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How to Use LinkedIn and Other
Social Tools to Increase Sales:
A Conversation with Luanne Tierney
What is Social Selling?
Social selling is using social
media for generating &
executing sales. It’s based on
listening to prospects, and
sharing content to directly
engage them.
Connect
Share
Engage
Simple Question
Why is this important?
What if you could have all your sales leads
in a single room?
Real Results When Done Right
Sources: IBM | Hubspot 2013 | State of Inbound Marketing 2013
✓ 78% of salespeople using social media outsell their
peers
✓ Social media produces almost 2x the leads of trade
shows, telemarketing, direct mail or pay-per click
✓ 52% of all marketers sourced a lead from Facebook
in 2013
LinkedIn: Engage Where
Engagement Happens
Who are you connected to?
But, isn’t LinkedIn mostly
for job hunting?
Your competition is using LinkedIn
Social Selling Efforts
15% 31% 21%
More
customer
renewals
Greater team
margin
attainment
More reps
reaching their
targets
Source: Aberdeen Group
How to Begin?
NEW GAME
“It’s important to build a personal brand because it’s the
only thing you’re going to have. Your reputation online
matters, which in the new business world is pretty much the
game, so you’ve got to be a good person. You can’t hide
anything, and more importantly, you’ve got to be out
there at some level.”
Gary Vaynerchuk Entrepreneur, Author, Investor
STEP 1: HAVE A GREAT PRESENCE
Where do they hang?
Go to IT forums & see what
customers are saying
What are their interests?
What are they reading?
STEP 2: RESEARCH YOUR AUDIENCE
STEP 3: BEFORE DOING
ANYTHING…LISTEN!
▪ What’s being said?
▪ What are customers’ hot topics?
▪ What are their key concerns?
▪ What are latest trends?
▪ What is the current IT news?
This will help you know the
content to share
STEP 4: ENGAGE
SHARE RELEVANT CONTENT & START CONVERSATIONS
✓ Post a very intriguing question like:
“Want to know the top security mistakes
every company makes? Download xyz”
✓ Link the download to your site so marketing
team can monitor who is clicking on the links
✓ Follow up within a week with a question or
conversation starter
What does Marketing
Need to do?
Target the best groups
Sales people pick off the
engaged prospect for more
direct conversation
What is the Importance of
the Long Form Posts?
Get found!
● Google ranks authorship
● Sharing increases rankings
● LinkedIn content increases engagement
Aren’t LinkedIn Groups
often like a Rave?
Here one day, gone the next?
LinkedIn conversations
in email and websites
increase engagement
What are some Main
LinkedIn Tips?
LinkedIn Tips
LinkedIN
1. Use headlines to stimulate attention; your title is not always
the best headline
2. Create a summary showing value you bring. Write in the 1st
person
3. Use data or industry stats to gain credibility
4. Show your expertise
5. List skills your customers will want to hear
6. Use LinkedIn "Professional Portfolio” to share presentations,
videos, links, PDFs etc.
What Investment do the
Sales People Need
to Make?
LinkedIn Premium – Sales
Professional
• Improve your professional identity
• Discover who’s interested in you
• Get analytics to improve your professional presence
• Be prepared with key information on business contacts
• Grow your professional network
• Make new business contacts outside your network
• Get introduced through your network
• Make yourself available to new contacts
• Promote and grow your business
• Zero in on the right people
• Easily stay on top of your search
• Reach out credibly to anyone on LinkedIn
Price – Starting at US$23.99/MO
So what about Twitter?
Who can you find?
What can we learn?
How we should start?
Remember
Linked
IN
Google
+
Twitt
er
Facebo
ok
Break Down The Walls
Sounds great but...
Isn’t it time consuming
TURN SALES INTO
SOCIAL SELLING PRO’S
WEEKLY
MONTHLY
DAILY
Review & update your LinkedIn Summary, current role description,
adding in new talking points & achievements respectively
Schedule time to spend in key LinkedIn Groups to add comments,
start discussions and reach out to ‘qualifying’ individuals
Write an article highlighting your perspective on one of the major
challenges in one of the markets you serve, & post it into LinkedIn
Share an on-topic article – from a trusted source, your
company’s website, or LinkedIn Pulse
(tip: pre-schedule the week using Content MX)
QUARTERLY
DAILY
.
Search | Learn | Engage
How do I convince the sales team?
What are some of the
solutions to help?
Content and Management
Strategy Sales Lead Data
Free Assessment of Your
LinkedIn and Social Selling Strategy
Thank you for attending!
A member of the ContentMX team will be reaching out
to you over the next few days to schedule your free
assessment of your LinkedIn and Social Selling
strategy.
You can also reach me at jeff@contentmx.com or at 781.444.7000 if you
have any questions about the webinar or your free assessment.

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How to Use LinkedIn and Other Social Tools to Increase Sales: A Conversation with Luanne Tierney

  • 1. How to Use LinkedIn and Other Social Tools to Increase Sales: A Conversation with Luanne Tierney
  • 2. What is Social Selling? Social selling is using social media for generating & executing sales. It’s based on listening to prospects, and sharing content to directly engage them. Connect Share Engage
  • 3. Simple Question Why is this important?
  • 4. What if you could have all your sales leads in a single room?
  • 5. Real Results When Done Right Sources: IBM | Hubspot 2013 | State of Inbound Marketing 2013 ✓ 78% of salespeople using social media outsell their peers ✓ Social media produces almost 2x the leads of trade shows, telemarketing, direct mail or pay-per click ✓ 52% of all marketers sourced a lead from Facebook in 2013
  • 7.
  • 8. Who are you connected to?
  • 9. But, isn’t LinkedIn mostly for job hunting?
  • 10. Your competition is using LinkedIn Social Selling Efforts 15% 31% 21% More customer renewals Greater team margin attainment More reps reaching their targets Source: Aberdeen Group
  • 12. NEW GAME “It’s important to build a personal brand because it’s the only thing you’re going to have. Your reputation online matters, which in the new business world is pretty much the game, so you’ve got to be a good person. You can’t hide anything, and more importantly, you’ve got to be out there at some level.” Gary Vaynerchuk Entrepreneur, Author, Investor
  • 13. STEP 1: HAVE A GREAT PRESENCE
  • 14. Where do they hang? Go to IT forums & see what customers are saying What are their interests? What are they reading? STEP 2: RESEARCH YOUR AUDIENCE
  • 15. STEP 3: BEFORE DOING ANYTHING…LISTEN! ▪ What’s being said? ▪ What are customers’ hot topics? ▪ What are their key concerns? ▪ What are latest trends? ▪ What is the current IT news? This will help you know the content to share
  • 16. STEP 4: ENGAGE SHARE RELEVANT CONTENT & START CONVERSATIONS ✓ Post a very intriguing question like: “Want to know the top security mistakes every company makes? Download xyz” ✓ Link the download to your site so marketing team can monitor who is clicking on the links ✓ Follow up within a week with a question or conversation starter
  • 18. Target the best groups
  • 19. Sales people pick off the engaged prospect for more direct conversation
  • 20. What is the Importance of the Long Form Posts?
  • 21. Get found! ● Google ranks authorship ● Sharing increases rankings ● LinkedIn content increases engagement
  • 22. Aren’t LinkedIn Groups often like a Rave? Here one day, gone the next?
  • 23. LinkedIn conversations in email and websites increase engagement
  • 24.
  • 25. What are some Main LinkedIn Tips?
  • 26. LinkedIn Tips LinkedIN 1. Use headlines to stimulate attention; your title is not always the best headline 2. Create a summary showing value you bring. Write in the 1st person 3. Use data or industry stats to gain credibility 4. Show your expertise 5. List skills your customers will want to hear 6. Use LinkedIn "Professional Portfolio” to share presentations, videos, links, PDFs etc.
  • 27. What Investment do the Sales People Need to Make?
  • 28. LinkedIn Premium – Sales Professional • Improve your professional identity • Discover who’s interested in you • Get analytics to improve your professional presence • Be prepared with key information on business contacts • Grow your professional network • Make new business contacts outside your network • Get introduced through your network • Make yourself available to new contacts • Promote and grow your business • Zero in on the right people • Easily stay on top of your search • Reach out credibly to anyone on LinkedIn Price – Starting at US$23.99/MO
  • 29. So what about Twitter?
  • 30.
  • 31. Who can you find?
  • 32. What can we learn?
  • 33. How we should start?
  • 35. Sounds great but... Isn’t it time consuming
  • 36. TURN SALES INTO SOCIAL SELLING PRO’S WEEKLY MONTHLY DAILY Review & update your LinkedIn Summary, current role description, adding in new talking points & achievements respectively Schedule time to spend in key LinkedIn Groups to add comments, start discussions and reach out to ‘qualifying’ individuals Write an article highlighting your perspective on one of the major challenges in one of the markets you serve, & post it into LinkedIn Share an on-topic article – from a trusted source, your company’s website, or LinkedIn Pulse (tip: pre-schedule the week using Content MX) QUARTERLY DAILY .
  • 37. Search | Learn | Engage
  • 38. How do I convince the sales team?
  • 39. What are some of the solutions to help?
  • 41. Free Assessment of Your LinkedIn and Social Selling Strategy Thank you for attending! A member of the ContentMX team will be reaching out to you over the next few days to schedule your free assessment of your LinkedIn and Social Selling strategy. You can also reach me at jeff@contentmx.com or at 781.444.7000 if you have any questions about the webinar or your free assessment.