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Lomma Kommun

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A Cisco® Wi-Fi solution helps Swedish town safely extend mobility to schools, tourists, and staff

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Lomma Kommun

  1. 1. EXECUTIVE SUMMARY Challenge Sweden is one of Europe’s most advanced e-government hotspots. From the largest national ministry to the smallest town hall, people expect easy access to public services. A forward-looking program to serve the country’s citizens better and faster is constantly evolving. Take Lomma Kommun, a coastal town near the big city of Malmö. Popular with tourists, it’s one of Sweden’s fastest-growing areas. Some 22,500 people, including many commuters, live there. Smart new housing schemes are blossoming on brownfield sites. Demand for local services is rising. That meant a pressing need for upgraded citizen access. But the Lomma Kommun network was unreliable and lacked security. Patrik Flensburg, IT manager for Lomma Kommun, says: “We were interested in a new Wi-Fi network with secure access.” Solution Work started with a new Cisco Enterprise Networks architecture and was crowned with a data center solution based on FlexPod. A Cisco Contact Center streamlines customer service. Smart queueing means six well-trained agents can handle 70 percent of calls. This takes pressure off other departments and saves costs. The Wi-Fi network followed. With 360 access points, it’s used by staff, teachers, students, citizens, and third-party service providers. Security is critical. A Cisco ISE was chosen to automate policy across the network. Results The town has evolved into a shining example of Cisco Smart+Connected Communities™. Flensburg says: “All our buildings, including over 30 schools and six elderly care centers, have secure Wi-Fi with guest access. Staff can move about without logging on or off, saving time. Up to 200 can work from home.” Customer Case Study Secure Foundation for Economic and Social Success A Cisco® Wi-Fi solution helps Swedish town safely extend mobility to schools, tourists, and staff Customer Name: Lomma Kommun Industry: Local Government Location: Sweden Number of Employees: 1100 Challenge • Extend citizen access to public services and secure all channels • Prepare for rapid population growth • Create firm foundation for economic and social wellbeing Solution • Cisco Wi-Fi network with Cisco Identity Services Engine (ISE) and Cisco AnyConnect® Results • School students work on shared projects from anywhere on campus • Municipal employees save time with always-on mobile links • Free Wi-Fi for tourists, creating future economic benefits © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Page 1 of 2
  2. 2. “All our buildings, including over 30 schools and six elderly care centers, have secure Wi-Fi with guest access. Staff can move about without logging on or off, saving time. Up to 200 can work from home.” Patrik Flensburg IT Manager Lomma Kommun Customer Case Study Students are issued iPads at seventh grade and can work from anywhere. Teachers can view student records safely. Apps, profiles, and devices run on set policies. “Before, people could just plug in a cable and get on the network,” says Flensburg. “That can’t be done now because you’ve got to have the right credentials. It’s very secure and applies to everyone.” Cable points in 75 government buildings are also protected. Network stability has halved IT costs, freeing IT staff to focus on developing new services, such as a free Wi-Fi network for the area’s sandy beaches and busy harbor. If the plan goes ahead, an app will offer services such as maps, weather reports, local tips, and traffic alerts in multiple languages. Commercial services will bring further economic gains. “Secure access has become more and more important,” Flensburg sums up. “We could never have made the change so quickly without the solution made possible by Cisco and our partner. We’re very happy with it.” For More Information To learn more about the Cisco solutions in this case study, visit www.cisco.com/go/en Product List Security •• Cisco Identity Services Engine (ISE) •• Cisco AnyConnect products •• Cisco ASA 5500 Series Next-Generation Firewall Wireless •• Cisco 5508 Wireless Controller •• Cisco Aironet® 2600 Series Wireless Access Points Routing and Switching •• Cisco Catalyst® 6500, 4500X, and 2960X Series Switches © 2015 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information. Printed in the UK ES/1214 Page 2 of 2 Americas Headquarters Cisco Systems, Inc. San Jose, CA Asia Pacific Headquarters Cisco Systems (USA) Pte. Ltd. Singapore Europe Headquarters Cisco Systems International BV Amsterdam, The Netherlands Cisco has more than 200 offices worldwide. Addresses, phone numbers, and fax numbers are listed on the Cisco Website at www.cisco.com/go/offices. Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. To view a list of Cisco trademarks, go to this URL: www.cisco.com/go/trademarks. Third party trademarks mentioned are the property of their respective owners. The use of the word partner does not imply a partnership relationship between Cisco and any other company. (1110R)

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