This document contains questions and responses from an interview between Jesper Kehlet, president of Curogens, and Kim Christensen, director of Cayminds, about common reasons why ERP implementations fail and how companies can avoid these issues. They discuss the importance of executive sponsorship, adequate investment, effective training approaches, limiting customizations, ensuring industry knowledge among consultants, and properly managing organizational change. The document also includes information about free offers and contact details for Curogens.

2. Jesper Kehlet
President, Curogens
Kim Christensen
Director, Cayminds

3. What is the main reason you see
ERP implementations fail?

4. How can having an executive
sponsor who champions the
project and keeps it moving help?

5. A second way to sent your ERP
implementation off the rails is to
invest too little, right?

6. So what’s the best way for
companies to approach their
training for the new ERP system?

7. Is it the responsibility of your ERP
partner to bring up issues that
they see?

8. Do you see more companies using
intranet and wikis or creating
power users in each department?
Are you seeing more of that
grassroots approach to training?

9. I’ve also seen
companies that
incorporate excess
customizations. How
does that affect the
project?

10. The Fourth Mistake
I’ve seen companies
make is hiring a
consultant that’s
technically sound but
doesn’t have industry
knowledge.

11. I’ve seen ERP implementations
fail due to a lack of change
management. In other words, you
may get the system configured
correctly, it’s never adopted by
users.

12. Do you think companies are
underestimating the amount of
change? Are they not thinking
about human nature and the
ability to stonewall?

13. Questions?

14. Special Offer
• Free Upgrade Assessment & Health Check of
Dynamics AX System
or
• ½ off a Project Review

15. Contact Us
Phone: 317-815-8120
Email: sales@curogens.com
Twitter: @Curogens