Real User Measurement: The Secret Weapon for Quality

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Real User Measurement (RUM) helps you to stop guessing about what to test. When you see where your users are, when they lose patience, their peak usage by the minute, and precise web and mobile traffic composition, you know exactly what to test. SOASTA’s mPulse is RUM that is easy to implement and gives instant insight that will change your perspective of performance, monitoring and testing forever.

Performance experts Cliff Crocker and Buddy Brewer will walk thru the latest release of SOASTA’s mPulse and show how it helps companies see every user, every second, while providing critical information for more accurate testing.

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Real User Measurement: The Secret Weapon for Quality

  1. 1. 0© 2014 SOASTA CONFIDENTIAL - All rights reserved.
  2. 2. 1© 2014 SOASTA CONFIDENTIAL - All rights reserved. o Introductions o Audience Poll o The SOASTA Platform o Introduction to Real User Measurement o Using mPulse and CloudTest together o Customer case study o mPulse Demo
  3. 3. 2© 2014 SOASTA CONFIDENTIAL - All rights reserved. o Buddy Brewer o VP mPulse Business Development o Cliff Crocker o VP mPulse Product Management
  4. 4. 4© 2014 SOASTA CONFIDENTIAL - All rights reserved. SOASTA Core DNA Contextual & Actionable IntelligenceSOASTA Analytic Engine In-Memory Performance Analytics (Patent Filed) SOASTA Global Test Cloud Largest Test Automation Platform in The world SOASTA Command & Control Test & Measurement Automation Grid (Patent) mPulse Real User Measurement Production Dev/Test Feedback Loop CloudTest Performance (Patent) Pre-Production Test Build & Editing TouchTest Functionality (Patent Filed)
  5. 5. 5© 2014 SOASTA CONFIDENTIAL - All rights reserved. o Frequent testing from development through production o Realism and accuracy from the user’s view to the last server o Real time analytics and integrated monitoring o End to end optimization from app to infrastructure o Test cycle acceleration and optimization
  6. 6. 6© 2014 SOASTA CONFIDENTIAL - All rights reserved. mPulse
  7. 7. 7© 2014 SOASTA CONFIDENTIAL - All rights reserved. RUM 101 Real User Measurement (RUM) is a technology for collecting performance metrics directly from the browser of an end user. • Involves instrumentation of the page with JavaScript • Measurements are fired across the network to a collection point through a small request object (beacon) <JS> MySite.com <beacon>
  8. 8. Before During After Increase test accuracy and relevance Gain operational visibility, feedback Decrease production risk When is mPulse Useful? Applications before, during, and after testing
  9. 9. 9© 2014 SOASTA CONFIDENTIAL - All rights reserved.
  10. 10. 10© 2014 SOASTA CONFIDENTIAL - All rights reserved. Safely test production Watch performance Watch key metrics
  11. 11. 11© 2014 SOASTA CONFIDENTIAL - All rights reserved. After: Find Real-world Performance Issues Find areas of focus for next round of development/testing + = 2 seconds = 8 seconds + Home + Product + = 5 seconds = 2.5 seconds
  12. 12. 12© 2014 SOASTA CONFIDENTIAL - All rights reserved. After: Set Meaningful Performance Goals Derive web performance goals from business targets 3.5 sec Instrument what you want to manage: Business Target: 30% Bounce Rate Performance Goal: 3.5 Second Load Time • Conversion Rate • Items Sold • Comments • Signups
  13. 13. 13© 2014 SOASTA CONFIDENTIAL - All rights reserved.
  14. 14. 14© 2014 SOASTA CONFIDENTIAL - All rights reserved. 2014 Winter Olympics o World wide traffic o Regional browsers o Event-driven traffic o Feb 7-23, 2014 o 414 Million Page Views o 124.3 Million Unique Visits
  15. 15. 15© 2014 SOASTA CONFIDENTIAL - All rights reserved. Impact of Speed on Visitor Loss 11% @ 1.35 sec 33% @ 5.4 sec
  16. 16. Thank You Contact SOASTA: www.soasta.com/cloudtest/ info@soasta.com 650.390.6700 Follow us: twitter.com/cloudtest facebook.com/cloudtest RESOURCES Case studies: soasta.com/customers Upcoming webinars: soasta.com/knowledge-center - “Getting Started with mPulse” – April 4th 10am - “Agile Load Testing in the Real World” – March Need a test, fast? CloudTest On-Demand. - email info@soasta.com
  17. 17. www.SOASTA.com

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