Presentation of Graduation project of Master of Science in Engineering, Design & Innovation, Technical University of Denmark.
Authors: Claus Cramer-Petersen and Thomas Marijnissen
3. Tacit and latent knowledge enables innovation
Knowledge for innovation
Sanders, 2005
4. Knowledge translations
Knowledge has to be translated from implicit to
explicit and from participants to the design
process. The meaning and value of the
knowledge has to stay as intact as possible.
X 0,8X
5. Generative Iterations integrates
sessions with the design process.
Through iterations, knowledge
is elicited, interpreted and re-
introduced to actors.
Generative Iterations
9. Enact
Enactment enables participants to envision and
reflect upon new experiences.
Enactment is done between teams of
participants, which creates further
negotiations.
10. A process that aligns and mediates knowledge
between participants and creates a common
understanding, through negotiations.
Intermediary Objects
• Translates
• Mediates
• Represents
Generative prototypes
Boujut & Blanco 2003
11. Reliving the session
Recording impartially creates an intermediary.
Negotiations make the video
act as an intermediary object
that ensures a common
representation within the
design team.
Knowledge shown in the video
is translated into post-its as
representations.
12. Knowledge is combined to reveal correlations between
knowledge from interviews, research and sessions.
Negotiations while grouping and categorising post-its.
Structuring knowledge
Nonaka, 1994
13. Development process
Knowledge from sessions
and other sources applied.
When decisions are made, uncertainties
arise and a new iteration is initiated.
15. The partiality of knowledge creates
an uncertainty to the project.
Conducting several sessions and iterations minimises the gaps.
Partial knowledge
Comments and clarifying questions are welcome, but we would like to have a discussion in the end.BackgroundMotivation, TheoryGPSParticipatory method – CASE is development of new equipment for fire fighters.KnowledgeTranslation and value to the design processDiscussionFree play
Generally acceptedTacit/latent = innovationActivation of actors -> generative sessions
Childrens disturbs storiesTheorists do not describe the translation into the design processKnowledge must be transformed in a way that retains value and meaning
PropsScripted with design knowledge -> Stages the activitiesRequires prior knowledge (Interviews, research, courses, other sessions)The session contains three different activity typesInspireGenerateEnactmentTranslationInterpretation through intermediary objectsDevelopment processA long process compared to the sessions
The sessions take place in temporal spacesStaging is the four listed objectsHow much is necessary to create the innovative space?
Contains a script that contains our knowledge -> mediator! (especially in the fuzzy front-end)Must be boundary object
Activities support – live commentary of video
Generated prototype is an intermediary They stage the prototype, which makes it an intermediary objectRelated to context -> more negotiation, mediation between all participants (and particularly between the two groups)
The session is a processThe output is close to being an intermediary and something qualified and ‘true’
Change of stage and actor network.How to translate the session into the design process?Knowledge is negotiated and recalled from reviewing video.Allows to re-enact the session
Combination of knowledge from interviews, research, courses, sessions, etc.Is a continual process throughout the entire development process (iterations)
A combination of methods that creates a new focus for the project.Re-introducing these decisions and interpretations to a new session.
Based on our experiences from the caseInteresting to look at the process and how the role of the objects changesWhere can elicited knowledge be ‘secure’ and something that adds value and meaning? Readable and transformable
Partial makes it possible to add knowledge and combine it in the Affinity.Free associations from the affinityInnovation perspective:Think out of the box