1. S. DALLAS PREVOST, M.D.
Cell: 469.450.2269 | jobcandidate@mail.com
Summary
I used to save lives. Now I save lifestyles.
Highly-motivated, tech-savvy insurance professional, with performance-driven call center
experience, accomplished in insurance sales, marketing and customer service. Exceptional
organizational, time management and multi-tasking abilities. Licensed in Texas General Lines –
Life, Accident, Health, Property and Casualty. Actively pursuing continuing education and
training programs to continue my professional development, including obtaining the FINRA Series
6 and 63 Securities licensure. More than 7,900+ combined Facebook and LinkedIn connections!
Objective
Seeking a State Farm Agent and participant in the Agent Aspirant program to serve as a mentor.
I am primarily interested in aligning myself with a keen entrepreneurial professional capable of
thinking outside of the proverbial box to help me fully leverage my unique talents, skills and
experience to rapidly become a top producer and financial advisor.
Core Competencies
 Social Networking
 Cold Calling and Lead Generation
 Adept at Consultative Selling
 Skilled at Persuasion and Negotiation
 Able to Close a Sale
 Professional Sales Presentations
 Customer Retention
 Effective Analytical Skills
 Strong Attention to Details
 Results-Driven Team Leadership
 Flexibility and Adaptability to changing
Priorities and Deadlines
 Highly Effective Communication Skills
 Public Speaking and Group Presentations
 Strong Interpersonal Skills
 Office Management and Administration
 Microsoft Office Suite
 Strong Keyboarding and Systems Navigation Skills
Education
Emperor’s College of Traditional Oriental Medicine Masters Degree
Santa Monica, CA
University of Texas Southwestern Medical School Doctorate of Medicine
Dallas, TX
Texas Tech University Bachelors of Science
Lubbock, TX
Licenses and Certifications
General Lines License – Life, Accident, Health & HMO February 2013
Texas Department of Insurance, License 1813821
General Lines License – Property and Casualty August 2014
Texas Department of Insurance, License 1813821

2. S. DALLAS PREVOST, M.D. | Cell: 469.450.2269 | jobcandidate@mail.com | Page 2 of 3
Insurance Experience
Licensed Property & Casualty CCC-Sales Quote & Bind Agent June 2014 – Present
StateFarm -- Dallas, TX
 Handle inbound calls in a busy call center environment.
 Promote client retention through high-quality customer service and follow through.
 Provide phone-requested quotes for automotive and fire coverage.
 Conduct in-depth Needs Analysis before recommending appropriate coverage.
 Act as field underwriter to determine eligibility and rate: gather and carefully review
relevant information including lost history report, prior insurance coverage, credit
information, and motor vehicle report
 Bind eligible “raw new” and added-car applications and process replacement vehicles.
 Prepare and send binders, temporary ID cards, receipts, recurring payment plan
authorization forms, Selection/Rejection forms, and other supporting documents to
customer.
 Process TOOF (time out of force) payments and reinstate coverage.
 Complete after-call activity work with appropriate agency follow up and call-to-action.
 Pivot to other State Farm products including Life Insurance and Financing,
 Ask for referrals from customer and/or automotive dealership.
 Coordinate with State Farms’ internal departments to find solutions and resolve matters.
 Pursue continuing education and training programs to continue professional development.
Key Accomplishments: Repeatedly recognized for providing my customers with a State
Farm Re3markable™ customer service experience.
Licensed Insurance Telesales Agent August 2013 – January 2014
Blue Cross Blue Shield of Florida / EtechGlobalServices-- Dallas, TX (6 months)
 Handled both inbound and outbound calls in a busy call center environment.
 Promoted client retention through high-quality customer service and follow through.
 Provided phone requested quotes to customers for changes to existing coverage.
 Answered questions and educated customers on key issues surrounding Health Care Reform.
 Routinely conducted in-depth Needs Analysis before recommending appropriate coverage.
 Helped customers navigate the health care exchange.
 Assisted customers in determining their eligibility for a premium tax credit on the exchange.
 Enrolled members into individual under 65 Qualified Health Plans and completed their
online applications, both on and off the federally-facilitated health insurance marketplace.
 Upsold products including Dental, Accidental Death and Dismemberment, Critical Illness,
and Hospital Indemnity plans.
 Coordinated with BCBS of Florida’s internal departments to find solutions and resolve
matters.
 Pursued continuing education and training programs to continue professional development.
Key Accomplishments:
 Retained >90% of policyholders during both their annual renewal period and the
initial open enrollment period under the Affordable Care Act.
 Achieved high sales percentage with consultative, value-focused customer service, thus
consistently ranked among agency’s top producers and qualified for the monthly bonus.

3. S. DALLAS PREVOST, M.D. | Cell: 469.450.2269 | jobcandidate@mail.com | Page 3 of 3
Licensed Insurance Agent January 2013 – May2013
American Income Life / Roland Agency -- Las Colinas, TX (5 months)
 Called >500 warm leads each week to expand client base.
 Actively solicited new referrals on an ongoing basis.
 Delivered highly-effective, in-home, needs-based laptop presentations to working-class families.
 Provided an in-depth Needs Analysis to clients to uncover any areas of exposed risk, then
presented and clearly explained available life insurance options based on their needs and goals.
 Upsold ancillary products including Accidental Death and Dismemberment, Cancer,
Critical Illness, and Hospital Indemnity plans.
 Counseled customers on underwriting eligibility.
 Prepared necessary online “paperwork” to process insurance sales and renewals.
 Processed applications, payments, corrections, endorsements and cancellations.
 Ensured resolution of submitted claims in a time-efficient manner.
 Performed administrative tasks, such as keeping records and handling policy renewals.
 Submitted up-to-date activity and production logs to agency management for review.
Key Accomplishment: Frequently met and exceeded weekly sales quota, thus qualifying
for a weekly bonus.
Additional Work History
Independent Social Member November 2013 – present
Solavei – Dallas, TX
Web Designer / Copywriter / SEO Specialist / Owner May 2009 – December 2012
Watch Foodie Network – Irving, TX
Internal Medicine Hospitalist March 2008 – February 2009,
Oroville Hospital – Oroville, CA October 2006 – March 2007
Internist / Medical Acupuncturist / Owner May 2007 – February 2008
Age Right MedSpa & Wellness Center – Rancho Mirage, CA
Internist / Medical Acupuncturist / Owner September2005–August2006
Women’s Integrative Health – Marina del Rey, CA
Intern / Acupuncturist / Herbalist January 2005 – May 2006
Emperor’sCollegeofTraditionalOrientalMedicine– SantaMonica,CA
Shift Physician-In-Charge of Emergency Department March 2001 – August 2003
Jamaica Hospital Medical Center – Jamaica, NY
Hobbies & Interests
Skiing, scuba diving, hobie cat sailing, ecotourism, photography, collecting tribal art, social media,
disaster and humanitarian relief.

4. Dear Recruiting/Hiring Manager,
I was very excited to learn about the State Farm Agent Aspirant program.
You may be wondering why a former physician is applying for this position. If so, please take a
moment to review my Personal Statement.
In today's economy, there's no time to waste on workers who lack the necessary skills and
motivation. I’m certain that I am a good match for this program and a great fit with your agency, as
you will see when you review my résumé and supporting documents. I have the required skills and
considerable experience to transition into this new role. I am ready for this career change and
guarantee that my work will exceed your expectations.
My varied experience in a number of insurance products over the last couple of years has given
me invaluable sales and customer service experience working first as a field agent and then more
recently as a telesales agent in two busy performance-driven call centers, including State Farm’s
own CCC-Sales Quote & Bind department in Richardson.
Other key skills and qualifications include:
 More than 7,900 combined Facebook and LinkedIn connections
 Adept at consultative selling
 Skilled at persuasion and negotiation
 Able to close a sale
 Highly effective communication skills—both written and oral
 Strong attention to details
 Expertise in rapidly building confidence and obtaining sensitive personal and financial
information
I eagerly look forward to the opportunity to discuss the substantial value I could add to your
agency, and how I can contribute to its growth and reputation.
Best wishes,
S. Dallas Prevost, M.D.
Licensed Insurance Professional
Life, Accident, Health, Property & Casualty

5. Personal Statement
Why a Physician Can Become a Top Salesperson
by S. Dallas Prevost, M.D.
Some people may ask, "why would a highly trained physician give up medicine to go into sales?
Or into insurance, for that matter?”
Well, although most doctors would never admit it, we sell every day to our patients—we sell
them on procedures and treatments, and whether or not they should keep you as their
physician. We have to sell our colleagues on making referrals to us. We have to sell
hospitals on granting us admitting privileges.
As one of my sales "gurus", Brian Tracy, so eloquently stated: "Nothing happens in the
business world until a sale takes place. Salespeople are the forerunners of progress. The
most successful organizations in the world are all superb selling organizations. It's upon the
efforts and success of salespeople that the whole economy floats."
Brian Tracy describes sales as the "ultimate default career." Many people end up in sales due
to some turn of fortune or because they can't find any other job that pays them what they
need. Some of the top sales professionals in the world will admit that they had no intention of
getting into or staying in the sales industries, yet most wouldn't change their decision to stay. If
you follow the corporate path, sales prepares you for a large portion of executive positions. In
fact, over 85% of today’s CEOs, presidents and senior executives come from a background in
sales and marketing.
Most would agree, a medical education prepares a physician for a demanding work
environment, arms us with critical decision-making tools and instills an unmatched work
ethic—not to mention strength of intellect and character. Physicians are enormously driven,
intelligent and fast learners; all characteristics—when combined with an unyielding belief in
the company, the product and yourself—that go into making one a top sales professional in their
chosen industry.
Nonetheless, I don't see myself as a salesperson. Rather, I see myself as a “doctor of selling.”
By applying a consultative approach, I routinely follow the same three-part sequence of
examination, diagnosis and prescription I used when I still practiced medicine.
First, I do a thorough examination by skillfully asking excellent questions and listening carefully to the
answers. Second, I repeat back the results of my examination, and double check my diagnosis, so
that we both agree a treatable condition exists and that I’ve identified it accurately. Third, I share
some insights as to why, on balance, what I am recommending is the best available treatment for the
ailment that I’ve diagnosed. Then I follow up to ensure treatment success and customer satisfaction.
Equally important, I schedule routine checkups for preventative maintenance.

6. From: Sarah McDonough
Sent: Saturday, September 20, 2014 6:24 PM
To: CCCSales-DAL-Representatives
Cc: CCCSales-DAL-AllLeadership
Subject: Look who's being Remarkable!
Congratulations to Dallas Prevost
for providing Re3
markable™
customer service and receiving a customer
compliment!!!
State Farm customer, Bronson H., wanted us to know how incredible his experience was tonight with
representative Dallas Prevost. He said that she was wonderful to interact with, and she helped him
through everything and it was great to work with her.
He explained that her clear explanations, and nice personality will make him a State
Farm customer for life!
Thank you, for being Remarkable Dallas!
From: Caleb Dirks
Sent: Saturday, November 01, 2014 11:17 AM US Mountain Standard Time
To: Dallas Prevost
Cc: CCCSales-DAL-Supervisors; CCCSales-DAL-Representatives
Subject: Look Who's Being Remarkable...
Dallas Prevost - Congratulations on the following Remarkable Remarks:
New customer, Tina, called to discuss auto and renter’s policies with Dallas. Tina wanted to take a
moment, after coverages were bound for both policies, to discuss how great of a job that Dallas did
today. Tina stated that Dallas was very impressive, took the time to discuss the coverages in detail,
explained everything and is fantastic at her job. Way to go, Dallas. Thank you.

7. From: Stuart Lancaster
Sent: Monday, January 05, 2015 11:35 AM
To: CCCSales-DAL-Representatives
Cc: CCCSales-DAL-AllLeadership
Subject: Look Who's Being Remarkable!
Congratulations to Dallas Prevost
for providing Re3
markable™
customer service and receiving a customer
compliment!!!
Ms. Allen said that Dallas did an excellent job with helping her get her vehicle added to her policy
today. She said that Dallas explained the coverage and had a needs based conversation as to what
Ms. Allen should and shouldn't carry on her policy.
Thank you for being Remarkable Dallas!

9. ENCORE INTERNATIONAL
INVESTMENT FUND, LLC
2608 INWOOD ROAD * DALLAS, TX 75235
PHONE: 214-366-0229 * FAX: 214-350-0928
To Whom It May Concern:
I am very pleased to provide this letter of recommendation for Sairwaa Prevost.
Sairwaa worked on my team of licensed insurance agents for Florida Blue campaign that was
managed by Etech Global Services. She is an outstanding agent and consistently provided
excellent service to our members. Sairwaa worked in the U65 individual plans and provided
excellent customer service to our members. Sairwaa is very knowledgeable about the
insurance business and has been a great asset to our organization. Her dedication for
helping others is highly commendable.
Sairwaa is a pleasure to work with and has an outstanding attitude. Her takes feedback very
well and implements the feedback immediately to help improve her performance.
I would highly recommend Sairwaa for any position that her seeks. She is a very loyal
associate to any organization and works hard to learn all the facets of her job in order to be
the best she can be.
If you would like to discuss further, please do not hesitate to contact me at 903-386-6770.
Sincerely,
Cynthia Kirk Harrison
Account Leader
Etech Global Services
Florida Blue Campaign

10. -----Original Message-----
From: Roseanne [mailto:xxxxxx@aol.com]
Sent: Saturday, January 18, 2014 7:01 AM
To: sairwaa.prevost@xxxxxfloridablue.com
Subject: My new plan 1477B
To Whom It May Concern:
I would like to take this opportunity to tell you about a very special person employed by
Florida Blue. Her name is Sairwaa Prevost, and I am so grateful that she was on the
other end of the telephone the day I called Florida Blue for help to get a new insurance
plan through the Marketplace.
I have been insured with Florida Blue for 22 years and I was insured with BCBS of NJ
for 8 years. Ms. Prevost was amazing. She was very familiar with various plans and
worked with me for some time to get me into a plan that fit our needs before the
deadline on 12/24/13. She was so very patient and pleasant and worked with me even
though her office was closing and it was getting very late. She was determined to make
sure I got insurance before she left for her two day holiday which is something I don't
think everyone would be willing to do. She never tried to get me off the phone so she
could leave.
I think Ms. Prevost went above and beyond her duties that night. I was so frustrated
and confused that night after being on the Marketplace website and being on hold for
hours, and she basically came to my rescue. She assured me she would get the matter
cleared up before the deadline and she did! She instructed me step by step what to do
in the next few days to cancel my present policy and how to pay for the new one. She
gave me the correct phone numbers I needed to have and e-mailed me information I
needed.
I was so relieved to have finally gotten this matter straightened out thanks to her. She is
an awesome person, and i think Florida Blue is very lucky to have her as an employee.
Thank you.
Roseanne Stxxx
Florida Blue Member