Check out our latest issue of SHEQ. Inside are some great initiatives happening across the group for safety, health, environment and quality. We have lots of tips for being smart both at work and during the holiday season. Happy reading!

1. Safety Campaign
THE OFFICIAL
SAFETY NEWSLETTER
OF THE CFC GROUP
There have been a number of reported soft tissue
www.cfc.com.au NOVEMBER 2011
injuries across the Group, so it is important we are
aware of what they are and how they occur so we PREVENTING
can reduce their occurrence in our workplaces.
What is a soft tissue injury? How to prevent soft tissue injuries?
SOFT TISSUE
INJURIES
Welcome!
A soft tissue injury is an injury of muscle, joint, ligament, cartilage, tendon or • When completing a manual handling task, follow the correct procedures Check out our latest issue of SHEQ. Inside are some great initiatives
connective tissues (including intervertebral discs). for the task and ensure you use the equipment correctly.
What causes soft tissue injuries? • Always use correct lifting techniques, incorrect technique places extra
happening across the group for safety, health, environment and quality.
This type of injury can be caused by a single accident or repeated overuse. stress on the body, which can lead to injury. We have lots of tips for being smart both at work and during the holiday
Work involving repetitive movements, frequent manual handling or physically • Stretching regularly will help keep your muscles and joints limber and
demanding tasks can lead to fatigue which can cause soft tissue injuries. less prone to injury. Five minutes of stretching could prevent a lifetime
season. Happy reading!
What are the symptoms? of pain.
The most common symptoms of a soft tissue injury are pain, swelling, • Fatigue can also cause injury as well as increasing the risk of injury.
redness and instability. A doctor will assess your injury and grade it based on It is important to be aware that fatigue can be a contributing factor to
the severity of the injury. A rehabilitation plan will then be recommended. soft tissue injuries in the workplace.
Interview with Peter Madigan Traffic Management Across the Group
Peter Madigan joined JCB Construction Equipment Australia Traffic management refers to the administration of traffic flow including Centurion currently has a traffic
in May 2011 as Business Improvement Project Coordinator. car parks, machinery loading and unloading areas for trucks, couriers, management system which covers all
With a focus on OH&S, Peter has dived quickly into his role. staff and visitors. Traffic management is important at all our sites as it of its branches across WA, outlining
assists in avoiding incidents such as collisions and fatalities, and it such items as traffic flow direction,
What were some of the first things you needed to do when you started work What is the main safety concern that you are working to improve in the ensures traffic flows smoothly and safely. Traffic management systems pedestrian and visitor movements and
with JCB Construction Equipment Australia? JCB CEA branches? driver responsibilities. Reverse
are becoming standard practice in many workplaces including the mining
A meet and greet with the rest of the team was first on my list. I have now We are currently implementing oil bunding in the branches. This is a safe and health industries. All business in the CFC Group recognise the parking is already a standard
finished this after a visit to Mackay branch staff in November. storage system for oil. 2,000 litre bunded waste oil tank will be installed in
importance of safe traffic management for the safety of personnel on site. procedure at Centurion’s Hazelmere
each branch, and the new QLD branch will already have one built in.
What are your main priorities at the moment? and Hudswell Road facilities.
The information included in SHEQ is of a general nature and is not intended to substitute for professional medical advice.
What exactly is oil bunding? At JCB Construction Equipment Australia branches, ‘one way’ traffic flow
I have been involved in addressing internal safety audits, revision of safety policy
and procedures, external quality assurance (QA) audits, revision of QA manual, Oil is stored in a tank, inside a tank. So if any damage occurs to the outside of is exercised to control the entry and exit movement of trucks, couriers and Underground Services has a traffic
compliance review as well as working to understand the harmonisation for OH&S the tank, no oil can leak out as it is protected by another tank. customers. Currently its traffic management plan includes the management plan procedure in place
Acts & Regulations as they will apply from 2012 and how they will affect JCB CEA. and also has specific plans for
introduction of reverse parking. Reverse parking allows for full and clear
What do you hope to achieve in your role? vision when leaving at the end of the day. It is the natural human condition individual projects to ensure the traffic
Over the next few months I hope to complete a revision of the QA policies and We look forward to seeing these to be rushed and inattentive when leaving work increasing the chances of is managed appropriately.
procedures and make any necessary changes so that we are consistent across
all branches. The aim is to make sure that we are working to common goals and
changes across JCB CEA over the an accident occurring if a person is reversing out of the car park. Driving
coming months. straight out of a car park helps to eliminate the chance of accidents
Printed on recycled paper using environmentally friendly soy-based inks.
outcomes, which most importantly meet our customers’ needs.
occurring as the driver has much better vision.
The CFC Group of Companies
SAFETY – THE CORNERSTONE OF OUR BUSINESS

2. 1,000 steps of Beauty and Pain
Underground Services
Hot Holiday Tips The 1,000 steps Kokoda Walk is a unique and
renowned tourist spot at Mt Dandenong in
Rounding Up Their Old
y your holidays
Melbourne, Victoria. A popular trail in the
To help you enjo
region, the Kokoda Track Memorial Walk was Mobiles for Planet Ark
As the holiday season fast approaches, it can be easy to find developed with fourteen memorial plaques
yourself overwhelmed by the amount of planning and built along the track. It was set up by the Underground Services are now setup to recycle their old
organisation that can go into a successful holiday. With so National Parks of Victoria and is now mobile phones, chargers and accessories, utilising
Kokoda Track Memori
many factors to consider including food, drinks, clothes, al Walk maintained by the rangers. The 5km track is their “Cartridges 4 Planet Ark” recycling box. This is a great
transportation, accommodation, family and friends, finding steep, starting at the Ferntree Gully Rangers’ initiative, given how often we all upgrade our mobile phones,
time to actually relax can be easily forgotten. office and finishing at One Tree Hill picnic ground. The 1,000 steps so now the old phones can be put to good use. The
give a taste of the physical effort required to complete the real Kokoda “MobileMuster” recycling programme involves the mobiles,
trail endured by Australian soldiers. The track is a popular destination batteries and accessories being dismantled and recycled to
for tourists and locals, including JCB CEA Melbourne branch staff, produce such items as plastic fence posts, stainless steel,
some of whom regularly use the 1,000 steps in their fitness regime new batteries and more.
Drinking and Hydration Fun in the Aussie Sun
and others who have done it once and have sworn never again! There are over 4,500
Keeping hydrated and managing your alcoholic drinks will Everyone needs to remember to take care of their skin during holiday
Despite the physical effort required, the scenery of the area is recycling collection points
mean that you can enjoy (and remember) your holiday. season. We are lucky in Australia to enjoy our holiday season during the
definitely worth the pain with scenic lookouts and beautiful across Australia and the
• Eat before you drink. Eating high protein foods will slow warm summer months. This means that we have to be extra careful to avoid
parklands. programme has recycled
down the absorption rate of alcohol into your system. sun burn and damage to our skin. The old favourite ‘Slip Slop Slap’ still
over 5.86 million handsets
• Drink slowly. If you sip a drink and don’t have more than applies. Slip on protective clothing, Slop on SPF30+ sunscreen (apply 20 Over on the west coast, Perth has an
and batteries since its
one drink per hour, the alcohol won’t build up in your minutes before going outdoors, reapply every two hours), Slap on a hat. equally daunting fitness challenge with
inception in November 1998.
bloodstream. Another two to remember are Seek shade and Slide on some sunglasses. Jacob’s Ladder. Adjacent to the beautiful
• Drink sufficient water. Drinking carbonated beverages Kings Park, make sure you take the time to
This will minimise freckling, wrinkling, skin ageing and eye damage. But
with alcohol increases absorption of alcohol into the enjoy the panoramic view of Perth and the
bloodstream, having water in between each alcoholic more importantly, it will reduce the risk of skin cancer.
Swan River before embarking on the steps.
drink slows down absorption.
• Keeping hydrated during the warmer days is vital. Dehydration and
Drive Safe Just short of 300 hundred steps, Jacob’s
Do you want to feature an activity that you are doing as part of
heatstroke can set in quickly if you are busy enjoying your holiday and Taking the time to properly plan Ladder will take you on a steep 43 metre
work or outside in the next issue of SHEQ?
forget to keep hydrated. You should drink at least 2 litres of water a day. If your trip can help ensure a descent, with the challenge to run up and
Email marketadmin@cfc.com.au to be featured in SHEQ @ Home.
you are exercising, being physically active or outside in the sun, you may smooth and safe journey. down the steps for a great workout. Jacob’s Ladder in Perth The activity can be related to safety, health or the environment.
need to drink more than this.
• Make sure your vehicle is ready
Over Indulging and its maintenance is up to
As part of the Lean process, the 5S
You may think that it is Christmas tradition to end up lying on the floor,
holding your stomach and groaning. Whilst enjoying food is definitely part of
date.
• Check that your luggage is
secure so it won’t fly through
Centurion Introduces initiative is being introduced in Centurion
the 5S Methodology
the season, over indulging can be avoided.
the windscreen if you have to
• Eat slowly. It takes about 15 minutes for your body to register that you are brake suddenly for a kangaroo. to help improve the way in which we work.
full; eating slowly will help you avoid a sore stomach. Drink water before • Stop, Revive and Survive every two hours.
your meal. This helps fill your stomach, keeps you hydrated and will help • Share the driving if possible.
you avoid over-eating. 5S is the name of a workplace organisation methodology that uses a list of five Japanese words which are seiri, seiton, seiso, seiketsu and shitsuke.
• Take your mobile phone and some basic tools. Translated into English, they all start with the letter "S". The 5 S’s describe how to organise a workspace for greater efficiency and effectiveness by identifying
• Don’t ‘save yourself’ for that delicious Christmas dinner. You will end up
• Consider investing in roadside assistance, it can cover you anywhere you and storing the items used, maintaining the area and items, and sustaining the new order.
starving and eat anything and everything in sight. This will definitely lead
break down.
to the clutching stomach scenario previously mentioned. Eat normally
throughout the day and enjoy your Christmas dinner.
Benefits
Obvious benefits from 5S are improved housekeeping and productivity, all of which can be regarded as falling within the Lean portfolio; that is, they are all
based around the elimination of waste in one form or another and promotion of ownership to increase productivity.
Underground Services Sorting (Seiri)
This involves the elimination of all unnecessary tools, parts, and
Standardising (Seiketsu)
Work practices should be consistent and standardised. All work stations
cleans up at Industry
instructions. Go through all tools, materials and so forth in the plant and for a particular job should be identical. All employees doing the same job
work area, keeping only essential items and eliminating what is not should be able to work in any station with the same tools that are in the
required. same location in every station. Everyone should know exactly what his or
and Civil Train Awards Straightening or setting in order/Stabilise (Seiton)
Workers should not have to bend repetitively to access materials. Each
her responsibilities are for adhering to the first 3 S's.
Sustaining the discipline or self-discipline (Shitsuke)
Underground Services took out three prestigious awards at the Industry tool, part, supply, or piece of equipment should be kept close to where it Maintain and review standards. Once the previous 4 S's have been
and Civil Train Awards, presented at the CCF WA President’s Gala Dinner will be used; in other words, straightening the flow path. Seiton is one of established, they become the new way to operate. Maintain focus on this
held on Friday 4th November. Underground Services received the the features that distinguishes 5S from just a "standardised cleanup". new way and do not allow a gradual decline back to the old ways. While
Workplace Health and Safety Award, recognising its outstanding thinking about the new way, also be thinking about yet better ways.
Systematic cleaning (Seiso)
commitment to workplace health and safety. Two of Underground Services’ Clean the workspace and all equipment, and keep it clean, tidy and
top trainees were also awarded on the night; Brent Fairlie (Horizontal organised. Spills, leaks, and other messes also then become a visual
Directional Driller and Crew Leader) won the Civil Train WA Trainee of the Underground Services was the most awarded company on the night, even signal for equipment or process steps that need attention. A key point is
Year, in the Certificate III Trainee of the Year category and Brad Lanciano more impressive given the calibre of the competition, with the industry’s that maintaining cleanliness should be part of the daily work, not an
(Head Service Locator) was awarded the winner of the Certificate IV Trainee best all present. Congratulations to the team at Underground Services on occasional activity initiated when things get too messy.
of the Year category. these fantastic achievements.