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Social Media Conference
    21 March 2012
      #CCsocmed


                www.charitycomms.org.uk
Social media and
 campaigning
Sophie Jones
Campaigning Manager, Cancer Research UK
Agenda
•    Campaigning at Cancer Research UK
•    Rules of engagement
•    Our radiotherapy campaign
•    Our tobacco campaign
•    Some challenges
•    Making it happen




22 March, 2012
Campaigning at Cancer Research UK
We influence public policy at all levels to create the right
 environment to beat cancer




Policy                          Public Affairs            Campaigning
1.Analysis                      1.Develop relationships   1.Supporters, staff &
2.Policy development            2.Briefings               scientists support
3.Public facing policy docs &   3.Events                  2.Public support
commentary                      4.UK and EU               3.Constituency voice
4.Partnership                   5.Local links and no      4.Face-to-face, online
                                Government funding
Rules of engagement




22 March, 2012
Rules of engagement



                  You             You




             Key influencers   Campaigners




22 March, 2012
A Voice for Radiotherapy




22 March, 2012
Social communications




22 March, 2012
Who’s doing the asking?

        ‘Our radiotherapy campaign could
          save lives. 36,000 people are
        missing out on the best treatment
          each year. Sign our petition.’
              Cancer Research UK
                                                    ‘Radiotherapy saved my life last year. I
                                                     received radiotherapy to help treat my
                                                    breast cancer. Please help me get this
                                                   treatment to other people – help me get
                                                             to 10,000 signatures.’
                                                               Elizabeth, survivor


         ‘Please sign this petition to help more
           people have access to radiotherapy
          treatments. As you know it’s been so
                 important to my family’
                  Sally, your best friend



22 March, 2012
Go where the audience is




                 http://thisisabuggslife.wordpress.com/
22 March, 2012
Ambassadors – building communities




22 March, 2012
Building communities
      Local choir, GPs, NCRN
      Consumer Liaison Event
                                                                   Great North Run

Half page press coverage in
  the Blackpool Gazette                                      Over 100 sign-ups at Real Ale event




      Rotary club,
       local talks

 College staff and students                                  Charity quiz night

                     Exercise classes and bard dance event
Key successes
• Over 36,000 people signed the petition
     - Ambassadors collected around 6,000 signatures
     - Around 50% of all signatories were brand new
     - Vast majority from social media
• Campaigning as a step between SM and other support




22 March, 2012
The answer is plain




22 March, 2012
An ear to the grapevine




22 March, 2012
Prepare your campaigners
• Toolkits
• Direct debate from your supporters
• Positive comments and ‘likes’




22 March, 2012
Integrated strategy

                                     1. Supporters/
                                     General public




                  5. Senior                                     2.
                 government                                Stakeholders




                        4. MPs and
                                                      3. Media
                           Lords




22 March, 2012
22 March, 2012
A message from our cousins down-under




22 March 2012
Some challenges
•    Time & resource
•    Integrating that support offline
•    Debate on all sides
•    Giving up control
•    ‘Slacktivism’
•    Tunnel vision




22 March, 2012
Making it happen
•    Create content people want to share
•    Be interested in conversations
•    Advocates engaging directly with key targets
•    It DOES take time and dedication to do well
•    Be authentic
•    Transparency – staff policies
•    Where possible, keep people ‘in the room’
•    Monitor conversations




22 March, 2012
Campaigning and Social Media

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Campaigning and Social Media

  • 1. Social Media Conference 21 March 2012 #CCsocmed www.charitycomms.org.uk
  • 2. Social media and campaigning Sophie Jones Campaigning Manager, Cancer Research UK
  • 3. Agenda • Campaigning at Cancer Research UK • Rules of engagement • Our radiotherapy campaign • Our tobacco campaign • Some challenges • Making it happen 22 March, 2012
  • 4. Campaigning at Cancer Research UK We influence public policy at all levels to create the right environment to beat cancer Policy Public Affairs Campaigning 1.Analysis 1.Develop relationships 1.Supporters, staff & 2.Policy development 2.Briefings scientists support 3.Public facing policy docs & 3.Events 2.Public support commentary 4.UK and EU 3.Constituency voice 4.Partnership 5.Local links and no 4.Face-to-face, online Government funding
  • 5.
  • 7. Rules of engagement You You Key influencers Campaigners 22 March, 2012
  • 8. A Voice for Radiotherapy 22 March, 2012
  • 10. Who’s doing the asking? ‘Our radiotherapy campaign could save lives. 36,000 people are missing out on the best treatment each year. Sign our petition.’ Cancer Research UK ‘Radiotherapy saved my life last year. I received radiotherapy to help treat my breast cancer. Please help me get this treatment to other people – help me get to 10,000 signatures.’ Elizabeth, survivor ‘Please sign this petition to help more people have access to radiotherapy treatments. As you know it’s been so important to my family’ Sally, your best friend 22 March, 2012
  • 11. Go where the audience is http://thisisabuggslife.wordpress.com/ 22 March, 2012
  • 12. Ambassadors – building communities 22 March, 2012
  • 13. Building communities Local choir, GPs, NCRN Consumer Liaison Event Great North Run Half page press coverage in the Blackpool Gazette Over 100 sign-ups at Real Ale event Rotary club, local talks College staff and students Charity quiz night Exercise classes and bard dance event
  • 14. Key successes • Over 36,000 people signed the petition - Ambassadors collected around 6,000 signatures - Around 50% of all signatories were brand new - Vast majority from social media • Campaigning as a step between SM and other support 22 March, 2012
  • 15. The answer is plain 22 March, 2012
  • 16. An ear to the grapevine 22 March, 2012
  • 17. Prepare your campaigners • Toolkits • Direct debate from your supporters • Positive comments and ‘likes’ 22 March, 2012
  • 18. Integrated strategy 1. Supporters/ General public 5. Senior 2. government Stakeholders 4. MPs and 3. Media Lords 22 March, 2012
  • 20. A message from our cousins down-under 22 March 2012
  • 21. Some challenges • Time & resource • Integrating that support offline • Debate on all sides • Giving up control • ‘Slacktivism’ • Tunnel vision 22 March, 2012
  • 22. Making it happen • Create content people want to share • Be interested in conversations • Advocates engaging directly with key targets • It DOES take time and dedication to do well • Be authentic • Transparency – staff policies • Where possible, keep people ‘in the room’ • Monitor conversations 22 March, 2012