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Realizing the Internet of Everything                                                                             Customer Case Study




                                                                                                                                              © Photo supplied by Carl Oscar Aaro
Cisco Borderless Network tests the limits as world’s largest digital festival reaches record-breaking
Internet speeds

  EXECUTIVE SUMMARY                               Challenge
                                                  Although the word “unique” gets woefully overused, in the case of DreamHack no
  Customer Name: DreamHack                        other adjective comes even close. The world’s largest digital festival and LAN party1,
                                                  DreamHack presents network traffic and bring-your-own-device (BYOD) challenges
  Industry: Gaming and digital arts
                                                  that would keep even the most confident CIO awake at night. Not that the audience
  Location: Sweden                                worries about sleep. For those attending DreamHack, the event is about pursuing the
                                                  ultimate adrenaline rush.
  Challenge
                                                  Twice a year over 20,000 gamers, programmers, and designers descend on the
  •	Make next event bigger, better,
    safer, and faster while continuously          Swedish city of Jönköping for the three-day event. With many looking to connect
    improving gaming experience                   personal devices and in some cases servers, the purpose-built DreamHack network
                                                  is tested to its limits as the attendees compete, download, and share a vast variety
  Solution
                                                  of multimedia content.
  •	Cisco Borderless Network
    specially designed to deliver most            The event is plug-and-play in the extreme, made possible by a LAN that runs at
    challenging bandwidths in ultimate            10Gbps under normal conditions and ramps up to a blistering 40Gbps at the edge.
    bring‑your‑own-device environment             Sitting in the network operations center feels surreal. At the height of the online
  Results                                         event, traffic patterns could easily be mistaken for a denial of service attack, such
                                                  is the magnitude of hits it attracts.
  •	With 20,000 network users
    generating world-record traffic levels,       DreamHack started life as an informal gathering of high school students in the early
    infrastructure has become much                1990s. In 2011, an amazing 13,292 connected devices were registered and the
    easier to manage                              world Internet connection record was broken when a link between TeliaSonera and
  •	Previously unseen reliability levels,         DreamHack smashed the 120Gbps speed barrier. Today, DreamHack is thriving
    with switch configuration reduced             and recognized internationally for pushing the boundaries of technological and
    from days to less than one hour               digital creativity.
  •	State-of-the-art platform drives
                                                  Behind this constant quest for ever-higher speed and performance is a 30-strong
    continuous innovation with
                                                  engineering team, supported by a handful of carefully selected technology partners.
    twice‑yearly rebuild from the start
                                                  Cisco was invited to join the LAN party as the new network provider in 2006.




                                                  1
                                                      Guinness Book of Records



© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.		                           Page 1 of 3
Customer Case Study


“Since upgrading to the                           “There’s no permanent network infrastructure at the venue,” says Karl Andersson,
 Cisco ASR 9000, we’ve                            team leader for the DreamHack Network. “In effect, we get to build on a greenfield
                                                  site every six months. It’s a process that becomes more streamlined every year,
 had no major outages.                            thanks to advances in Cisco Borderless Network architecture.”
 Performance has been
 100 percent.”                                    Solution
                                                  Planning for the summer and winter events begins two months in advance, with virtual
Karl Andersson                                    meetings every fortnight as the team explores ideas for improvement on the network’s
Team Leader                                       previous incarnation. “We get together with Cisco and start with a blank piece of
DreamHack Network                                 paper,” says Andersson, “which makes it possible to identify and address issues from
                                                  the last event and constantly challenge ourselves to go further and faster.”

                                                  Increasingly those discussions center around the Cisco® vision of the Internet of
                                                  Everything (the coming together of people, devices, appliances, information, and
                                                  processes), making connectivity more relevant and powerful than ever before. And
                                                  there’s a realization that that can only be achieved through networks with open
                                                  interfaces and inbuilt intelligence. Exactly like DreamHack, in fact.

                                                  So DreamHack makes a fascinating use case, not least because it’s dealing with the
                                                  same conundrum that many commercial organizations wrestle with: how to create a
                                                  highly collaborative platform that is also always safe.

                                                  With twin Cisco ASR 9000 Series Routers at its core, the DreamHack LAN is typically
                                                  built in five 16-hour days with some 3000 man-hours of effort. It’s then managed and
                                                  supported with assistance from service provider TeliaSonera throughout the three-day
                                                  festival. Finally, it’s torn down in 24 hours, packed up, and flown back to the Cisco
                                                  Amsterdam office, where its component parts are safely stored for next time.

                                                  Each Cisco ASR 9000 Series Router is capable of handling up to 96Tbps of gaming
                                                  traffic, which travels across Cisco ME 3800X Series Carrier Ethernet Switch Routers
                                                  and 30 Cisco Catalyst® 3750 Series Switches to 450 Cisco Catalyst 2950 Series
                                                  Switches serving 142 high-octane gaming tables spread across three halls at the
                                                  Elmia Exhibition Center. In total, this super-fast mobile Internet highway comprises
                                                  42km of cabling, 35 Unified IP Phones, and 100 Cisco Aironet® 1142 Series
                                                  Wireless Access Points.

                                                  “When we changed the table switches to Cisco,” says Rok Podgrajsek, group leader
                                                  of the DreamHack core network team, “reliability immediately improved, and we
                                                  didn’t need to replace as many switches as before. Now we spot a problem and fix it,
                                                  often before receiving an alert. And everything is completely invisible to the players.”
                                                  Finally, DreamHack can also take advantage of feature-rich voice communications
                                                  using the Cisco Unified IP Phone 7911G.

                                                  Results
                                                  Although DreamHack has always pushed the boundaries of speed and capacity, it
                                                  affords the rare opportunity to step back twice a year and evolve the infrastructure
                                                  from the start, resulting in a regular stream of innovation. “Usually, you invest in a
                                                  network for 10 or 15 years and have to live with the consequences of your decisions
                                                  for a long time,” says Andersson. “Here it’s the exact opposite. We always rip
                                                  everything out and go back to the drawing board. That’s the magic of DreamHack.”

                                                  Operations have been greatly simplified. For example, the time it takes to configure the
                                                  450 individual table switches has been cut from days to just one hour, thanks to the
                                                  profiling capability inherent in the Cisco Borderless Network architecture, and software
                                                  developed in-house by the DreamHack network team. Once the switches are set out
                                                  in the halls, they’re configured and managed remotely.




© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.		                             Page 2 of 3
Customer Case Study


“When we moved to Cisco,                                          Previously, a fault would take a table out of action while replacement hardware was
 reliability immediately                                          configured and cabled in. Now, in the unlikely event that a switch fails, the network
                                                                  team executes a hot swap. The correct configuration is loaded from a centrally‑stored
 improved, and we didn’t                                          template and transmitted direct to the new switch, which is up and running in minutes.
 need to replace as many
 table switches as before.                                        Indeed, the appeal of being a DreamHack engineer is getting to do things that
                                                                  would be impossible on a typical enterprise network. And that’s welcomed by Cisco
 Now we spot a problem                                            because DreamHack continually pushes product development in new directions. “It’s
 and fix it, often before                                         important to us that everyone in the network group gets as close to the technology as
 receiving an alert. And                                          possible,” says Podgrajsek. “And, because we have constant dialogue with Cisco, our
 everything’s completely                                          team members get to learn about new technologies and enjoy hands-on experience
 invisible to the players.”                                       of the equipment.”

                                                                  One of those advances, the Cisco ASR 9000 Series Router, has given the digital
Rok Podgrajsek                                                    festival greater uptime than ever before. “It’s very reliable and easy to manage.
Group Leader
                                                                  Past events would incur two major outages on average,” says Andersson. “Since
DreamHack Core Network Team
                                                                  upgrading to the Cisco ASR 9000, we’ve had no major outages. Performance has
                                                                  been 100 percent.”

                                                                  Next Steps
                                                                  So, what’s next for these networking high-flyers? Plans under consideration include
                                                                  improving wireless connectivity by introducing self-healing technologies such as
                                                                  Cisco CleanAir. “Our goal is to automate as much of the network as possible,” says
                                                                  Andersson. “We’re closely watching what Cisco does in the software development
                                                                  space. For example, having one application programming interface that allows you
                                                                  to connect everything opens up a whole new world of potential.” Innovation never
                                                                  stops for the DreamHack team.



                                                                  For More Information
                                                                  To learn more about the Cisco architectures and solutions described in this case
                                                                  study, please go to: www.cisco.com/go/borderless
                                                                  For further information on DreamHack, please go to www.dreamhack.se




                                                                  Product List
                                                                  Routing and switching
                                                                  •	Cisco ASR 9000 Series Aggregation Services Routers
                                                                  •	Cisco Catalyst 2950 and 3750 Series Switches
                                                                  •	Cisco ME 3800X Series Carrier Ethernet Switch Routers
                                                                  Voice and IP Communications
                                                                  •	Cisco Unified IP Phone 7911G
                                                                  Wireless
                                                                  •	Cisco Aironet 1142 Series Wireless Access Points




Americas Headquarters                                   Asia Pacific Headquarters                      Europe Headquarters
Cisco Systems, Inc.                                     Cisco Systems (USA) Pte. Ltd.                  Cisco Systems International BV Amsterdam,
San Jose, CA                                            Singapore                                      The Netherlands

Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices.

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go
to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply
a partnership relationship between Cisco and any other company. (1110R)

© 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.	    Printed in the UK	          ES/0213	                 Page 3 of 3

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DreamHack

  • 1. Realizing the Internet of Everything Customer Case Study © Photo supplied by Carl Oscar Aaro Cisco Borderless Network tests the limits as world’s largest digital festival reaches record-breaking Internet speeds EXECUTIVE SUMMARY Challenge Although the word “unique” gets woefully overused, in the case of DreamHack no Customer Name: DreamHack other adjective comes even close. The world’s largest digital festival and LAN party1, DreamHack presents network traffic and bring-your-own-device (BYOD) challenges Industry: Gaming and digital arts that would keep even the most confident CIO awake at night. Not that the audience Location: Sweden worries about sleep. For those attending DreamHack, the event is about pursuing the ultimate adrenaline rush. Challenge Twice a year over 20,000 gamers, programmers, and designers descend on the • Make next event bigger, better, safer, and faster while continuously Swedish city of Jönköping for the three-day event. With many looking to connect improving gaming experience personal devices and in some cases servers, the purpose-built DreamHack network is tested to its limits as the attendees compete, download, and share a vast variety Solution of multimedia content. • Cisco Borderless Network specially designed to deliver most The event is plug-and-play in the extreme, made possible by a LAN that runs at challenging bandwidths in ultimate 10Gbps under normal conditions and ramps up to a blistering 40Gbps at the edge. bring‑your‑own-device environment Sitting in the network operations center feels surreal. At the height of the online Results event, traffic patterns could easily be mistaken for a denial of service attack, such is the magnitude of hits it attracts. • With 20,000 network users generating world-record traffic levels, DreamHack started life as an informal gathering of high school students in the early infrastructure has become much 1990s. In 2011, an amazing 13,292 connected devices were registered and the easier to manage world Internet connection record was broken when a link between TeliaSonera and • Previously unseen reliability levels, DreamHack smashed the 120Gbps speed barrier. Today, DreamHack is thriving with switch configuration reduced and recognized internationally for pushing the boundaries of technological and from days to less than one hour digital creativity. • State-of-the-art platform drives Behind this constant quest for ever-higher speed and performance is a 30-strong continuous innovation with engineering team, supported by a handful of carefully selected technology partners. twice‑yearly rebuild from the start Cisco was invited to join the LAN party as the new network provider in 2006. 1 Guinness Book of Records © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 3
  • 2. Customer Case Study “Since upgrading to the “There’s no permanent network infrastructure at the venue,” says Karl Andersson, Cisco ASR 9000, we’ve team leader for the DreamHack Network. “In effect, we get to build on a greenfield site every six months. It’s a process that becomes more streamlined every year, had no major outages. thanks to advances in Cisco Borderless Network architecture.” Performance has been 100 percent.” Solution Planning for the summer and winter events begins two months in advance, with virtual Karl Andersson meetings every fortnight as the team explores ideas for improvement on the network’s Team Leader previous incarnation. “We get together with Cisco and start with a blank piece of DreamHack Network paper,” says Andersson, “which makes it possible to identify and address issues from the last event and constantly challenge ourselves to go further and faster.” Increasingly those discussions center around the Cisco® vision of the Internet of Everything (the coming together of people, devices, appliances, information, and processes), making connectivity more relevant and powerful than ever before. And there’s a realization that that can only be achieved through networks with open interfaces and inbuilt intelligence. Exactly like DreamHack, in fact. So DreamHack makes a fascinating use case, not least because it’s dealing with the same conundrum that many commercial organizations wrestle with: how to create a highly collaborative platform that is also always safe. With twin Cisco ASR 9000 Series Routers at its core, the DreamHack LAN is typically built in five 16-hour days with some 3000 man-hours of effort. It’s then managed and supported with assistance from service provider TeliaSonera throughout the three-day festival. Finally, it’s torn down in 24 hours, packed up, and flown back to the Cisco Amsterdam office, where its component parts are safely stored for next time. Each Cisco ASR 9000 Series Router is capable of handling up to 96Tbps of gaming traffic, which travels across Cisco ME 3800X Series Carrier Ethernet Switch Routers and 30 Cisco Catalyst® 3750 Series Switches to 450 Cisco Catalyst 2950 Series Switches serving 142 high-octane gaming tables spread across three halls at the Elmia Exhibition Center. In total, this super-fast mobile Internet highway comprises 42km of cabling, 35 Unified IP Phones, and 100 Cisco Aironet® 1142 Series Wireless Access Points. “When we changed the table switches to Cisco,” says Rok Podgrajsek, group leader of the DreamHack core network team, “reliability immediately improved, and we didn’t need to replace as many switches as before. Now we spot a problem and fix it, often before receiving an alert. And everything is completely invisible to the players.” Finally, DreamHack can also take advantage of feature-rich voice communications using the Cisco Unified IP Phone 7911G. Results Although DreamHack has always pushed the boundaries of speed and capacity, it affords the rare opportunity to step back twice a year and evolve the infrastructure from the start, resulting in a regular stream of innovation. “Usually, you invest in a network for 10 or 15 years and have to live with the consequences of your decisions for a long time,” says Andersson. “Here it’s the exact opposite. We always rip everything out and go back to the drawing board. That’s the magic of DreamHack.” Operations have been greatly simplified. For example, the time it takes to configure the 450 individual table switches has been cut from days to just one hour, thanks to the profiling capability inherent in the Cisco Borderless Network architecture, and software developed in-house by the DreamHack network team. Once the switches are set out in the halls, they’re configured and managed remotely. © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 2 of 3
  • 3. Customer Case Study “When we moved to Cisco, Previously, a fault would take a table out of action while replacement hardware was reliability immediately configured and cabled in. Now, in the unlikely event that a switch fails, the network team executes a hot swap. The correct configuration is loaded from a centrally‑stored improved, and we didn’t template and transmitted direct to the new switch, which is up and running in minutes. need to replace as many table switches as before. Indeed, the appeal of being a DreamHack engineer is getting to do things that would be impossible on a typical enterprise network. And that’s welcomed by Cisco Now we spot a problem because DreamHack continually pushes product development in new directions. “It’s and fix it, often before important to us that everyone in the network group gets as close to the technology as receiving an alert. And possible,” says Podgrajsek. “And, because we have constant dialogue with Cisco, our everything’s completely team members get to learn about new technologies and enjoy hands-on experience invisible to the players.” of the equipment.” One of those advances, the Cisco ASR 9000 Series Router, has given the digital Rok Podgrajsek festival greater uptime than ever before. “It’s very reliable and easy to manage. Group Leader Past events would incur two major outages on average,” says Andersson. “Since DreamHack Core Network Team upgrading to the Cisco ASR 9000, we’ve had no major outages. Performance has been 100 percent.” Next Steps So, what’s next for these networking high-flyers? Plans under consideration include improving wireless connectivity by introducing self-healing technologies such as Cisco CleanAir. “Our goal is to automate as much of the network as possible,” says Andersson. “We’re closely watching what Cisco does in the software development space. For example, having one application programming interface that allows you to connect everything opens up a whole new world of potential.” Innovation never stops for the DreamHack team. For More Information To learn more about the Cisco architectures and solutions described in this case study, please go to: www.cisco.com/go/borderless For further information on DreamHack, please go to www.dreamhack.se Product List Routing and switching • Cisco ASR 9000 Series Aggregation Services Routers • Cisco Catalyst 2950 and 3750 Series Switches • Cisco ME 3800X Series Carrier Ethernet Switch Routers Voice and IP Communications • Cisco Unified IP Phone 7911G Wireless • Cisco Aironet 1142 Series Wireless Access Points Americas Headquarters Asia Pacific Headquarters Europe Headquarters Cisco Systems, Inc. Cisco Systems (USA) Pte. Ltd. Cisco Systems International BV Amsterdam, San Jose, CA Singapore The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R) © 2013 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Printed in the UK ES/0213 Page 3 of 3