HOW TO ENSURE PCI DSS COMPLIANCE Business Systems Best Practice Guide Any organisation that is taking sensitive data from a customer, in particular credit or debit card details has a duty to ensure they are taking every step possible to protect customers and their data from fraudulent use and identity theft. In 2012, according to the Financial Fraud Action (FFA UK) website, card fraud rose in the UK to £388m up 14% on 2011. Within this figure £32.1m was associated with Card ID theft, a staggering 42% increase on the previous year. The Payment Card Industry Data Security Standard (PCI DSS) is now in force and applies to anyone taking credit/debit card payments in-person, over the internet or by telephone. Yet in the UK, organisations have failed to put in place the necessary technology, processes and procedures to ensure full compliance. The main reasons for this failure to comply are: (i) they do not fully understand their obligations under PCI DSS or (ii) they wrongly assume the steps required for compliance to be too complex and costly. This paper aims to provide an easy to follow, digestible and practical guide to what PCI DSS Compliance means, the different options for compliant call recording, the pros and cons of these options and a proven approach to protect your organisation and its customers. Read more about PCI Compliance and how call recording should be deployed to comply in the latest guide in our Business Systems Best Practice series: “How to Ensure PCI DSS Compliance”. Contact Business Systems on 0800 458 2988 or email us if you require further details about our Call Recording products and services.

1. BUSINESS SYSTEMS BEST
PRACTICE GUIDE...
Ensuring PCI DSS Compliance
Whitepaper brought to you by Business
Systems (UK) Ltd
W. www.businesssystemsuk.com
@BSLHQ

2. Did you know...
In 2013, according to the Financial
Fraud Action (FFA UK) website, card
fraud rose in the UK to £450m up
16% on 2012.
W. www.businesssystemsuk.com
@BSLHQ

3. Within this figure £36.7m was
associated with Card ID theft, a 14%
increase on the previous year.
W. www.businesssystemsuk.com
@BSLHQ

4. WHITE PAPER – ENSURING PCI DSS COMPLIANCE
BUSINESS SYSTEMS BEST PRACTICE GUIDE
ENSURING PCI DSS COMPLIANCE
White Paper brought to you by Business Systems (UK) Ltd
Available for download on our website >
Any organisation that is taking sensitive data from a customer, in
particular credit or debit card details has a duty to ensure they are taking
every step possible to protect customers and their data from fraudulent
use and identity theft.
In 2013, according to the Financial Fraud Action (FFA UK) website, card
fraud rose in the UK to £450m up 16% on 2012. Within this figure £36.7m
was associated with Card ID theft, a 14% increase on the previous year.
The Payment Card Industry Data Security Standard (PCI DSS) is now in
force and applies to anyone taking credit/debit card payments in-person,
over the internet or by telephone.
Yet in the UK, organisations have failed to put in place the necessary
technology, processes and procedures to ensure full compliance. The
main reasons for this failure to comply are: (i) they do not fully
understand their obligations under PCI DSS or (ii) they wrongly assume
the steps required for compliance to be too complex and costly.
This paper aims to provide an easy to follow, digestible and practical guide to what PCI DSS Compliance means, the
different options for compliant call recording, the pros and cons of these options and a proven approach to protect
your organisation and its customers.
Read more about PCI Compliance and how call recording should be deployed to comply in the latest guide in our
Business Systems Best Practice series: “How to Ensure PCI DSS Compliance”.
White paper commissioned by Business Systems UK Ltd.
For more information please email
marketing@businesssystemsuk.com or call 0800 458 2988.
W. www.businesssystemsuk.com
@BSLHQ