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New Approaches to Real-Time Application
Testing and Performance Monitoring



December 15, 2011
Agenda
•   Best practices for holiday performance testing
•   New testing and monitoring techniques
•   Demo
•   Q&A
The Online Market




              You are here!
Cyber Monday 2011




          • $1.3B
          • 33% y/y growth in traffic
          • 10.8% is Mobile (3.9% last year)
iCommerce: Biggest Mobile Influence
The IT Landscape Has Changed
What is “Peak Load”?
•   100%, 200%...500%+?
•   How much mobile traffic should we prepare for…and how?


What Are The Most Important Transactions?
•   What are the most profitable paths users follow?
•   What is the affect of non-buying “browsing” on paying customers?


What System Do You Test In?
•   Is the lab good enough?
•   Production testing is taboo (isn’t it)?


How Will You Find The Issues?
•   Complexity reigns
•   How do we see where issues are at load?
The IT Landscape Has Changed
What is “Peak Load”?
•   You must to test to new limitswith a mix of web and mobile traffic



What Are The Most Important Transactions?
•   Those that you determine as profitable, complex and/or risky



What System Do You Test In?
•   Testing is a continuous process from the lab to live production



How Will You Find The Issues?
•   Monitoring during tests for the the end-to-end view while tests run
BEST PRACTICES
Monitoring best practice 1
“Assume Nothing”




                             Oops. A
                             production server!


   UAT Environment
   topology autodetected
Monitoring best practice 2
  Visibility explains REAL phenomenas

Specific transaction
type is failing




Specific location is
failing
Monitoring best practice 2
Visibility explains REAL phenomenas



                                      It is pretty
                                      easy to
                                      see the
                                      load
                                      balance
                                      mismatch




                  You can see that
                  the % Time spent
                  between User
                  and Data Center
                  is the issue here


                   When compared      Or the %Time
                   to % Time spent    spent rendering
                   within the Data    on the user’s
                   Center             device
Monitoring best practice 3
Baseline and compare

                    Compare application model of
                    100% load vs. 150% of load
Testing best practice 1
• Start early & test progressively.
   – Begin in development
   – Run many iterative tests that address performance from
     code though infrastructure
   – Finish in production (Live prod to really be sure)
Testing best practice 2
• Test realistically.
   – Model users acting like humans
   – Stress & measure at a realistic pace
   – Run at true scale
   – From different locations and devices
Testing best practice 3
• Seek a single source of performance truth.
  – Get Dev & Ops on the same page. (Is 2 seconds okay?)
  – Measure with the same tools in Dev, Test & Ops
  – Correlate monitoring data with test data as tests run
Thankfully, There is a Solution

         SharePath identifies critical transactions
         to test what matters most


              CloudTest enables testing to any
              level with web or mobile traffic – in
              lab or production environments

                        Monitor critical metrics during
                        and after tests to isolate and
                        prevent production outages
Demo
Summary
• The IT Landscape has changed
• Start your testing early, test progressively, and
  test realistically
• When monitoring critical applications, assume
  nothing, look for root cause phenomena, use
  baselines, and compare
• SharePath and CloudTest provide an integrated
  solution
Questions



   Contact SOASTA:                        Contact Correlsense:
   www.soasta.com/cloudtest/              www.correlsense.com/demo
   info@soasta.com                        www.real-user-monitoring.com
   866.344.8766                           info@correlsense.com
   Follow us:                             Follow us:

        twitter.com/cloudtest                  twitter.com/correlsense
        facebook.com/cloudtest                 facebook.com/correlsense

                                                        Get your free copy
         Download
                                 GET STARTED             SharePath RUM!
    CloudTest Lite - FREE!
                                   TODAY!      http://www.real-user-monitoring.com/
www.soasta.com/cloudtest/lite/

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Webinar soasta correlsense_retail_ready_slideshare

  • 1. New Approaches to Real-Time Application Testing and Performance Monitoring December 15, 2011
  • 2. Agenda • Best practices for holiday performance testing • New testing and monitoring techniques • Demo • Q&A
  • 3. The Online Market You are here!
  • 4. Cyber Monday 2011 • $1.3B • 33% y/y growth in traffic • 10.8% is Mobile (3.9% last year)
  • 6. The IT Landscape Has Changed What is “Peak Load”? • 100%, 200%...500%+? • How much mobile traffic should we prepare for…and how? What Are The Most Important Transactions? • What are the most profitable paths users follow? • What is the affect of non-buying “browsing” on paying customers? What System Do You Test In? • Is the lab good enough? • Production testing is taboo (isn’t it)? How Will You Find The Issues? • Complexity reigns • How do we see where issues are at load?
  • 7. The IT Landscape Has Changed What is “Peak Load”? • You must to test to new limitswith a mix of web and mobile traffic What Are The Most Important Transactions? • Those that you determine as profitable, complex and/or risky What System Do You Test In? • Testing is a continuous process from the lab to live production How Will You Find The Issues? • Monitoring during tests for the the end-to-end view while tests run
  • 9. Monitoring best practice 1 “Assume Nothing” Oops. A production server! UAT Environment topology autodetected
  • 10. Monitoring best practice 2 Visibility explains REAL phenomenas Specific transaction type is failing Specific location is failing
  • 11. Monitoring best practice 2 Visibility explains REAL phenomenas It is pretty easy to see the load balance mismatch You can see that the % Time spent between User and Data Center is the issue here When compared Or the %Time to % Time spent spent rendering within the Data on the user’s Center device
  • 12. Monitoring best practice 3 Baseline and compare Compare application model of 100% load vs. 150% of load
  • 13. Testing best practice 1 • Start early & test progressively. – Begin in development – Run many iterative tests that address performance from code though infrastructure – Finish in production (Live prod to really be sure)
  • 14. Testing best practice 2 • Test realistically. – Model users acting like humans – Stress & measure at a realistic pace – Run at true scale – From different locations and devices
  • 15. Testing best practice 3 • Seek a single source of performance truth. – Get Dev & Ops on the same page. (Is 2 seconds okay?) – Measure with the same tools in Dev, Test & Ops – Correlate monitoring data with test data as tests run
  • 16. Thankfully, There is a Solution SharePath identifies critical transactions to test what matters most CloudTest enables testing to any level with web or mobile traffic – in lab or production environments Monitor critical metrics during and after tests to isolate and prevent production outages
  • 17. Demo
  • 18. Summary • The IT Landscape has changed • Start your testing early, test progressively, and test realistically • When monitoring critical applications, assume nothing, look for root cause phenomena, use baselines, and compare • SharePath and CloudTest provide an integrated solution
  • 19. Questions Contact SOASTA: Contact Correlsense: www.soasta.com/cloudtest/ www.correlsense.com/demo info@soasta.com www.real-user-monitoring.com 866.344.8766 info@correlsense.com Follow us: Follow us: twitter.com/cloudtest twitter.com/correlsense facebook.com/cloudtest facebook.com/correlsense Get your free copy Download GET STARTED SharePath RUM! CloudTest Lite - FREE! TODAY! http://www.real-user-monitoring.com/ www.soasta.com/cloudtest/lite/

Editor's Notes

  1. Testing with a production server. Every day at the same time, production outage that was not explained. Turned out this was the time they ran the tests. Part of the team had to stop the test because they got called in to a Production war room, not knowing it was directly related.
  2. CPU is spiking. So what? Example about network monitoring complaining about high throughput. What does it affect? Is it burning the cable?Should be the other way around – look for phenomenas affecting users and drill to root cause
  3. CPU is spiking. So what? Example about network monitoring complaining about high throughput. What does it affect? Is it burning the cable?Should be the other way around – look for phenomenas affecting users and drill to root cause
  4. Give example of chatty application – transaction calling a webservice that has changed. For each call, now making 540 calls instead of 20. Response time stayed the same, but model has changed. This would have popped up in production. Must compare models.
  5. Dan