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CharityComms
A new brand to engage in a
crowded market place
October 2015
Merger
• Born out of scientific progress
• Born out of strategic fit
• Born out of leadership ambition
to get there faster
Uniting ambition
To stop women dying of
breast cancer by 2050
The brief
To create a new 21st century brand that
united the two charities and their
existing audiences whilst engaging
new ones to grow reach, influence and
support
The challenge
• Crowded market & pink fog
• Time: < 6 months to develop, rollout and
launch
• In the midst of merging people &
structures, processes, offices, systems
• Diverse stakeholders emotionally
connected to legacy brands
• Business as usual
Success factors
• Cross-charity group with teeth
• Holding chemistry meetings with all agencies
• Invest in experienced agency
• Put your stakeholders at the heart of the
process
• Ensure a clear process & stick to it
• Embrace the focus a massive
deadline demands
Brand framework
• Core framework – belief, positioning,
values, tone of voice
• Visual and verbal identity
• Name
Core belief
Brand insights
• Humanity: we can buy time
• Conviction: we can believe it can be
done
• Belonging: we are a movement
Core proposition
Identity
• Ethos - open source
• Our heart
• To be, or not to be….pink
• Font
• Imagery – human, warm, emotive
Name
• Options when you’re new
• Something that unites
• Cracks legacy name issues
• Does the job it should
• Is ‘ownable’ legally, socially, culturally
Validation
• 14 mini-groups, 1,000 surveys, 12 in-depths
including supporters, scientists & partners
• Overwhelmingly positive response
• Appealed to women and men, young and older
audiences
• Hearted our heart
• 2050 compelling but distant
Launch objectives
• Re-position breast cancer problem
(secondary) put it on agenda
• Raise awareness of new name among public
• Position charity that will stop women dying
• Unite & excite existing lapsed and new
audiences to act now
• Vital to invest in the launch
Launch campaign
• Spring 2015 - nearest & dearest to public
launch
• Summer 2015 - rollout & refine
• Autumn 2015 - Breast CancerAwareness
Month
The Last One
• The story of women living with secondary at it’s
heart – human problem
• Driven by 2050 ambition
• Created for TV, digital and out of home
• Digital & PR critical to tell human-scientific story
• Created to make you stop and think
Launch – phase 2
• Rollout brand across all BCAM activity
• Rollout internal values & comms work
• Rollout brand to community & partners – listen
to their on the ground experience of new brand
• Supporter Promise & taskforce
• Test marketing further and evaluate response
• Refine creative & channel planning
• Redevelop for BCAM.
Has it worked?
• Breast cancer top of mind in public
• Significant increase in awareness of secondary
breast cancer
• Significant awareness and support for new brand in
first 3 months, with mass appeal
• Leading the debate on breast cancer
• Halo effect: higher response rates
across activity
What next?
• Sustain brand momentum
• Ensure branding of products and campaigns is
strong and clear
• Repeat, evolve ambitious human-research
message to cut-through
• Reach out and engage with new, less
traditional audiences
• Go on holiday
Questions?
Visit the CharityComms website to
view slides from past events, see
what events we have coming up
and to check out what else we do:
www.charitycomms.org.uk
Engagement conference
Conference
22 October 2015
London
#CCengagement
Sponsored by

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Breast Cancer Now: a new brand to engage in a crowded market place. Engagement conference, 22 October 2015

  • 1. CharityComms A new brand to engage in a crowded market place October 2015
  • 2. Merger • Born out of scientific progress • Born out of strategic fit • Born out of leadership ambition to get there faster
  • 3. Uniting ambition To stop women dying of breast cancer by 2050
  • 4. The brief To create a new 21st century brand that united the two charities and their existing audiences whilst engaging new ones to grow reach, influence and support
  • 5. The challenge • Crowded market & pink fog • Time: < 6 months to develop, rollout and launch • In the midst of merging people & structures, processes, offices, systems • Diverse stakeholders emotionally connected to legacy brands • Business as usual
  • 6. Success factors • Cross-charity group with teeth • Holding chemistry meetings with all agencies • Invest in experienced agency • Put your stakeholders at the heart of the process • Ensure a clear process & stick to it • Embrace the focus a massive deadline demands
  • 7.
  • 8. Brand framework • Core framework – belief, positioning, values, tone of voice • Visual and verbal identity • Name
  • 10. Brand insights • Humanity: we can buy time • Conviction: we can believe it can be done • Belonging: we are a movement
  • 12.
  • 13. Identity • Ethos - open source • Our heart • To be, or not to be….pink • Font • Imagery – human, warm, emotive
  • 14. Name • Options when you’re new • Something that unites • Cracks legacy name issues • Does the job it should • Is ‘ownable’ legally, socially, culturally
  • 15.
  • 16. Validation • 14 mini-groups, 1,000 surveys, 12 in-depths including supporters, scientists & partners • Overwhelmingly positive response • Appealed to women and men, young and older audiences • Hearted our heart • 2050 compelling but distant
  • 17. Launch objectives • Re-position breast cancer problem (secondary) put it on agenda • Raise awareness of new name among public • Position charity that will stop women dying • Unite & excite existing lapsed and new audiences to act now • Vital to invest in the launch
  • 18. Launch campaign • Spring 2015 - nearest & dearest to public launch • Summer 2015 - rollout & refine • Autumn 2015 - Breast CancerAwareness Month
  • 19. The Last One • The story of women living with secondary at it’s heart – human problem • Driven by 2050 ambition • Created for TV, digital and out of home • Digital & PR critical to tell human-scientific story • Created to make you stop and think
  • 20. Launch – phase 2 • Rollout brand across all BCAM activity • Rollout internal values & comms work • Rollout brand to community & partners – listen to their on the ground experience of new brand • Supporter Promise & taskforce • Test marketing further and evaluate response • Refine creative & channel planning • Redevelop for BCAM.
  • 21.
  • 22. Has it worked? • Breast cancer top of mind in public • Significant increase in awareness of secondary breast cancer • Significant awareness and support for new brand in first 3 months, with mass appeal • Leading the debate on breast cancer • Halo effect: higher response rates across activity
  • 23. What next? • Sustain brand momentum • Ensure branding of products and campaigns is strong and clear • Repeat, evolve ambitious human-research message to cut-through • Reach out and engage with new, less traditional audiences • Go on holiday
  • 25. Visit the CharityComms website to view slides from past events, see what events we have coming up and to check out what else we do: www.charitycomms.org.uk
  • 26. Engagement conference Conference 22 October 2015 London #CCengagement Sponsored by