Communications Officer

1. Carolyn Hamm
808 FullerRoad (224) 430-7766
Gurnee,IL 60031 carolynhamm@comcast.net
Work History
08/12-Present Village ofNorthfieldPolice Department – CommunicationsOfficer/Records
10/10-04/11 Village ofGurnee Police Department – TelecommunicationsOfficer
12/06-08/10 Wayne County, RichmondIN – CommunicationsSpecialist
Experience and Skills
Responsible foroperatingthe police computersystems,radiosystemsforcityandcountypolice,city
and countyfire, ISPERN,APERN,IREACH,RedCenter,multiplefire departments,andpublicworks.
Receive andhandle incomingtelephone emergencyandnonemergencycalls.
Monitorsecurityand safetyof prisoners.
MaintaincertificationsinLEADS/NCIC/IDACS,NotaryPublic,EMD,andCPR.
Maintainsafetyof officersbykeepingCADrecordsof theiractivity,locations, statuschecks, and
disclosingofficersafetyinformationbasedonLEADS/NCIChits,policehistories,andcautionpremise
files.
Assistofficerswiththeirreportsandcasesbyperforminghistorysearches,internetsearches,contacting
otherpolice agencies,andadditional resources.
Enter andmaintain LEADS/NCIC/IDACSlostorstolenfiles,missingpersonfiles,warrants,etc.
Maintainupdatesforthe IndianaSex OffenderRegistry.
Complete variousrecordstaskssuchasprocessingof data entry,filing,andaccountingof all reports
including: case files,writtenreports,citations,accidentreports,andothermiscellaneousdocuments
intoCAD database system. Prepare court transmittals,citationreports, anddailyblotterpackage.
Assistwalk-incustomerswithcitationpayments,callsforservice, complaints, andquestions.
Have a workingknowledge of the Villageordinances,rules,regulations,policies,andprocedures.
Keepa workingknowledgeof the communityandareaevents.
All otherdutiesasassignedbysupervisororwatch commander.
References available upon request.