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Case Study: Citrix Adopts DevOps Principles to
Gain Efficiency and Speed Software Releases
Eugene Lehenbauer
DevOps: Continuous Delivery
Citrix
Group Manager, IT
DO4T19S
#CAWorld
2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Abstract
Excited by the promise of DevOps and
Continuous Delivery principles, Citrix turned to
CA Release Automation to get them
started. Learn how Citrix was able to speed
application deployment times by 80% and
address key pain points with their manual and
scripted processes, while working to shift their
culture to better embrace DevOps principles.
Eugene
Lehenbauer
Citrix
Group Manager, IT
3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Agenda
INTRODUCTION
CHANGING DIRECTION
MYCITRIX® RELEASE AUTOMATION
LESSONS LEARNED & KEY POINTS
Q & A
1
2
3
4
5
4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Hiking Checklist
SELECT HIKING SPEED:
Yours
Mine
(much faster)
7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Pain Points
Fragmented
DevOps Adoption
Unmeasured
Current States
Exec Sponsorship
for “Concepts”
8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
DevTestOps: Working More Effectively
“[Regarding Production Changes]…you get pushback and you wonder
‘why is this such a big deal?’ Being on the other side, you do understand
what’s going on. It was a big eye-opening event for me.”
CA DevOps Simulation Training
9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Tools as a Catalyst
© 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
DevOps Momentum
10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
POC Criteria
Enterprise-level
Platform
Process FlowsCode Flows
11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Licensing
Maintenance
Support
Customers
Partners
MyCitrix
my
12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
MyCitrix Automated Delivery
80% Faster
Manual
Deployment
97 minutes
Proof of
Concept
18 minutes
Dev
Redesign
13 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
MyCitrix – Redesigned
Original Monolithic Deployment
Refactored
Architecture
my
New Architecture1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16
Decoupled into ‘products’
my
14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
MyCitrix Automated Delivery
Manual
Deployment
97 minutes
Proof of
Concept
18 minutes
Automated
Releases
6 minutes
Dev
Redesign
25 minutes
Up Next:
Automated
Testing and
Promotion
91 Minutes Saved = 94% Faster
15 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
MyCitrix – Cost/Benefit
Savings for ‘Production’ Deliveries
Benefit Risk
ROI (3 years)
$42K Time & Error Avoidance
Other Benefits
+Guaranteed SOX Compliance
+Solid Reputation
+Audit Trail
+Self Actualization
16 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
What’s Next?
CA Service
Virtualization
CA Release Automation
17 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
DevOps Projects: Lessons Learned
Mock
Deployment
Early
Involvement
Tech
Retrospective
18 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
• Boost with DevOps Simulation Training
• Catalyze with Tools
• “Do” Release Automation
• Optimize Projects & Learn Forward
Summary
Key Points
19 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Hiking Checklist
SELECT HIKING SPEED:
Yours
Mine
(much faster)
20 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Recommended Sessions
SESSION # TITLE DATE/TIME
DO4T33T
Tech Talk: Evolve from Continuous Integration to
Continuous Delivery
11/19/2015 at 12:15 pm
DO4T35T
Tech Talk: Integrate Infrastructure Configuration
Management with Release Automation for the
Best of Both Worlds
11/19/2015 at 2:00 pm
DO4X210L
Hands-On Lab: Build Integrations You Need with
CA Release Automation Rapid Dev Kit (RDK) and
SW Dev Kit (SDK)
11/19/2015 at 3:00 pm
21 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Must See Demos
CA Release
Automation
CA Release
Automation
Theater 4
Cloud & SaaS
Deployments
CA Release
Automation
Theater 4
CA RA Rapid
Dev. Kit, SDK
CA Release
Automation
Theater 4
Integrations
CA Release
Automation
Theater 4
22 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Follow On Conversations At…
Smart Bar
CA Release
Automation
Theater 4
Tech Talks
CA Release
Automation
Theater 4
23 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Eugene "Bear" Lehenbauer (Group Manager Information
Technology) drives IT Delivery Optimization at Citrix. In addition
to fostering adoption of DevOps principles and solutions, he
directs IT SWAT Team efforts for critical situation resolution. His
background in software test engineering and IT operations
management brings relevant perspective and insights to help
bring architecture/dev, test, and operations efforts into
alignment.
Eugene.Lehenbauer@citrix.com
LinkedIn: https://www.linkedin.com/pub/eugene-lehenbauer/22/450/523
24 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
Q & A
25 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
© 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies.
The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type
of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA.
For Informational Purposes Only
Terms of this Presentation
26 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
For More Information
To learn more, please visit:
http://cainc.to/Nv2VOe
CA World ’15

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Case Study: Citrix Adopts DevOps Principles to Gain Efficiency and Speed Software Releases

  • 1. Case Study: Citrix Adopts DevOps Principles to Gain Efficiency and Speed Software Releases Eugene Lehenbauer DevOps: Continuous Delivery Citrix Group Manager, IT DO4T19S #CAWorld
  • 2. 2 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Abstract Excited by the promise of DevOps and Continuous Delivery principles, Citrix turned to CA Release Automation to get them started. Learn how Citrix was able to speed application deployment times by 80% and address key pain points with their manual and scripted processes, while working to shift their culture to better embrace DevOps principles. Eugene Lehenbauer Citrix Group Manager, IT
  • 3. 3 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Agenda INTRODUCTION CHANGING DIRECTION MYCITRIX® RELEASE AUTOMATION LESSONS LEARNED & KEY POINTS Q & A 1 2 3 4 5
  • 4. 4 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD
  • 5.
  • 6. 6 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Hiking Checklist SELECT HIKING SPEED: Yours Mine (much faster)
  • 7. 7 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Pain Points Fragmented DevOps Adoption Unmeasured Current States Exec Sponsorship for “Concepts”
  • 8. 8 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD DevTestOps: Working More Effectively “[Regarding Production Changes]…you get pushback and you wonder ‘why is this such a big deal?’ Being on the other side, you do understand what’s going on. It was a big eye-opening event for me.” CA DevOps Simulation Training
  • 9. 9 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Tools as a Catalyst © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD DevOps Momentum
  • 10. 10 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD POC Criteria Enterprise-level Platform Process FlowsCode Flows
  • 11. 11 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Licensing Maintenance Support Customers Partners MyCitrix my
  • 12. 12 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD MyCitrix Automated Delivery 80% Faster Manual Deployment 97 minutes Proof of Concept 18 minutes Dev Redesign
  • 13. 13 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD MyCitrix – Redesigned Original Monolithic Deployment Refactored Architecture my New Architecture1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Decoupled into ‘products’ my
  • 14. 14 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD MyCitrix Automated Delivery Manual Deployment 97 minutes Proof of Concept 18 minutes Automated Releases 6 minutes Dev Redesign 25 minutes Up Next: Automated Testing and Promotion 91 Minutes Saved = 94% Faster
  • 15. 15 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD MyCitrix – Cost/Benefit Savings for ‘Production’ Deliveries Benefit Risk ROI (3 years) $42K Time & Error Avoidance Other Benefits +Guaranteed SOX Compliance +Solid Reputation +Audit Trail +Self Actualization
  • 16. 16 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD What’s Next? CA Service Virtualization CA Release Automation
  • 17. 17 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD DevOps Projects: Lessons Learned Mock Deployment Early Involvement Tech Retrospective
  • 18. 18 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD • Boost with DevOps Simulation Training • Catalyze with Tools • “Do” Release Automation • Optimize Projects & Learn Forward Summary Key Points
  • 19. 19 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Hiking Checklist SELECT HIKING SPEED: Yours Mine (much faster)
  • 20. 20 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Recommended Sessions SESSION # TITLE DATE/TIME DO4T33T Tech Talk: Evolve from Continuous Integration to Continuous Delivery 11/19/2015 at 12:15 pm DO4T35T Tech Talk: Integrate Infrastructure Configuration Management with Release Automation for the Best of Both Worlds 11/19/2015 at 2:00 pm DO4X210L Hands-On Lab: Build Integrations You Need with CA Release Automation Rapid Dev Kit (RDK) and SW Dev Kit (SDK) 11/19/2015 at 3:00 pm
  • 21. 21 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Must See Demos CA Release Automation CA Release Automation Theater 4 Cloud & SaaS Deployments CA Release Automation Theater 4 CA RA Rapid Dev. Kit, SDK CA Release Automation Theater 4 Integrations CA Release Automation Theater 4
  • 22. 22 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Follow On Conversations At… Smart Bar CA Release Automation Theater 4 Tech Talks CA Release Automation Theater 4
  • 23. 23 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Eugene "Bear" Lehenbauer (Group Manager Information Technology) drives IT Delivery Optimization at Citrix. In addition to fostering adoption of DevOps principles and solutions, he directs IT SWAT Team efforts for critical situation resolution. His background in software test engineering and IT operations management brings relevant perspective and insights to help bring architecture/dev, test, and operations efforts into alignment. Eugene.Lehenbauer@citrix.com LinkedIn: https://www.linkedin.com/pub/eugene-lehenbauer/22/450/523
  • 24. 24 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD Q & A
  • 25. 25 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD © 2015 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. The content provided in this CA World 2015 presentation is intended for informational purposes only and does not form any type of warranty. The information provided by a CA partner and/or CA customer has not been reviewed for accuracy by CA. For Informational Purposes Only Terms of this Presentation
  • 26. 26 © 2015 CA. ALL RIGHTS RESERVED.@CAWORLD #CAWORLD For More Information To learn more, please visit: http://cainc.to/Nv2VOe CA World ’15