸ 6297143586 โŸŸ Call Me For Genuine S...
ย 

12-13 InsideSales Introduction