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Between participants,
props and stages
Eliciting knowledge for innovation

      Claus Cramer-Petersen
      Thomas Marijnissen
Agenda
                      Background

     Generative prototype sessions

            Knowledge translation

                       Discussion
Tacit and latent knowledge enables innovation



Knowledge for innovation
                                                      Sanders, 2005
Knowledge translations
                   Knowledge has to be translated from implicit to
                   explicit and from participants to the design
                   process. The meaning and value of the
                   knowledge has to stay as intact as possible.

X                      0,8X
Generative Iterations integrates
sessions with the design process.

Through iterations, knowledge
is elicited, interpreted and re-
introduced to actors.




 Generative Iterations
Stage

                        Props

                  (Manu)script

                   Participants



Temporal spaces
Props are representations of design knowledge

Props act as boundary objects

Props enters the stage as complex mediators



 Inspire
Generate
Dialogue and negotiations create a
common understanding.

The ambiguity of props
support negotiations.
Enact
Enactment enables participants to envision and
reflect upon new experiences.

    Enactment is done between teams of
    participants, which creates further
    negotiations.
A process that aligns and mediates knowledge
                    between participants and creates a common
                    understanding, through negotiations.

                                  Intermediary Objects
                                  • Translates
                                  • Mediates
                                  • Represents




Generative prototypes
                                                Boujut & Blanco 2003
Reliving the session
                       Recording impartially creates an intermediary.

                                       Negotiations make the video
                                       act as an intermediary object
                                       that ensures a common
                                       representation within the
                                       design team.

                                     Knowledge shown in the video
                                     is translated into post-its as
                                     representations.
Knowledge is combined to reveal correlations between
knowledge from interviews, research and sessions.

Negotiations while grouping and categorising post-its.




 Structuring knowledge
                                                         Nonaka, 1994
Development process
Knowledge from sessions
and other sources applied.

When decisions are made, uncertainties
arise and a new iteration is initiated.
Objects for translations
Intermediary objects are a process that allows the value and
meaning of knowledge to be elicited and translated.
The partiality of knowledge creates
                                          an uncertainty to the project.

                Conducting several sessions and iterations minimises the gaps.




Partial knowledge
Questions?

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Generative prototyping

  • 1. Between participants, props and stages Eliciting knowledge for innovation Claus Cramer-Petersen Thomas Marijnissen
  • 2. Agenda Background Generative prototype sessions Knowledge translation Discussion
  • 3. Tacit and latent knowledge enables innovation Knowledge for innovation Sanders, 2005
  • 4. Knowledge translations Knowledge has to be translated from implicit to explicit and from participants to the design process. The meaning and value of the knowledge has to stay as intact as possible. X 0,8X
  • 5. Generative Iterations integrates sessions with the design process. Through iterations, knowledge is elicited, interpreted and re- introduced to actors. Generative Iterations
  • 6. Stage Props (Manu)script Participants Temporal spaces
  • 7. Props are representations of design knowledge Props act as boundary objects Props enters the stage as complex mediators Inspire
  • 8. Generate Dialogue and negotiations create a common understanding. The ambiguity of props support negotiations.
  • 9. Enact Enactment enables participants to envision and reflect upon new experiences. Enactment is done between teams of participants, which creates further negotiations.
  • 10. A process that aligns and mediates knowledge between participants and creates a common understanding, through negotiations. Intermediary Objects • Translates • Mediates • Represents Generative prototypes Boujut & Blanco 2003
  • 11. Reliving the session Recording impartially creates an intermediary. Negotiations make the video act as an intermediary object that ensures a common representation within the design team. Knowledge shown in the video is translated into post-its as representations.
  • 12. Knowledge is combined to reveal correlations between knowledge from interviews, research and sessions. Negotiations while grouping and categorising post-its. Structuring knowledge Nonaka, 1994
  • 13. Development process Knowledge from sessions and other sources applied. When decisions are made, uncertainties arise and a new iteration is initiated.
  • 14. Objects for translations Intermediary objects are a process that allows the value and meaning of knowledge to be elicited and translated.
  • 15. The partiality of knowledge creates an uncertainty to the project. Conducting several sessions and iterations minimises the gaps. Partial knowledge

Editor's Notes

  1. Comments and clarifying questions are welcome, but we would like to have a discussion in the end.BackgroundMotivation, TheoryGPSParticipatory method – CASE is development of new equipment for fire fighters.KnowledgeTranslation and value to the design processDiscussionFree play
  2. Generally acceptedTacit/latent = innovationActivation of actors -> generative sessions
  3. Childrens disturbs storiesTheorists do not describe the translation into the design processKnowledge must be transformed in a way that retains value and meaning
  4. PropsScripted with design knowledge -> Stages the activitiesRequires prior knowledge (Interviews, research, courses, other sessions)The session contains three different activity typesInspireGenerateEnactmentTranslationInterpretation through intermediary objectsDevelopment processA long process compared to the sessions
  5. The sessions take place in temporal spacesStaging is the four listed objectsHow much is necessary to create the innovative space?
  6. Contains a script that contains our knowledge -> mediator! (especially in the fuzzy front-end)Must be boundary object
  7. Activities support – live commentary of video
  8. Generated prototype is an intermediary They stage the prototype, which makes it an intermediary objectRelated to context -> more negotiation, mediation between all participants (and particularly between the two groups)
  9. The session is a processThe output is close to being an intermediary and something qualified and ‘true’
  10. Change of stage and actor network.How to translate the session into the design process?Knowledge is negotiated and recalled from reviewing video.Allows to re-enact the session
  11. Combination of knowledge from interviews, research, courses, sessions, etc.Is a continual process throughout the entire development process (iterations)
  12. A combination of methods that creates a new focus for the project.Re-introducing these decisions and interpretations to a new session.
  13. Based on our experiences from the caseInteresting to look at the process and how the role of the objects changesWhere can elicited knowledge be ‘secure’ and something that adds value and meaning? Readable and transformable
  14. Partial makes it possible to add knowledge and combine it in the Affinity.Free associations from the affinityInnovation perspective:Think out of the box